What our customers say..................................(all 100% genuine unsolicited letters)
These customers have all given their permission for you to e-mail them for a reference. 
Although we are UK based you will see we successfully ship worldwide.
Many thanks to all those who take time to write - we really appreciate your feedback.

Customers in the USA      Customers Around The World      UK Customers

From: craighoek@verizon.net
Sent: Friday, October 26, 2007 2:41 PM
Subject: Guardala Alto Mouthpiece
Thank you! The mouthpiece arrived and it is simply AMAZING! Truth be told, I had occasion to try a handmade Guardala "R&B" mouthpiece about 15 years ago and it was the best I had ever played, but I wasn't in a position to pay $200 for a used mouthpiece at the time, and I have kicked myself ever since as I had not found a mouthpiece that compared. This "King" is by far the closest I have come to getting the sound I got from the "R&B".  Truly, it is a keeper and I could not be happier. Thank you for your help...I may be contacting you about the other alto model down the road.  All the very best to you, Craig Hoek, New Jersey, USA

 

From: "Lesa CLARKSON" mathelp@msn.com
Sent: Sunday, October 15, 2006 10:40 PM
Subject: Yanagisawa neck
 I just wanted to tell you that I have never been so thrilled to receive mail the day I got my new neck! The shipping took much less time then I thought it would, especially coming from the UK to the USA. The Yanagisawa neck did all I hoped it would do when I ordered it. I wish I had known about you guys sooner--it was too easy working with you! Thanks and you can count on me as a future customer! Lesa M. Covington Clarkson, Ph.D.
 

From: Deb Cooper deblcooper@yahoo.com

Sent: 20 September 2004 22:05

To: Saxophones Ltd

Subject: RE: Guardala Saxophones

Thanks a million! I sent the Guardala question to several but you are the only who replied! Great customer service! Debora

 

From: Lyndsaye Reel sweetsax2546@yahoo.com

Sent: 15 June 2004 01:07

Subject: thank you!!!

i would just like to say thank you so very much!!! i have been searching for a new neck for my Yanagisawa sax for the longest time...other places told me three months...it took you guys only ten days total to get my neck ordered from a supplier and get it to me in PA all the way from the UK! By the way... the neck is awesome. it adds so much depth to my T901. I have never heard such a mellow sound come out of my already mellow sax. thanks again for your great service and product selection! sincerely yours, Lyndsaye

From: "Diana Rothauser" runjazzypt@juno.com
Sent 24 December 2003 14.24
Subject: Wow! What a great service!
Thank you so much!  I received my Yanagisawa SC991  sax today.  I am amazed that it was just shipped yesterday and it reached New Jersey this quickly!  It is a wonderful horn with wonderful tone quality and excellent intonation! I will tell you, I was reluctant to order a horn without playing it first, but know from playing a few here that the Yanagisawa is pretty darn consistent.  Well, the horn speaks for itself, it is amazing.  Thanks for your quick and speedy and honest service on both shipping phone calls and e-mails.  I would recommend your friendly service and prices to anyone here in the USA. Sincerely, Diana Rothauser                  

From: William Pedro, WilliamPedro@aol.com
Date:
21 October 2003 16:37
Subject: Black SC901 Yani Soprano
Hello everyone at saxophones UK, I have had the new Yani soprano for about a week and half now.  It is a great instrument.  I am a collector of sorts and compare all my horns to a 26M Conn Connqueror alto that has been my favourite.  The SC901 is every-bit as good as the old Conn, and in some respects a little better. Thanks again for your professional service, great products and great prices.  Bill Pedro

From:    Kurt Bacher [kjbacher@hotmail.com]
Sent:    10 July 2003 08:12

Subject:    RE: saxophone order
Hi Jim,
Just wanted to let you know that the alto arrived safely Wed morning.  I love the horn!  One of the best altos I've ever played.  The A9932Z is very similar to the 992, obviously, but with the differences, (silver neck+bell, etc.,) its response and holding of the tone is very similar to my vintage King Super 20 Silver Sonic alto.  It's like playing a brand-new modern "King" with much better intonation and action.  Thanks so much for all your help!
Kurt Bacher. Saxophones, Clarinets, Flutes, Composer, Arranger 134 Claremont Ave. #505 New York, NY 10027 NY (917) 952-7186 MA (508) 543-3287 kjbacher@hotmail.com

From: TROYONSAX@aol.com
Sent:   09 July 2003 03:28

Subject:            excellent job guys!
I've got to hand it to you guys.  I ordered my new Yanagisawa SC-902 on Thursday and it's in my hands on Friday.  Awesome.  The price was hundreds cheaper than I could have gotten anywhere in the U.S. and the service was excellent.  And the best part is I've got an ass-kickin' soprano that wails.  You've got the best sax web-site there is.  Keep it up fellas.  Troy Corley, Philadelphia, PA 

From: Jim & Vicki Lynch [jvic2000@hotmail.com]
Sent: 17 March 2003 19:02
Subject: RE: Order Number: JL153210003779
Jim - thanks for your reply & info. this morning. The horn arrived at approximately 10:30 this morning - wow, you guys know how to pack an instrument for (safe) shipping! EVERYTHING is perfect and just TERRIFIC about the instrument - thank you so very much!
Obviously, you checked it over before you shipped it, because it plays wonderfully, is air leak-free, action is fluid and even - just plain great!!! I appreciate your great communication and taking care of matters to eliminate any possible "hang-ups", etc. You guys are terrific, and I will tell anyone that! Feel free to use me and my comments as a testimonial, from a highly satisfied customer.
Take good care & thanks again!!! - Jim Lynch (Yanagisawa T991S) California.

From: Lee Stadler [bigbigblues@yahoo.com]
Sent: 29 January 2003 20:40
Subject: Keilwerth SX90R tenor
On Tuesday night at 6:00, the horn was in Great Britain. By 5:30 the next morning, it was in Kansas City. Now that's quick! The horn is incredible. Thanks again for your wonderful customer service. I hope that we can do more business in the future. If you need anything at all on this end don't hesitate to ask. Take care -Lee Stadler

From: Sandy Davis [SDAVIS@brookskushman.com]
Sent: 29 January 2003 13:39
Subject: Saxophone Arrived!
Just a note to let you know that our new Selmer Series II Saxophone arrived in perfect condition yesterday morning. I didn't get to see until the evening, as I was at work. The packaging was wonderful.  Jarred is quite thrilled with his new saxophone and my husband and I were absolutely shocked as to how much better it sounded than his old student model. I know we'll enjoy many wonderful "concerts" from our son. Thanks for your excellent service. I have passed your website address on to our high school band teacher, who also happens to be a saxophonist!!!  I will check out your website again for accessories and gifts for our son for birthdays and Christmas. Many thanks again. Sandy Davis

Subj: Keilwerth Sax
Date: 11/01/03
From: hanzonu@attbi.com
Just a brief note to let you know that the Keilwerth EX90 Tenor (in black nickel) that I purchased from you guys arrived in 2 DAYS!!...and that was to Portland, Oregon, USA!!  Wow, you guys know how to excite your customers!!  The horn is just beautiful.  From the moment I found your website I kept coming back to it.  I did lots of web surfing and comparison shopping...NO ONE came close to the quality of your customer service or your prices.  You have web pages and answers to virtually everything I needed to know...and then some.  I also greatly appreciated how fast you responded to my e-mail questions.  Your company is truly a gem.  Thanks.  Jonathan S Preiss, DC

Subj: Yamaha YAS875
Date: 05/12/02 18:16:00 GMT Standard Time
From:
samuel.simmons@wamu.net
Gave the sax to our son last night. You should've seen his face!!! All appears to be well. Yes it is a gorgeous sax, but beyond the looks, the sound is incredible! Thank you!! PS - Couldn't believe how quickly it came. Thanks again!

Subj: Yani A901
Date: 06/12/02 20:04:05 GMT Standard Time
From:
hinkleyk@hotmail.com

I just wanted to let you know that we received the sax this morning in Columbus, GA as promised by FedEx. Thank you for a seamless transaction that was flawless. I still can't believe that we received the sax within 18 hours from order processing time, given the vast distance between us. Thank you again. -Karla Hinkley

Subj: Yani A901
Date: 30/11/02 03:52:27 GMT Standard Time
From:
Bricycling
Just received my sax this afternoon. Only took two days to arrive here in Southern California. Amazing!  It is beautiful!  Look forward to many years of musical enjoyment. Thank you saxophones.co.uk for your assistance and patience with a newcomer to the saxophone biz! Will definitely refer anyone looking for a sax to your company! Thanks again!  Brian Schuetrum

Subj: Keilwerth EX90
Date: 21/11/02 20:24:34 GMT Standard Time
From:
dpiar@johnmarshall.edu

Just wanted to let you know that my EX90 arrived today (two days after shipment to the U.S.) in perfect condition and playing wonderfully.  I was pleasantly surprised not only at the early delivery, but also at the shipping charge, which was 50 pounds less than you had quoted.  I now have a beautiful instrument for hundreds of dollars less than I could find it anywhere else.  Thanks for a very gratifying purchase.  Sincerely, Daniel F. Piar.


Subj: Yamaha YTS62
Date:23/11/02 05:08:44 GMT Standard Time
From:
roxann.arce@attbi.com
Greetings, just wanted to drop you a quick note - just received my new YTS 62 - thanks for the EXCELLENT service and quick delivery. Raul

Subj: Yanagisawa SC902
Date: 15/07/02 00:39:05 GMT Daylight Time
From: thesaxman9@hotmail.com (John Strong)
I would also like to tell you how happy I am with your service. I ordered a special offer Yanagisawa SC-902 from your site and it arrived in about 4 days, ready to go right out of the box. I love the sax, it is a hoot to play, and I hope to use it for many years to come. I appreciate your commitment to good service. Thanks again.

Date: 17/06/02 16:28:24 GMT Daylight Time
From:
gian_montesini@hotmail.com (Gian Montesini)
first of all, let me tell you that I'm extremely happy! My saxophone arrived intact last Friday (after 4 working days of placing my order). I imagine other buyers did the same I did: read the testimonials for reference, so to make their lives easier, here goes my feedback in the form of a list of the things I liked:
1) selection: I like the fact that you have a great selection with prices available through the internet. I really don't like the web-sites that you have to e-mail in order for them to give you their price list. I don't understand that strategy and don't care for it. You carry the very best instruments as well as a good selection of entry level instruments - a good balance.

2) price: I researched the web extensively and you have the best prices (by far).

3) testimonials: the fact that I was able to e-mail a few of your customers was a key factor in my decision.

4) customer interface: even though you didn't have in stock the model I was interested in, you told me it was going to take a week at least, and that's what it took: one week.

6) shipping: UPS was very satisfactory - it took five days (you said 3 to 5) I could track the shipment all the way from UK to California and apparently they handled it with care.

I have nothing to say about the instrument. Selmer Series III sells itself. No words can describe it's beauty and sound! It was worth waiting for the flat matte. Overall I'm very satisfied with my buying experience and will definitely recommend your services. Please feel free to post my comments if you want and to make my e-mail available to your customers. Thank you very much - you've earned my "word of mouth" (for what it's worth) and my customer loyalty! Cheers, Gian

Subj: RE: Yamaha YTS62E
Date: 14/06/02 14:59:59 GMT Daylight Time
From: mgbraun@blazenetme.net (Mike Braun)
The sax came yesterday morning. Nicely packed, perfect shape. FEDEX got it here in no time at all - the next day after you shipped it. Unbelievable! My son hasn't ok'd my playing it yet, but it has a very nice sound for him right out of the box with the Yamaha mouthpiece. Great, simple transaction. You are the best! Feel free to use this email in your reference section. Sincerely, Mike

Subj: Re: Yamaha YAS875 Custom in Black Lacquer 
Date: 12/04/02 11:27:51 GMT Daylight Time
From: saxyd46@yahoo.com (David Lee)
I just received the sax through UPS today. The sax just looks great and I'm having a fun time playing it. I'll be looking forward to buying a Custom tenor sax from you guys once I saved up enough money for it. Thanks a lot.

Subj: Receipt of Selmer Series III Tenor
Date: 01/04/02 15:10:12 GMT Daylight Time
From: billantell@dlporter.net (Bill Antell)
We received my son's new Selmer Friday afternoon, 3/29/02, after placing the order on 3/26/02 @ 11:00 PM EST!! You guy's have tapped into a freight delivery system that's a better kept secret than the U.S. nuclear launch codes. It recently took 5 days to get a sax to Florida from New York state and that's within this country! Totally UNBELIEVABLE service!
My son is in hog heaven with his new Series III Selmer and the sound he's putting out is BIG & FAT! Just what we wanted! (We test played this horn at a shop here in Sarasota, but their price was way above yours). We know another family that's in the market for a Series III Tenor for their daughter and we're sending them your way. We're shopping for mouth pieces also and will check with you before making that decision as well. Thanks again!! Bill Antell, Sarasota, Florida, USA

Subj: Selmer Series III alto
Date: 09/03/02 18:35:52 GMT Standard Time
From: racmoffatt@earthlink.net (Rosey Moffatt)
Just wanted to let you know how pleased we are with your service. My son's new Selmer saxophone arrived safely and he is absolutely thrilled with it. He can't stop playing it! Thank you for an excellent and friendly service. I have already recommended you to other musician friends! Best regards, Rosey Moffatt

Subj: Re: Yamaha YAS 62 Sax
Date: 28/01/02 04:08:09 GMT Standard Time
From: queperknuckle@yahoo.com (Shomari mosi)
I received my horn last week. The service was fast and the prices were great. On top of that, the YA62 is a horn with accurate intonation and an absolutely beautiful sound which is a great improvement over my student model. Personally, I think that right now it's the best value for a pro horn in town. Thanks saxophones.co.uk  for your friendly service and I'm sure I'll be coming back for other saxophone needs. As far as any out there looking to buy a horn who may be a little skeptical...read all of the emails please. The prices are great, horns are great, and the service is great so be sure to take advantage. 

Subj: IT CAME IN!!!
Date: 29/01/02 23:33:15 GMT Standard Time
From: Yoshioko27
I just wanted to say thank you. The saxophone came in perfect shape. You would think it was new. The Ex-Rental Artemis Tenor Sax-Pack is wonderful. The case is beautiful. My son loved it. I will am sure to come back to you for anything else I would need in the future. I would be happy to be used as a reference to your future consumers.

Subj: A901 Alto Sax
Date: 18/01/02 20:18:14 GMT Standard Time
From: ryan.associates@snet.net (Paul Boehmke)
Last summer it became apparent to me that my 1931 Dick Stabile alto was beyond repair, so I started shopping for a new horn. I quickly discovered that the used Selmer market had attained price levels comparable only to NASDQ in 1999, so I started looking at new altos. In short order, I realized that, for me, the A901 was it. After shopping around, here at home and on the internet, I made my first-ever on-line purchase with your company. I am fully satisifed with both the treatment I received, and the quality of the product. I am now telling everyone I meet to get their horns from you. I hope my efforts on your behalf do not totally destroy the US balance of trade!!!

Subj: Yanagisawa A901B
Date: 26/12/01 14:11:15 GMT Standard Time
From: rlagomarsino@ci.pleasanton.ca.us (Richard Lagomarsino)
Thanks for your help with the saxophone purchase. The sax was beautiful and perfect for my son. I was amazed that it arrived in California so quickly. Thanks again., Rich Lagomarsino

Subj: Selmer Series 2 Alto
Date: 24/11/01 15:31:55 GMT Standard Time
From: F44128@aol.com
Received the sax. It is beautiful. Thanks for the promptness. My son will receive it for his Christmas gift and I am sure he will be thrilled! Thanks again, Camille Burt (Texas)

Subj: Re: Selmer Series III alto
Date: 20/06/01 04:54:31 GMT Daylight Time
From: Bobel568
UPS made a delivery this afternoon and we received the saxophone. It is beautiful. Our son had it out of the box very quickly. He took it to his lessons tonight and announced it was the best! Thank you for your service and quick responses. Beth Bobel

Subj: My saxophone!
Date: 18/06/01 17:29:12 GMT Daylight Time
From: gkonkol@pressenter.com (Gary Konkol)
My matte finish Series III sax arrived on Friday in perfect condition. It plays beautifully, and is so much easier to blow through than my old saxophone. The matte finish is awesome. Thanks for always keeping tabs on my order and with Selmer, and for providing me with such a great saxophone!!!!!  Thanks!  Gary's daughter

Date: 05/06/01 05:12:04 GMT Daylight Time
From:
olssons@ameritech.net
My son loves his new Selmer. It looks beautiful and sounds even more beautiful! Got the horn in four business days (slight delay due to our Memorial Day holiday). I am still amazed at the exceptional value due to the exchange rate. Thanks for all your help. Eric Olsson (Selmer Series II Alto)

Date: 04/06/01 21:54:09 GMT Daylight Time
From:
italianclarinetdiva@yahoo.com (Jeanene Ioppolo)
I am just now getting the chance to tell you how much I love my sax! And thanks to the very low price, I have paid it all back already!
It's a beautiful horn with a beautiful sound! I played my first improv solo on it, and I was so excited. Thanks also for all of the great customer service. Thanks again, Jeanene Ioppolo (Selmer Series III alto)

Subj: Received Yamaha YAS275 Saxophone
Date: 17/05/01 17:11:13 GMT Daylight Time
From:
Mohasfaith
I received my saxophone. It is simply beautiful. When the young set takes a look at my saxophone, they will have questions as to where I purchased it. I will gladly tell them about the wonderful service that I received.  My God Bless you and your staff. M. Brown

Subj: Re: Selmer Alto
Date: 10/03/01 19:05:07 GMT Standard Time
From:
CEC0000001
I got the horn on Friday. WOW only four days from ordering. This horn is really something special. It really blows my 55xxx MKVI alto out of the water. Thanks for all the help and making my first overseas buy such a great pleasure. It was just as easy as ordering from the states and a price that no one could touch. Please feel free to use me as a reference to anyone looking to use your services.
Thanks Again, Gary Spring..........Aurora, IL.

Subj: Yani soprano
Date: 28/02/01 01:58:22 GMT Standard Time
From:
srcsax@home.com (Steve Carmichael)
I got the Yani silver curved soprano yesterday. It's great! Thanks! You can use me as a reference. I'm extremely happy with the service you provide! Steve Carmichael

Subj: Re: Selmer Limited Edition Alto
Date: 18/02/01 07:05:55 GMT Standard Time
From:
allendi@cts.com (allen diamond)
I have received the sax. It is awesome. I have never seen such a stunning instrument. Your service was perfect. If you need any recommendations please feel free to have your customer email me. Thanks again and let me know when a silver selmer soprano becomes available. Allen in San Diego ,California, USA

Subj: My saxophone purchase
Date: 10/02/01 18:31:39 GMT Standard Time
From:
lperez@rts.edu (Lyn Perez)
I would happy for you to use me as a reference. You provided the instrument as requested and did so very quickly. The international shipping was
no different from my perspective than if it were shipped from Kansas. It came in two days. I appreciate also that you answered all my questions quickly, of which I had many. This new silver Selmer Series II, is a beautiful instrument, and my son says "It plays like heaven". I can tell the difference in the smoothness of the changes of notes and also how much less effort it takes him to hit high and low notes. Feel free to share this e-mail as well or refer anyone who wishes a reference to me by e-mail at
lperez@rts.edu Thank you so much again. Lyn Perez, Maitland, Florida, USA

Date: 06/02/01 01:44:05 GMT Standard Time
From:
jjohnson@nyc.rr.com (Julian Johnson)
THE HORN IS BEAUTIFUL!!!!!! and the case is beautiful too. But that horn is too beautiful for words. So I can't say anymore than THANK YOU for the recommendation and the guidance. THANK YOU...... I am happy to be a reference for others considering a purchase. If they come away half as delighted as I am, they will be more than happy with the experience. If more people over here knew what you folks offered and how you handled your business, there would be a lot more honesty and fairness in the marketplace. (Selmer Limited Edition Alto)

Subj: Re: Yamaha YAS275
Date: 01/02/01 02:33:37 GMT Standard Time
From:
saxman@firstworld.net (Dan Majewski)
Just a note of thanks for a job well done! I received the sax this morning and it is in great shape. It plays beautifully with the typical Yamaha quality sound. It is a nice horn and a great deal for us "yanks" across the pond. I will recommend you to every one I know. Again THANKS...              DAN

"You guys have the BEST prices I've EVER seen!! Unfortunately, I just WASTED $3100 on a Series III alto here in the states, and I wanted to get a tenor also. But, unlike in your store, the price for a Series III tenor here is WAAAAAY to high." - Andrew

"Everything looks great... thanks for your service and prompt shipment....it was a pleasure doing business with you and I will definitely keep you in mind for the future." Carl (Yamaha YAS 62E to Washington DC) e-mail carla@iadb.org

"Hey Phill...got the horn today..rock and roll....looks awesome...case is great..." Jeremy (Selmer Series III alto to USA) e-mail jjgold007@aol.com

"The saxophone arrived today in perfect condition!...it was a pleasure doing business with you.....we'll be sure to recommend you." Mary and Jennifer Gillespie (Selmer Series III soprano to Virginia USA) e-mail mlgillespie@cgcomputer.com

"Hi, I just bough a Selmer Super Action 80 II Alto Sax from Phill Straker at saxophones.co.uk.  Their prices are between $600-$1000 cheaper than any online dealers in the States who provided me with quotations on the same horn.  I asked him to send the horn to me via DHL, which he did with no hesitation.  Of course I paid for the shipping but that was only about $80. I was hesitant to spend such a large amount of money for a horn that was basically sight unseen.  But I am very happy with the horn and the service from Phill at saxophones.co.uk.  The horn, a brand new Selmer Paris horn, arrived in perfect condition within 5 days (I live on the island of Saipan in the Western Pacific so it takes a while for things to get this far, even with DHL!)  The horn was packed very securely inside the original Selmer case that I ordered, and that was packed very well in a sturdy cardboard outer box.  Everything was perfect and, unlike a lot of internet purchases, I was not (and still am not) disappointed.  The horn is great, and the folks I bought it from are first rate.  I have never done any other business with saxophones.co.uk or Phill Straker, and I don't get anything from him in exchange for my comments.  I just appreciate the value, the service and treatment I got from him.  If you decide to purchase a horn on-line I'm sure you'll get the same." e-mail jim@marianaspiano.com 

Subj: Re: Re: series III alto
Date: 10/02/01 19:05:24 GMT Standard Time
There is a web site for sax chat, (http://boards.eesite.com/board.cgi? boardset=saxweb), and after I finally purchase, I will inundate them with my satisfaction of your service, just as a few others did that purchased from you. Actually their responses to your good service got me very interested. Again, Thanks, Phil,  Scottsdale, AZ 

Subj: Saxophones
Date: 06/03/01 21:16:25 GMT Standard Time
From:
belculfine@mail.rpa.net (Mario Belculfine)
I wouldn't mind at all if you put my email address on your website. I would be more than happy to used as a reference. Thanks again. Sincerely, Mario Belculfine

"Received the sax on 8/1. Thanks for all your help answering my questions. The process was as good, if not better than buying it anywhere else on the internet." Derek Norris

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