What our customers say..................................(all 100% genuine unsolicited letters)
 These customers have all given their permission for you to e-mail them for a reference. 
Although we are UK based you will see we successfully ship worldwide.
Many thanks to all those who take time to write - we really appreciate your feedback.

 UK Customers                   USA Customers              Rest of the World


 

From: Andrew Kerensky
To: help@sax.co.uk
Sent: Sunday, August 17, 2008 8:00 PM
Subject: My new saxophone
Hi sax.co.uk, just a quick note to say the sax was ordered Thursday and arrived as promised on Friday just in time for my saxophone quartet's performance one the weekend (see enclosed photos). I must say the Yanagisawa curved soprano 991 plays lovely, the key work is fast and the intonation is spot on, having a  jazz saxophone performance diploma I'm fussy when it comes to saxes and this one has exceeded my expectations.
Thanks again! Best wishes, Andrew Kerensky FRSA, DipLCM.

www.mjbo.co.uk

 

Sent: Wednesday, April 09, 2008 4:50 PM
Subject: Re: Mauriat 66R gold plated tenor sax.
Wow! This is a different experience from my Mk6. The sound is huge and at last I can play the bell notes without special contortions of the embouchure. Very exciting. I keep trying to put it down for a minute ........ looking for the "cry" .......... it's in there, I've heard it. 40 years on the same horn makes this quite a new and delightful thing. First impressions: excellent, and getting better as we get to know each other. Many thanks to you all, all the way back to the factory - and the guys out east who bothered to find out how to produce this miraculous horn! Regards, Robin (Jersy)

From: Ian Elmer
Sent: Tuesday, March 11, 2008 11:45 PM
Subject: A992
Just a quick note to thank you for the excellent service I received when visiting your shop recently and especially to Jim for his patience and understanding. I am absolutely delighted with my new Yani 992 Alto and the Meyer piece. I never knew a sax could be this fantastic! Kind regards, Ian Elmer
 

Sent: Tuesday, February 26, 2008 5:37 PM
Subject: P. Mauriat 67R
Wow...First, this is  by far the most beautiful sax I saw - abalone keys, vintage lacquer and beautiful hand engravings make this sax something to be respected before a note has been played And each note just...plays! There's so much warmth in the tone and so much character - this sax will suit all styles and all types of players. I tried Selmers, Yanagisawas, Yamaha Customs and even some Rampone Cazzari's but the 67R outdid them all! Fantastic service guys - I was expecting a few days till delivery cos I know how hard you work but it was in my hands just over a day later than I ordered it! Thanks so much for a great day trying saxes and amazingly fast delivery :D Hands down the greatest instrument sellers! Sax.co.uk - it really is the Saxophone temple!  Joe Atkin-Reeves

Fom: Mike Owen
Sent: Thursday, February 21, 2008 9:31 AM
 Subject: RE: Guardala order
I received the Guardala King mpc yesterday. Easily the best alto piece I have ever blown. I didn’t need the ‘chops adapt’ period either, it was just straight in there. The dynamic range is great. It is really effective at a ‘fat n’ funky’ Maceo Parker type sound. The attack is like a slap in the face, really crisp and powerful. Thanks, Mike Owen
 

From: Colin Gavigan
Sent: Thursday, September 20, 2007 2:30 PM
Just a quick, slightly belated email to say I got my Berg grained ebonite and am really pleased with it's performance. It's matches up great with my beautiful 1936 conn M10. It's amazing the the difference doing a gig with a set up you feels so confident in can make to your playing and enjoyment. I have to say Jules did suggested a Berg ebonite to me last year, but You know what it's like, we have to take our own route to get to the same out come. Your advice Jim, regarding both the Lawton and the Berg has been invaluable, and the service from Saxophones.co.uk has as usual been first rate, always a friendly voice and good advice who ever answers the phone. Keep up the good work boy's and girl's. Thanks. Colin Gavigan. Glasgow
 
From: Lee, Simon
Sent: Wednesday, December 12, 2007 4:09 PM
Subject: A Big thank you - TJJ Rev II Tenor & Audio Technica ATM350CW Mic 
I would just like to say thank you for delivering my TJJ Rev II Tenor so quickly last September, I decided last minute to treat myself for my birthday, and low and behold it arrived the next day (on my Birthday) I could not have been happier J I hadn’t played for a while and when the tone of the Sax went muffled I called for advice, the chap I spoke to was most helpful, and as it turned out it was that my embouchure had strengthened quicker than I had anticipated and I needed a stronger reed. I then ordered an Audio Technica ATM350CW Mic with ATW701 UHF Diversity Wireless system last week, again, your service could not have been better. It arrived the next day and the guys I play with were astounded by the improvement in sound, previously I had been using a vocal mic pointed downwards. I will certainly be using and  recommending (I have already) Sax.uk. Looking forward to doing business with you again, it’s not often you can say that these days. Thank you again, Simon (Wheezy) Lee
 
From: Philip Poulter
Sent: Thursday, December 06, 2007 2:54 PM
Subject: Thank You,  P Mauriat PMXT 66R
Hi Guys, I'd just like to express my gratitude for all the help you have given me over the last few months with your recommendations and expert opinion on the Tenor Saxophones I was thinking of upgrading to from my TJ "The Horn" Revolution II. I have fairly deluged you with emails about virtually all the makes and models you carry and have found your responses both prompt and full of excellent advice. I finally visited you today and was really impressed with the service and the fact that you gave me all the models from my wish list to try and let me practice with them at my own speed. For the sound I wanted there was only one winner which was the P Mauriat PMXT 66R which matched exactly the reviews you carry on your web site. So a big thanks to you all and I wouldn't hesitate to recommend your services to anyone who is really serious about Saxophones. Please feel free to use this on your web site if you would like to. Best Regards, Phil Poulter

From: sharonmai@lineone.net
Sent: Monday, November 19, 2007 11:20 AM
Subject: Yanagisawa bronze 992
I just wanted to say a big thank you for all your help and advice.  I received my lovely 992 last week and I absolutely love it.  Unfortunately, it hasn't turned me into the saxophone maestro I wish to be but I think it has improved my playing due to a number of improvements (not least being the better positioning of certain keys) and the tone is certainly much better. My tutor agrees and was very envious of it after I let him have a go. Many thanks, Sharon Skipper
 

Sent: Monday, October 22, 2007 4:16 PM
Subject: Thank you (Yanagisawa metal mouthpiece)
On Friday afternoon I spoke to Phil about mouthpieces. In short I was having major difficulties with a Dave Guardala Superking which I bought without taking any advice. Phil spent some time talking through my playing and needs before making a recommendation. I followed his advice and made an order.  The metal Yanagisawa mouthpiece was delivered the following morning and I have had a fine time this weekend. What a remarkable difference.  Please thank Phil for his time and expertise. I should have spoken to him before I made the initial purchase. Once again the Saxophone.co.uk experience has been a positive one. Regards, Chris Appleyard
 
From: Benedict Branca
Sent: Saturday,
October 20, 2007 10:49 AM
Subject: Thanks (P.Mauriat PMXT-66R & Beechler mouthpiece)
I bought the P.Mauriat PMXT-66R from you last week as a backup to my classic 62 and it is beautiful I must say, and what an amazing player. I also just got the Beechler 7 I ordered for tenor in the post this morning from having ordered only yesterday. It is just perfect. I always played the bellite 7 on alto and never changed my setup and wonder why I never bought the exact same for tenor, but now I have and its everything I needed. Perfect. I want you to pass on this message to everyone at sax uk to say thanks for a wonderful job and taking the time to offer the absolute best service in the saxophone business. Thankyou. Take care and Regards, Benedict Branca.
 
Sent: Monday, October 15, 2007 3:21 PM
Subject: Runyon mouthpiece
Hi there, I received my Runyon Quantum metal mouthpiece on Thursday, the day after ordering.  As I bought it mainly to make plenty of volume with a Bollywood band, I was delighted to find it can also make beautiful sounds and is in fact a fantastically versatile mouthpiece!  I think we will form a lasting relationship!  Many thanks for the quick delivery and and excellent product. Yours Roger Tempest.
 
From: Tony Waye
Sent: Monday, October 15, 2007 11:18 AM
Subject: Thanks again. (Meyer mouthpiece)
Once again you guys excelled yourselves. Having received good advice and excellent service in purchasing my first sax earlier this year I took my Tutor’s advice and decided to buy a new mouthpiece. I have been wanting to try them out but most shops won’t allow it because of ‘hygiene’. Sax.co.uk said it was no problem at all. So I travelled from Gloucestershire to Crowborough and arrived 10 minutes before closing. Unlike other places this was not a problem and the store remained open for over 30 minutes more whilst I tried the products and made my decision. Nice to see that customer service still exists in this country and next time I will arrive early so I can browse and enjoy the store (and definitely spend a whole load more). Many thanks to your staff and (on this occasion Jim). Nothing is ever too much trouble and I appreciate all your patience and help. Please feel free to quote from this as part of your testimonials. You guys deserve it. Tony (novice Saxophonist…but getting there).
 
From: Colin Gavigan
Sent: Thursday, September 20, 2007 3:30 PM
Re: Berg Larsen grained ebonite mouthpiece
Just a quick, slightly belated email to say I got my Berg grained ebonite and am really pleased with it's performance. It's matches up great with my beautiful 1936 Conn M10. It's amazing the the difference doing a gig with a set up you feel so confident in can make to your playing and enjoyment. I have to say Jules did suggested a Berg ebonite to me last year, but You know what it's like, we have to take our own route to get to the same out come. Your advice Jim, regarding both the Lawton and the Berg has been invaluable, and the service from Saxophones.co.uk has as usual been first rate, always a friendly voice and good advice who ever answers the phone. Keep up the good work boy's and girl's. Thanks, Colin Gavigan. Glasgow

From: "Paul Denniss" <Paul.Denniss@swansea-tr.wales.nhs.uk>
Sent: Wednesday, August 15, 2007 1:01 AM
Subject: Selmer Baritone
Hello, I ordered a Black Selmer Baritone sax from you on 13th Aug. I would just like to say how impressed I am with the help and service that I received from you. The advice you gave me over the phone was really helpful and not in the least pushy. When I had chosen the sax you even deducted the price of the mouthpiece as I didn't need one and found me a cheaper (but just as sturdy) case for the instrument. It would have been just as easy for you to have charged me top whack for everything, I really appreciate it. The sax itself looks fabulous and the difference it has made to my playing is unbelievable. Although it is undoubtedly the most expensive item I will ever buy (that hasn't got wheels or a front door) I believe that it is worth every penny. Once again thank you very much and I look forward to spending more money with you. Paul Denniss

From: Andrew Aspital
Sent: Friday, August 10, 2007 10:48 PM
 Subject: Thank you - Dukoff mouthpiece
Dear all at sax.co.uk, I would like to thank you all very much for being so cooperative and friendly when I came to try some mouthpieces today. I must have gone through 10 and as always, you were all (especially Jim and Phill) very helpful. I couldn’t wait to buy the mouthpiece I chose so I ordered it tonight! Thank you again and keep the good work up, Jonathan Aspital

From: "zac Clark" dothehoola@hotmail.co.uk
Subject: Re: P.Mauriat Black Pearl Alto Sax with Silver Keys
Thank you! I have just got my new saxophone and I am extremely pleased with it, it looks really amazing and plays just as well. I am very pleased with your service and all the help you have given me. Thank you once again - next time I save enough money for another saxophone I will certainly come back to you. Zac Clark
 

From: Max Khanna
Sent: Tuesday, July 31, 2007 2:03 PM
Subject: Thanks for my order
Phoned to order some reeds from you at 1pm yesterday, received them this morning, squishy envelope and postage charged at cost (if that!)... hugely impressed at your efficiency so just wanted to say a big thank you! I'll most certainly be using you again! Max

From: martin.smithuk@tiscali.co.uk
Sent: Wednesday, August 01, 2007 11:55 AM
Subject: Thanks! Jodyjazz ESP mpc
Hi, I'm just writing to thank you for your great service.  I ordered a Jodyjazz ESP mpc (alto - size 7) on Monday morning and I had it by Tuesday lunchtime! The mouthpiece in question is phenomenal - love it!  Thanks once again, Martin. 
PS By the way, the reviews of the mouthpieces on your site were really helpful!
 

From: Ian Davies
Sent: Friday, July 27, 2007 8:29 PM
Subject: Thank You
Order No: ID68RW10020146
 I just wanted to say thanks for such a prompt delivery of the Trevor James Classic horn I purchased from you this week.  It arrived today and I'm absolutely over the moon with it - it's fantastic. I was really impressed with the speed of delivery of your service & so a big thank you for getting it to me so quickly. Cheers Ian Davies
 
I started renting Trevor James Classic Sax-Pack from you in November 2005 which I later purchased.  I had never played a musical instrument before and couldn't read music.  A friend has helped me learn to not only play the Sax but also to read music and on July 7th at the age of 31 I sat and passed the ABRSM Grade 3 Alto Saxophone exam.  If it hadn't been for the excellent service you provide with your Sax-Packs I probably would never have even tried to learn the Saxophone.  Thank you for making it so easy for me to start as I have had many hours of enjoyment playing my Saxophone and the sense of achievement in passing my first ever music exam (with a Distinction - 137 out of 150). Adrian Huw Isaac. Briton Ferry, South Wales
 
From: Mark
Sent: Tuesday, July 03, 2007 4:39 PM
Subject: Receipt of New Black Sakkusu
Thanks so much for the effortless processing of my HP agreement, I have received my new Black Sakkusu Alto and it is absolutely fantastic. I will most definitely be coming to you guys to upgrade my alto. This one plays like a pro model and looks the business…would highly recommend to any new/intermediate player. Many thanks again. Mark Gale

Thank you for allowing us to try nine different alto saxes before deciding on the Yamaha Custom YAS 875ES, it was great to have plenty of time to decide on the right classical sax, and to be among people who eat drink and sleep saxophones. Will has hardly put it down in 6 days, the advice and support we had was invaluable, would urge anyone looking for a new instrument to make the pilgrimage to Crowborough! Peter and Will Upton

From: "Andrew Aspital" aspital@tiscali.co.uk
Sent: Friday, June 08, 2007 8:58 PM
Subject: Trevor James Signature Custom
Dear all at sax.co.uk, Thank you very much for sending me my TJ Sig. Custom Alto, it's absolutely fantastic and exactly if not better than I expected. It all arrived safely and very quickly at my school in less than 24hrs. Thank you again for all your help and feel free to use this on your testimonials page. Regards, Jonathan Aspital

From: Alex Kavanagh
Sent: Wednesday, May 02, 2007 11:52 AM
Subject: Re: Lawton Mouthpieces
thanks for taking the time to talk with me the other day/night and for guiding me towards the Lawton Bari 7*B mouthpiece in bronze. I would also like to advise you the the mouthpiece arrived yesterday, (Tuesday), with it and the packaging in perfect condition. As for the mouthpiece itself; wow, I'm wrapt. There are a number of superlatives I could use here, but to say I am highly delighted is an understatement. As an endorsement for Lawton, I play alto, tenor and bari; and now use Lawton pieces on all saxes. 6* on alto, 6*B on tenor, (had it for 20 years) and now 7*B on Bari. Once again, thank you. Regards, Alex Kavanagh
 
From: Steve
Sent: Wednesday, March 28, 2007 8:39 PM
Subject: TJ Classic
Hi, I  hired a TJ Classic from you last year, but at the time was unable to carry on with the hire or to buy. However, last week after saving very hard for nearly a year I bought my very own  TJ Classic Tenor which arrived yesterday afternoon. I am so delighted with my new Sax and can't put it down, my lips are killing me!  Playing it like Iv'e never been away from it. Thank you so much for your help and making buying a Sax so affordable.  Best Wishes Steve Clarke. 
 
From: Dougie Bryce
Sent: Wednesday, March 21, 2007 8:51 AM
Subject: Jody Jazz DV Alto
Well, if you guys were looking to impress, you've done it again. As you know, I was a little worried in case this mpc was too much for my level but it is exactly what I wanted and exactly as you described it. I got a fantastic tone "right out of the box". It was real easy to go right down to low B flat and the few Altissimo notes I've tried popped right out. I put a Vandoren jaZZ 2.0 reed on first off to try it and had to push that a bit more over the tip than I would usually (not excessively) and will now spend a bit of time trying other reeds/strengths. So, thanks again. With this and the new Vandoren metal T75 I just bought for my tenor from you, I feel like I'm well and truly "sorted". Cheers Dougie
 
Sent: Thursday, February 08, 2007 9:53 PM
Subject: YANI 901 Service
 Just a word of sincere thanks for the most incredible service you have given me. To have posted my sax on a Friday, had it checked and tweaked and back to me to play on the following Tuesday is unbelievable (but true) particularly since I live in North Northumberland!  I have traded with many companies throughout the years in many different trades but never one like yours for personal and speed of service. All your staff deserve to be congratulated for looking after your customers so well. No matter where you live, Sax.co.uk is the place to go if you want a sax and everything that goes with it. Kindest regards Mike 
 
From: Belle Designs
Sent: Thursday, February 01, 2007 4:15 PM
Subject: Mauriat 66R - what a corker!
What does every woman want? Something with guts and gusto. This sax is an absolute beauty! BETTER THAN DIAMONDS !!! Thanks to all at Sax.co.uk  for your excellent service and knowledge/advise. Picked up my Tenor at the weekend,  and it has sound qualities like no other sax. A happy Gall! Belle Walker
 
From: Gareth Hutchinson
Sent: Saturday, January 27, 2007 1:45 PM
Subject: Runyon Quantum Mouthpiece
I received my new Runyon Quantum mouthpiece today.  Darn,  you guys are good!  I've just one thing to say about it......WOW! I'm well chuffed with it.  I don't know why I'd been messing about with the one that came with my sax for the past year now.    It's very comfortable to play and I can get much higher notes and they sound stronger.   It gives a lovely bright loud sound and I love the edge that the spoiler gives.  It's just what I was after  and I can't wait to take it to band practice on Thursday and give the guitarists something to worry about.  Har de har har! Thanks very much.  I'm sure I'll be shopping with you again soon. Rachel
 
From: Tony Waye
Sent: Friday, January 26, 2007 4:04 PM
Subject: What Service!
What can I say? Having for years wanted to play the saxophone I finally bit the bullet and bought a saxophone. As price was an issue I wanted the best deal and Sax.co.uk seem to offer the best packaged deal, but at what price I thought? All I can say is you may be lower in price but not your service.I ordered the package at 2:00 p.m. Was informed by UPS at 3:00 p.m. the order was with them. By midday the following day I had my saxophone and all the extras I’d ordered. I only wish my first few efforts at playing had been as successful. Thank you Sax.co.uk for a lower price but with no compromise on the service. Well done. Keep up the standard and I’ll continue to shop with you. Tony Waye

From: Ken Tyler [mailto:kentyler@hotmail.co.uk]
Sent: 24 January 2007 16:07
Subject: Mauriat Saxello and new crook for alto
Just a quick note to say a big thank you again for your brilliant service. The new crook for my Mauriat alto makes such a different - a nice edge, more projection and it seems faster somehow - don't know how that works but there you go. Pretty amazing as it looks just like the old one from the outside! My Meyer G mouthpiece is phenomenal on it. Mauriats seem to like Meyer mouthpieces but they all sound good actually - just like on the tenor. The saxello is just amazing, it really is - I'm running out of superlatives already! No, seriously, I've had a problem with sopranos (Yanagisawa and Selmer) - two things - intonation in the upper register and that horrible nasal, oboe sound in the lower register. This does it on both counts and Iam very impressed at this price. Intonation is effortless, I have never sounded so good - and the sound is saxophone all the way - not a hint of the dreaded oboe blues! Key work is just wonderful and sits under the fingers really well - feels very comfortable - smaller somehow or maybe just more accessible. Thanks again, I am very grateful. Say a big thank you to Jules for the chat on the phone about this lovely instrument. Your service and advice are second to none. Kind regards, Ken

From: Douglas Bedworth
To: help@sax.co.uk
Sent: Thursday, January 18, 2007 4:09 PM
Subject: good service
Once again, many thanks for your prompt service, which is second to none. If only the rest of the goods and services in Britain ran as well as your business we would be back on track as we were in the 50's and 60's!!! I telephoned my order Wednesday lunchtime, you said it would be here Thursday morning, and sure enough it was. Many thanks, once again thank you  for your time and patience and excellent service. Kind regards, Mrs. Bedworth. Weymouth.
 
Sent: Wednesday, January 17, 2007 1:26 PM
Subject: Yamaha YAS62
The Yamaha YAS 62 Alto I ordered from you on Monday arrived the following day. Many thanks for your fast service and help. My son’s music teacher did a double take when she saw the sax and was astonished by the price; she had recently bought a YAS 475 for her son for £875 and thought she cut a great deal. In our local music shop, the YAS 475 is on special offer. At £1,275. More importantly, the YAS 62 sounds just fantastic. My son has astonished me with his abilities to make the ‘horn’ sing. He is only 11, but he just plays it. His few weeks on a YAS 23, with a ‘not right for a young mouth’ metal Brancher on it,  has paid off. A 4C mouthpiece is, he says, much easier to control and less tiring. But the Brancher is greased and ready to swap when he wants to make a ‘jazzier’ sound. Indulgent parents make me sick, but I believe a good teacher and a great instrument are the best ways to get a child started. Grade 4 clarinet in the summer and, to my surprise, straight in for Grade 3 sax. If he keeps playing in 20 years time, I know he will still have a great sax in the YAS 62. So that makes it a real bargain in my book. As to the YAS 23, that is now mine and I love it. No F# key, but it will be a long time before I can play anything that needs to go that high! Thanks and best wishes, James de Havilland
Sent: Saturday, January 06, 2007 10:26 PM
Subject: Yanagisawa T992
hi guys just to say thanks for the excellent and prompt service sax arrived next day as you said , well what can i say about the yani T992 its awesome thanks, craig.
Sent: Tuesday, December 12, 2006 9:15 PM
Subject: Yanagisawa A902 Alto. WOW!!
Hey I just have to thank you so much for your service. I came in on saturday, found a wonderful yanagisawa sax for me, ordered through the school on monday and there it was first thing tuesday morning!! and what a sax! The service at your warehouse was second to none, and the outstanding range of saxes amazed me!! thank you soooo much for all of your help, I will go straight to you if I need anything else sax related in the future. Brilliant! thanks!!!
From: Kevin 
Sent: Friday, December 08, 2006 1:26 PM
Subject: service
 I just thought I would drop you a line to thank you and your team for all your help recently with the hiring of a sax for my wife. The service was fantastic and already my wife Janet is enjoying learning to play. You provide everything needed to get you started and I thought it was worth saying, Thanks. Regards Kevin Shallcross, Brighton.

From: "Phil Burkett" acamus01@hotmail.com
Sent: Tuesday, December 05, 2006 1:15 PM
Subject: Thank you.
Hello there! Just a quick line to say thanks for the advice you gave me a couple of weeks back regarding dropping from middle register D to G in the lower register. I've been practising, following your advice, and I can now manage to slur the whole sequence from D to C to D to B to C to A to D to G. It's very kind of you to offer customers assistance of this sort and it is greatly appreciated. Thanks also for digging out a green Neotech strap out for me (a very nice colour!). This is a great product! What it says on the website is absolutely true: it really does make the sax feel 50% lighter!! It also provides, for me at any rate, a much more stable platform for the instrument, which is a great help for novices such as myself. In closing, may I say that I was most impressed by the next day delivery too! You're a class outfit! Best regards.Phil Burkett

From: hammy_jr@hotmail.com
Sent: Wednesday, November 15, 2006 8:12 PM
Subject: Selmer Reference "Kookaburra" tenor sax
 Hi there, I just wanted to say thank you for the brilliant service and also the outstanding sax I received today, having only bought it yesterday I was over the moon that it arrived safe and sound and sounding fantastic. Once again you've proved that saxes.co.uk are the way to go, thanks ever  so much, regards one happy owner of the new Kookaburra Ref 54 tenor. p.s. feel free to use this email as you like on the website,  Alastair.
 

Sent: Sunday, October 29, 2006 7:10 PM
Subject: Selmer Reference 54 limited edition alto sax
hello, I would just like to say that I am very impressed with the Selmer Reference 54 alto sax that I bought from you a few weeks ago. I received it within 2 days and playing this instrument is a dream compared to the entry level saxes. Please feel free to use this email in your testimonials section. Thanks again and I look forward to speaking to you soon. Antonio Ruscitto. 
Sent: Monday, October 16, 2006 2:45 PM
Subject: Yanagisawa 991
Hi, Just received my new sax. How on earth did you get it to Berwick-upon-Tweed so quickly?!?  I have tried it and it sounds fantastic and much easier to blow and play than anything else I have tried. I do buy my reeds etc from you and would love to pick them up personally and look around your showroom, but it is a bit of a drive from the most northerly town in England. Anyway, many thanks for superb service. Regards Mike.

From: roger_brent@hotmail.co.uk
Sent: Sunday, September 24, 2006 5:09 PM
Subject: Yanagisawa A9937
Just a quick email to say thanks for being so helpful. Received my A9937  from you a week or two ago. Its wonderful. And the delivery speed was amazing, ordered it on the Thursday, had it on the Friday...fantastic! You  were all so helpful when I came down to the shop to try them all out, and made buying my new sax a wonderful, easy experience. I would (and have  many a time) recommend you to anyone, who is after a new sax, or just sax bits. Thanks Again Roger Brent p.s. feel free to use this email on your website

Sent: Thursday, September 21, 2006 3:32 PM
Subject: Trevor James-The Horn-Satin Black
Just received my Saxophone this morning, may I take this time to thank you so much for your excellent service. The Sax pack is marvellous for getting me started being a complete beginner, I've popped the DVD in and have already learnt to play 5 notes and I am truly hooked by the tone of the instrument. Once again thanks so much......
Sent: Saturday, September 16, 2006 1:26 PM
Subject: Re: sax.co.uk : Order SN63AG10014265 : S Bartley
Thank you so much for your very efficient service. Our daughters sax arrived safely. We cannot express our thanks enough for all the advice we have rec'd via phone and e mail. We are absolute beginners where the Sax is concerned and we feel the team at SAx & co have certainly put us on the right track with all the information given. Thank you all so much for your time and expertise. We have already recommended your site to friends and will continue to do so.
Thank you once again. Kind Regards Wendy & Steve Bartley, especially our 9 yr Old Daughter, Abigayle  
From: Tom
Sent: Friday, September 08, 2006 5:37 PM
Subject: Delivered Saxophone Thank you
After 25 years of marriage my wife wanted to buy me a very special present, this required a very special company to supply the chosen gift in preparation for our celebrations.I decided to put my trust in Sax.co.uk and purchase a saxophone. Inevitably sometimes things go wrong that are out of the control of the supplier but never the less, I would like to offer my sincere gratitude to Sax.co.uk and all of the staff for being very professional and offering such an abundance of advice. It is very rare to find a company that is genuinely caring and passionate about the products they sell and the customer, this I have found in Sax.co.uk. Thank you all for your speedy reaction to a very difficult request and for helping my wife to make this occasion very special. Tom Shipp
(A very happy customer now, and in the future of Sax.co.uk. You have my permission to use this email as you see fit.)
 
Sent: Tuesday, September 05, 2006 9:06 PM
Subject: Sax Hire Scheme
Hi there. I've just renewed my hire tenure for my tenor sax, and I'm writing to say what a great idea I think it is. I thought that, having left school, I wouldn't get the chance to learn to play an instrument unless I bought one outright. I stumbled across your website quite by accident, but what a happy accident it turned out to be! I think everyone should have the opportunity to learn to play, and giving someone the gift of music is one of the most wonderful things anyone can do. I've wanted to play the sax ever since I heard Dave Brubek's Take 5 when I was about 7 years old, but sadly never got the chance in school. Thank you so much for the opportunity. I absolutely love it and intend to buy asap! Lisa Scully

From: catherinea@ntlworld.com
Sent: 31 August 2006 16:06
Subject: Someone who is very pleased indeed!!
Hi, well it arrived yesterday and its terrific. The service cannot be faulted. I also received a copy of your latest catalogue today, I wasn't aware that there was so much choice and the information inside with regard to the various accessories etc is extremely helpful. I now need to acquire some other bits and pieces from you it seems. Learning to play the saxophone is something I have dreamed about for a very long time and now I have my chance. Many, many thanks. Best regards Catherine (Allsop)

From: shell@tethys.demon.co.uk
 Sent: 18 August 2006 16:44
Subject: Yanagisawa A9932J alto sax
My sax arrived on Tuesday in perfect condition - excellent service! As for the sax itself, it's even more beautiful than I'd anticipated. Not only does it look like a work of art, it plays like one. The tone is superb and it's incredibly easy to move around the keys. My Lawton mouth piece (which I've also had for 26 years) works really well with it sound wise and I couldn't be happier. I've lusted after a top class Yanagisawa for quite a while and now I've got one it's even better than I imagined - just have to pay off the loan now (but it's worth it!!) Many thanks, Shelley O'Brien

From: Matthews Rachel
Sent: Wednesday, August 16, 2006 9:10 AM
 Subject: Service
Absolutely excellent, spoke with your customer service person, (sorry forgotten her name).  politeness personified order confirmed Tuesday morning, (before 12?).  Order arrived at 8.15 this morning absolutely excellent.  Value and service what more can you ask for.  Thank you Rachel Matthews

From: Angie
Sent: Friday, August 04, 2006 9:00 AM
 Subject: yesterday's order
Just wanted to say how great your service is. I ordered two books and some reeds yesterday afternoon and guess what they came in this morning’s mail!!! How cool is that? Talk about super efficient! Now I know where to come to without leaving home! Thanks again, Angela Mettam
 

Sent: Saturday, August 05, 2006 9:03 AM
Subject: Francois Louis ligature
Hi, great service again,just tried my fran louis sop lig on my metal lebayle mp and it is great,nice snug fit. Thanks again for yor help, better go now my wife thinks ive bought more gear,regards david.
 
Sent: Saturday, June 24, 2006 5:46 PM
Subject: Many thanks
Just a quick note to thank Phill, Chris and especially Jim for assisting me to choose my first Tenor this week!
Jim was very patient as i tried out various makes and mouthpieces! I finally settled on the TJ Horn, and i have to say i am very happy with it. The sound is superb. I am glad i upgraded to the Yamaha mouthpiece. Once again thanks for all your help and advice and I will definitely be popping in to see you all again. Kind regard Joe Tiley-Walker

From: "KNewton" knewton@openlink.org
Sent: Thursday, June 22, 2006 9:13 PM
Subject: thank you order TJ Signature Tenor Sax
I have received my new TJ Signature Tenor Sax. It is awesome, I wish I'd bought one years ago. Thank you for the speedy delivery and excellent service. Best wishes Kate Newton
 

Sent: Wednesday, May 24, 2006 1:49 PM
Subject: Selmer Super Session Mouthpiece
Just a short note to say thank you for all the help and advise you gave me on the 17th when I visited the new showroom to buy a new mouthpiece for the surprise present my wife had bought for me namely, the TJ Limited Edition alto. The Selmer Super Session matched with the Rico Royal reeds has really produced the sound I wanted, rounded but with a bit of edge if pushed. Jim's selection was right on the button and saved me hours of experimentation. Also, many congratulations on the new showroom - quite fantastic and I would heartily recommend anyone with the slightest interest in the sax to visit. Friendly and helpful advise combined with that mouth watering display is a sure winner. I will be sure to visit in the not too distant future. With every good wish for the future. Regards, James

TJJ Custom Signature Alto - Solid Silver Bell, Bow & Crook with  Bronze body. Flared Bell and thick walled bell & bow section. section.
"Just wanted to say thanks for all your help. The new TJJ Custom Signature Alto Saxophone is an amazing instrument. I had a gig last week and gave it a thorough workout. It has a beautiful rich sound especially in the low register and the harder or softer I blow the more it responds. For me it's a front runner in tone and over all performance. Thanks again. A great all round service and Jim was particularly helpful with his knowledge of available saxophones and their various strengths. I wish you every success in the new premises and look forward to visiting soon. Best wishes" - Vaughan Hawthorne-Nelson. www.vaughanhawthornenelson.com

From: joejam440@tiscali.co.uk
Sent: Saturday, May 06, 2006 11:07 PM
Subject: Yanagisawa A902
Hi guys, Just like to send a message of thanks to Jules for his kind help and advice in helping me choose my new Yanagisawa A902, it was so nice to be able to visit you on Friday and try various Saxes of which the choice I made with Jules's help I'm delighted with, I wish you all the success with your new showroom which is highly impressive and will recommend to anyone who can make it to your showroom to do so, being a novice of the horn, I felt very comfortable and reassured by your service and didn't feel intimidated at all,  many thanks Ian Phillips

Sent: Sunday, April 23, 2006 7:25 PM
Subject: Yamaha Custom  Alto (Silver Plated)
I would like to comment on the service I received from your store on recently purchasing my Saxophone, the Yamaha Custom  Alto (Silver Plated). The salesman I spoke to over the phone was very helpful and the order was taken very quickly. I received my sax within 24hrs of ordering in perfect condition and I would like to convey my thanks to you and your team. I will certainly recommend www.sax.co.uk to all of my friends. Yours Faithfully, Fergus McGlone

From: "chris adams" chrisadams01@hotmail.co.uk
Sent: Monday, April 10, 2006 10:01 PM
Subject: TJ Classic tenor sax-pack
Had the tenor sax a few weeks now and I just cant put it down, absolutely over the moon with the whole deal. Will continue to sing your praises, you really are a first class act thanks again. Chris Adams
 

Sent: Saturday, March 18, 2006 8:41 AM
Subject: thanks - Yamaha YSS875 Custom Soprano silver plated
Dear Jim and everyone else at sax.co.uk. Thanks very much for my new sop...it's excellent...amazing, yamaha saxes just come out of the box and play bob berg licks! Very pleased.....! And thanks for sending so quickly! Scott
Sent: Wednesday, March 15, 2006 11:42 AM
Subject: Trevor James ex-hire alto
I just wanted to thank you guys for my TJ Horn alto. Is it really ex-hire? It is spotless! I managed to get my first tunes out of it with surprisingly little effort, so I'm looking forward to my progress. Special thanks to Jules Lawrence who used his personal email account to contact me when your main emails were down! Cheers Neil Bonfield

From:  aspital@tiscali.co.uk
 Sent: Wednesday, March 01, 2006 8:50 PM
Subject: Elkhart soprano & alto mouthpiece
I'm sure you'll remember I came in on Saturday to look for a student soprano and an alto mouthpiece. The advice you gave was very helpful and in the end I decided the Elkhart would be best for my needs. I ordered it through my
school along with the mouthpiece and it arrived earlier today. It was all perfect and very well packed. The Runyon mouthpiece made such a huge difference and I love the spoiler! I've been playing the soprano at every opportunity and it's great. Thank you very, very much for everything, Jonathan Aspital
 

From: samuel.brown7
Sent: Friday, February 17, 2006 10:57 PM
Subject: new sax player
I want to thank you for the great advice about upgrading to a Selmer S80 C* mouthpiece and a Rovner light ligature for an alto sax. I took your advice and purchased a set . I was astounded at the difference in sound and response. I feel it was money well invested. I am greatly indebted to you for the good advice especially as I am a complete beginner on a reed instrument. I thought that all mouthpieces must be much the same but boys was I wrong. Sam

From: "Adam Stirna" adamstirna@hotmail.com
Sent: Tuesday, February 14, 2006 10:30 AM
Subject: saxophone
I wanted to confirm that I received your letter last Wednesday confirming the saxophone I bought off you.I also would like to add that I was very impressed with your cooperation in dealing with the issue because I know a lot of companies wouldn't help out nowadays. If I know of anyone wanting to purchase a saxophone in the future I will recommend your company, and I will also use your company when thinking of buying again. Thanks again, Adam Stirna.

From: Le Teace
Sent: Sunday, February 12, 2006 6:21 PM
Subject: Re: Yamaha Alto YAS275
Our daughter is really enjoying her new sax, it sounds much better than the one she was renting. Keep up the good work. She has several friends also learning & in need of buying Saxophones, we have of course recommended your services to their parents. Regards Gaynor (a very happy customer)
From: David Howe
Sent: Friday, February 03, 2006 12:33 PM
Subject: YTS475
Hi Guys, Just wanted to drop you a quick line to say that my Yamaha 475 tenor arrived promptly last Friday, the day after I place my order, and is everything I had hoped for!  Sorry for the delay in contacting you but I've spent all my spare time in the last week disturbing the neighbours! Amongst all the books and accessories I have bought from you, this is now the second Sax I have had from you guys, and as ever the service is second to none!!  I wouldn't consider going anywhere else for anything Sax related, and cannot recommend your company highly enough.  Keep up the good work! Best regards David Howe 
From: Charles Marks
Sent: Friday, January 27, 2006 5:59 PM
Subject: Guardala Studio Tenor MPC
Just a short note of thanks for all your advice and extremely fast and efficient service. It is a real pleasure to deal with a mail order company that treats the customer as an old friend and places customer satisfaction as a top priority. The Guardala Studio arrived first thing this morning and I couldn't wait to try it on my Yani 9932J Tenor......wow!!! just what I was looking for , the tone has it all from mellow through to just the right amount of edge for Rock , full of power and easy blowing for a open mpc. As you said no need to go for a softer reed Vandoren zz 2# with a BG metal revelation Ligature, Strong powerful low notes through to altissmo. Thanks Alan R Tinto alantinto@ntlworld.com

From: "Farquhar, Dorothea H S" <dfarqu@essex.ac.uk
Sent: Friday, January 27, 2006 12:38 PM
Subject: Yamaha YAS275
Just to let you know that everything has arrived safely. The packing was a work of art in itself and I am thrilled to bits with the contents. I have my first lesson with Tash Wilson a week on Sunday! Incidentally her husband highly recommended you and said that they got all their gear from you. As I had already placed my order with you, I was very pleased to hear that. Thanks for your advice and for your excellent service. Best wishes Dorothea
 

Sent: Thursday, December 29, 2005 11:34 AM
Subject: Customer Service.
Dear Saxophones, May I compliment you on your outstanding customer service. I ordered a few items yesterday and they arrived today. The lady, whom I spoke to on the telephone, was knowledgeable, helpful and friendly. I thought that I ran a slick operation when I was in business - but I could not compete with your level of service. Congratulations and the Very Best Wishes for the New Year, Stan Kochanowski.

From: mikehughes@blueyonder.co.uk
Sent: Tuesday, December 13, 2005 10:56 PM
Subject: Re: Yamaha 62
Just writing to let you know that my `62 arrived this afternoon and I've thoroughly enjoyed the few hours I've spent playing it tonight. Thank you for bringing this model to my attention - it was a very good recommendation, backed up by lots of research I did before buying. I'm also very pleased with the helpful, friendly and efficient service I got from sax.co.uk, something I will be sure to make mention of to my sax friends. Happy Christmas! Mike.
 

From jazzman1234@btinternet.com
Sent: Wednesday, December 14, 2005 3:56 PM
Subject: Jody Jazz with Yanagisawa 901
The Jody Jazz with the Yanagisawa 901 is just magic and already I am getting back to where I was in 1991 the last time I blew - the lip is taking a time to toughen up though. Thanks for all your advice and I am totally happy with your recommendations and help. Brian J Moulton

Sent: Wednesday, December 14, 2005 9:42 AM
 Subject: Sax delivered, many thanks!
Hi! No help required, but I just thought that I’d drop you an email to say very many thanks for the (very) prompt delivery of my YTS275 this week, and with a further reduction on what I had thought was a very competitive price already! Excellent service! Ron Marshall
 

Sent: Wednesday, November 23, 2005 6:29 PM
Subject: Selmer Series III Alto Saxophone (you would never have guessed)
You may remember me. I came in a month ago on a Saturday about a Selmer  alto. Well I came back today and settled for a Series 3. It is superb and I look forward to a lot of fun. I’m sorry I missed you but I was well looked after by Jim Cheek who was extremely helpful and would seem to be a damn good player himself. It was like being in Saxophone heaven and I am so glad to have found your wonderful establishment. Best wishes, Wally Houser

From: richarddavidjones@yahoo.co.uk
Sent: Friday, November 11, 2005 3:13 PM
Subject: Trevor James Signature Custom

The Saxophone arrived at about half 1, got it straight out of the box and started playing, it sounds amazing and the reeds supplied made it sound even better than using my old ones! It really looks the business, is easy to play and has a wicked full tone! My mate needs a new tenor and may look at getting one of these, he couldn't believe how great it was to play! I have recommended you guys to him! Thanks again for all the help and the speed in which the order was dealt with, after Christmas i may look at a new mouthpiece and I know where to go!

You can use my comments on your website. We had our biggest gig of the year on Saturday evening and it went well - my mate played the TJ while i played bari and it sounded so much nicer than his old one, got him hooked and then a mate came over after who was looking for a replacement for his Horn Revolution - he's tried loads of different saxes but never got on with them, he loved this one though! Ill keep plugging away at them to order one! I'm using it for a big band gig this weekend and I cant wait! Cheers, Richard

From: "Tracie Livingsq" tipsy_tracy20@hotmail.com
Sent: Thursday, November 03, 2005 10:37 AM
Subject: Thank you!!!! Trevor James
I came in on Saturday and bought a Trevor James. I just wanted to say thank you for all the help and advice you gave. I didn't think it would be that hard a decision to make but with so much choice and so many different sounds it proved extremely difficult! I'm really happy with the model i walked away with and so far it has given me hours of pleasure, and i have only had it for 5 days!!!!! Thanks once again, Tracy Livings

From: abmcn69@hotmail.com
Sent: Tuesday, November 01, 2005 11:59 AM
Subject: Satisfied Customer Yani T992
I wanted to thank you for your very considerate customer service, which resulted in my having a sax which suits me. The Tenor Yanagisawa in bronze with the silver crook is just right, and its sound and looks are already much admired. I heartily recommend the T992 for its light action and rich tones, and will happily recommend your company for your outstanding service and very competetive prices. Thank you again, Alice McNaughtan

From: paul garnham [mailto:paulgarn@cwgsy.net]
Sent: 19 October 2005 09:58
Subject: New Earlham Sax !!!
Hi, I would just like to say a BIG Thankyou to you all at saxophones.co.uk for all your Help and your excellent service. Living in Guernsey you expect goods to take weeks to arrive and sometimes damaged, but my sax arrived in a couple of days in Top condition. I used to play brass instruments and thought about getting back into music playing, saw your web site which is so user friendly and decided Yes thats what I want. I ordered an Alto Sax in Midnight Blue and within a few days the "Beast" arrived with a DVD for the beginner and already I am playing it. I Love it. Once again Many Thanks !!! Happy Christmas & all the Best for the New Year! Regards Paul (paulgarn@cwgsy.net) Please use this letter to pass on to any un-decided purchaser
 

Sent: Thursday, October 13, 2005 5:15 PM
Subject: Silver plated Trevor James Classic
 
Just a quicky. First of all thanks for the excellent advice and service you guy ALWAYS give... It doesn't seem to matter how late in the day I put an order in .. BING it turns up the next day .. thank you. Likewise thanks for the advice on the Sax, I just got off of you the Silver plated Trevor James Classic ... love it, the sound the feel the look. I adore it. John
 
Sent: Saturday, October 08, 2005 5:25 PM
Subject: Another testimonial...

 My friend and I travelled down to East Sussex to your shop on Saturday 8th October, 2005. I wanted to buy either a professional alto or a tenor sax. Given your extensive range, I wanted to try out as many as possible within my price range.

When we arrived we were met by Jim Cheek. We were made to feel incredibly welcome. Jim could not do enough for us… He allowed me to try out several different models in one of the two music rooms available in the shop. Jim offered expert advice and discussed my requirements with me thoroughly. He gave me ample opportunity to make a decision… he was always available to answer queries but was not at all ‘pushy’. In the end I settled for a Custom Yamaha YAS82-Z with black lacquer. I am thrilled with this!

Sadly it is all too rare to come across good service in Britain these days. So it was a pleasure to receive absolutely first class service from www.saxophones.co.uk. I cannot recommend this company highly enough! It was an extremely long journey to East Sussex from Birmingham, where I live, but it was completely worth the effort. Rest assured that after my experience today, I would not consider going anywhere else for my sax requirements!

Many thanks and please pass on my special thanks to Jim for his kindness and superb attention. Best wishes, Dr. Brian Levy

From: "Geoff Hearn" geoffhearn@tiscali.co.uk
To: info@ramponecazzani.it
Subject: Rampone Saxello
Hi Claudio...I have just picked my saxello (from saxophones.co.uk) and may I congratulate you on a very fine piece of saxophone making....the craftmanship is superb..the sound is sublime.(deep, rich and soulful!)...and to top it all your engraving is absolutely beautiful! I have not stopped playing it since I got it ,and really look forward to playing it on my next gig! Thank you so much, keep up the good work...Many blessings ...Geoff Hearn
 

Sent: Monday, August 08, 2005 3:20 PM
Subject: Re: Thank You
Just a quick message of thanks.. Received my Trevor James Classic sax today. As I mentioned I have been playing the clarinet for 2 years, from scratch at the age of 44 with no prior musical background. You're advice was spot on. First blow I got a note, then got a bit fed up because I couldn't blow the low notes so I left it a couple of hours.. Then got going again like a speed train. Low notes came, high notes sounded great. Within an hour I was playing most of my clarinet music. The fingering is so much easier, and no over the break. The sax looks and plays excellent. A big thanks to everyone at SAX.co.uk. Give me 150 years then look for my name in lights!!! Cheers  Paul Barker, Grimsby

From: "katherine horrex" stormthepalace@hotmail.com
Sent: Tuesday, July 26, 2005 8:59 AM
Subject: my earlham ETS335

I just wanted to thank you for the superp service you provided me when I bought my Earlham tenor sax last Nov/Dec. I desperately needed a new tenor as I was coming up to performing at a college panto and my original
tenor, which I bought second hand, turned out to be dodgy and had a habit of refusing to play more than 4 notes at crucial moments. I ordered the Earlham as it was cheap in comparison to most tenors on the market, certainly cheaper than my local music shop- despite the cheaper price I was pleased to find that the quality of the sax is outstanding and just as good as more expensive models. I just did my grade 6 on it and have had  no problems with it. The delivery of the sax was brilliant- I ordered it a week or so before the gig and thought that I'd be lucky if it arrived a week after the gig so when it arrived the day after I ordered I was very impressed. The case it came in is brilliant and a lot lighter than my old case, which is just as well because I have to lug it on and off buses and around town. This sax would suit beginners as well as professional players and it's also good for all sorts of styles from classical/grade work to wild improv. jazz solos. It's easy to play and has a great tone, I hope you keep up the fantastic service, Thanks Katherine Horrex
 

Sent: Wednesday, July 13, 2005 10:28 PM
Subject: Yani 991 purchase
Hi to all at saxophones.co.uk. My new Yani arrived, as promised, the next working day in perfect condition (very professionally packed. This is the second horn I have bought from yourselves and yet again I must thank you for your help and advice and for the first class service you provide, you are, without doubt the best and most helpful supplier of all things saxophone in the UK. The Yani 991 with the Bronze Crook really does sing, and I am looking forward to the many years of use I am sure I will get from this horn. Please do not hesitate to pass my email address to any prospective customers, I do know how worrying it can be making such an important purchase over the internet and a call to previous customers can help put peoples mind at rest. Once again thanks, I will, as invited, drop in to see you all when I am in your area one day. I remain; sir’s your very satisfied customer. Andy Bluff
P.S. You were bang on with your advice over the mouthpiece and reed setup.

From: eotheod@hotmail.com
Sent: Friday, July 08, 2005 8:53 PM
Subject: Thanks! Yanagisawa A9937
Hello! Firstly I'd like to thank you for your brilliant service, you were very helpful last week when i visited your shop to try out a few
saxophones. I collected the Yanagisawa silver alto today from my school and it was in perfect condition. It seems even more beautiful (if that is possible) then i can recall and i could not stop playing it!  Thanks again for your help, Himali Dave.

From: Dougie Bryce
Sent: Friday, July 01, 2005 10:56 AM
Subject: Yamaha YAS62
Good morning Jim. Well you guys have done it again. I ordered the sax about 2 o'clock yesterday. Got to the office around 10 this morning and it was sitting on my desk! You cannot beat service like yours. (Not to mention great pre-sales advice, best prices.........................) Dougie
Sent: Friday, June 24, 2005 9:59 AM
Subject: Thanks for the advice and accessories
Thanks very much for your helpful advice about soprano sax mouthpieces and ligatures on the telephone yesterday afternoon. The products arrived first thing this morning, and the difference in playing with the Otto Link mouthpiece and Rovner ligature is astounding. I have been playing a Yamaha YSS 475 with the mouthpiece that came with it, and it now seems like a very different instrument. The brilliance is almost overpowering - I think I will have to learn to play a bit softer now! Regards, David
 
PS - the BG A33 pull-through works fine with the single-piece saxophone.
Sent: Saturday, April 23, 2005 12:09 PM
Subject: Trevor James Horn
Just thought I would drop you a line to say how absolutely delighted with the Trevor James Alto Horn I have just rented from you. I was one of the idiots who bought a cheap Chinese import from ebay, and cannot believe the difference in quality, my playing sounds so much better, the instrument is lighter and easier to handle, the keys are freer, lighter to press, and the tone is totally different.  The Chinese import I bought, (not knowing much about saxophones) may look like a saxophone, but the comparison ends there! Thank you so much for the excellent service you offer, it has made playing a beautiful instrument like the saxophone affordable for those on a budget. Many thanks, Linda Fricker.

From: Les Hipwell mailto:lesliehipwell@tiscali.co.uk
Sent: 31 March 2005 22:35
Subject: RE: Otto Link Mouthpiece
Let me say that your service is just great. Whether it is by mail, email or phone. Long may it continue. Thanks for advising me about the delivery. You may need to know that I am no expert. I bought a T James sax following it being given to me as a present after a 3 month hiring. So, although I have ordered a 6 I don't really know what it means other than it is mid range, so if you think another is better then send it. I just know that in the early days with the student mouthpiece, I knew no better. But after 3 months of practice I realise how key the mouthpiece is to technique and that I need something different. I played a violin as an 11 year old. Got fed up and never went musical until now. I'm 50 years old and I can't put the sax down!

From: gary.bennett@dsl.pipex.com
Sent: 22 March 2005 14:58
Subject: Re: Mouthpiece upgrade to Otto Link ebonite
Just thought I'd let you know that I followed your advice and wow! It seemed quite expensive but, as you say, definitely worth it. It sounds a world better and I can control things a lot  more. My family are all commenting on how "jazzy" I now sound. Definitely cheaper than buying a better sax, but now I'm having so much fun I want to get a tenor too! Well, maybe next Xmas. So, please stop helping people, it's causing no end of problems. Cheers, Gary Bennett

From: mikehughes@blueyonder.co.uk
Date: 18 April 2005
Subject: Thankyou
Just like to say a big thank you for the Selmer mouthpiece and Rovner lig that I ordered yesterday afternoon. It arrived at 7.30 this morning and I've only just taken a minute from playing to let you know. I am very pleased with the whole experience of buying from you. Your staff were very helpful and polite, the service was quick and efficient and the items I bought have transformed the sound of my TJ Horn sax beyond what I expected. I will not hesitate to recommend you to my friends and you can count on future business from myself. Once again, thank you! Mike.

From:Allen.Talbot@xerox.com
Sent: 17 February 2005 07:41
Subject: RE: Bari gold soprano mouthpiece & SX1 microphone
I used a number 2 Vandoren with the number 6 Bari Gold mouthpiece on my Michael White soprano sax. Produces a very direct and loud sound, very noticeable with the progression of volume over previous mouthpieces including a Vandoren s35. Once the mouthpiece warms up you can articulate a lot of reverb out which is what I want when playing blues notes. The SX1 Microphone I know is a low end mic but it does the job. Fits on nice and easy and is easy to transport. As for being satisfied with the products and service I've received. I couldn't ask for more.. I will happily recommend your site to others who need sax bits.Cheers, Al
 

From: shaun@shaun.entadsl.com
Sent: Friday, January 14, 2005 1:22 AM
Subject: Thanks
This email is to thank you all for your part in the sale of these saxes, Phil for his time and advice, the person that packs the goods, the person that cleans and tunes the instruments, and so on. the only person I cannot thank is the one that does the Debit Card transactions, I thought they were all free!

Your quality of service is excellent; you deserve every success with your business.

It is unusual these days to find good service or even a please and thank you. This doesn’t matter so much in the supermarket or garage forecourt, this is because buying fuel or doing the weekly shopping isn’t a lifelong dream so if you get treated badly what the hell. My point is, when I contacted you 6 weeks ago and asked some probably dumb questions you were patient and polite, and informed me well but were not pushy in any way, this has led to what is probably the most frustrating and rewarding experience I have ever had. My dream of being a competent sax player one day is still in tact and this is mainly due to your initial attitude towards me. Bubbles can be so easily burst by some git with a bad attitude.

I am practicing 1½ to 2 hours a day at the moment so hopefully another 3 months or so and I can come and visit you all and you can hopefully fit me with a new mouthpiece for each sax. That will be the most you’ll be able to sell me for a while, wife’s stolen or hidden my cards, (Phil had some idea about me not having a Baritone Yet!) Naughty Phil said Elaine(wife) as she picked up her Brand New Gold Lacquer Dave Guardala Alto, “with flowers on”.!!!!

Please feel free to use any part of this email or photo etc on your website should you wish to. Thanks again folks, Kindest Regards, Shaun & Elaine Pryde

From: Mihali mihali@btinternet.com
Sent: 31 December 2004 12:27
Subject: Thanks for your help
Just thought I would let you know how pleased I am with your service. I ordered a classic Trevor James on thursday morning and I got it this morning (friday) very quick service. I'm also pleased with the way you handled my enquires a week ago when I asked a few questions! I'm very happy with my sax! Thank you for a great service, I'm sure I'll be back. M Wheeler

From: Dave mailto: dave.taylor80@btopenworld.com
Sent: 05 December 2004 10:49
Subject: My new Rampone R1 Alto
Dear Saxes dot coe dot yookay, Right, here goes............... Feel free to publish any part of this
email.............
1.  What a superb instrument the R1 is.  How come these are not more widely available?
2.  What a fantastic level of service from your good selves.................. 36hrs from phone call to delivery..... outstanding!!
3.  What lovely people, despite there having been an error taking my CC details, it was sorted without fuss and still no 2 happened.
4.  I am now getting a little hoarse from shouting your name from the rooftops to all my musician friends!
Thank you once again for the superb R1 and for the fantastic, speedy, friendly, and outstandingly professional service. Yours Dave Taylor Cranwell, Lincs

From: Fergus McGlone mailto: monkey_nuts1987@hotmail.com
Sent: 11 December 2004 16:57
Subject: RE: sax.co.uk
I just received my order and i would just like to comment on how impressed I am with the service! Advice on which mouthpiece if the C* was not available and next day delivery. I am extremely happy with the service and I will certainly be coming back and I will not hesitate to inform my friends of this fantastic site. Thank you very much. Midshipman FR McGlone Royal Navy
 

From: anne lee mailto:fto_annie@btinternet.com
Sent: 03 December 2004 13:17
Just wanted to say that it has been 1 year since I purchased my sax from you and I have been having lessons for almost 1 year. Have just effectively passed my Grade 1 and am taking Grade 2 in March 2005. I want to thank you for your help and advice when I first purchased it and your prompt service for all the products I have purchased from you throughout this year. I order online late in the afternoon and it arrives next morning in first post (only post nowadays).- Brilliant!. I'm selling you to my Sax teacher slowly. Its nice to have a company that gives good service as there aren't many of you around these days. Good wishes to you all. Anne Lee
 
From: Ivan Garcia igarcia@btclick.com
Sent: 02 December 2004 16:18
Subject: Great service
Just a few lines to thank you. More traders like you needed in this world. Arrived home and could not wait to try the new Yamaha YTS 875 II. It is just sheer glory. Although I’m a beginner, I could immediately get the lower notes out with ease, and the higher notes now come in rich and crisp. What a difference, it makes me feel like a virtuoso. The new mouthpiece fits me a lot better too. Your help is truly appreciated, and I could not be happier. I look forward to a long business relationship, and I will have no hesitation recommending you to any future costumers. Many Thanks. Kind regards, Ivan Garcia

From: Andrew Davey mailto: andrew.davey2@tesco.net
Sent: 09 November 2004 09:11
Subject: Guardala Mouthpiece
 Just wanted to drop a short note of thanks for the quality of service that I received on Friday last. I have been looking to purchase a David Guardala Tenor Mouthpiece for a little while now and was struggling to find one. Not only did you have what I wanted in stock, but it arrived the very next day at 9am. Gigged with it for the first time last night. Wow! what a difference. Thank you for taking the time to talk to me about the M/P it really helped me make my mind up. Just got to get a decent lig for it now and I’ll be sorted. Thanks again, I would definitely recommend you to anyone. Andrew Davey
 
From: Maden, Tony mailto: a.maden@imperial.ac.uk
Sent: 05 November 2004 10:09
Subject: Yamaha 875 soprano & Guardala Crescent tenor mouthpiece
Great service, all arrived safely within 24 hours. Great saxophone too, and it looks beautiful. Even more of a revelation was the Crescent mouthpiece, which lives up to all you said about it. I had been worried about the rather open lay but it turns out to be significantly easier to play than my Lawton 6. I don't fully understand why but also don't intend to spend any time worrying about it, as it plays so well. It really is like having a new sax. Best wishes, Tony

From: Klaus Troster mailto: email@hiklaus.com
Sent: 05 November 2004 14:04
Subject: New Keilwerth Shadow Tenor Sax
Sorry for not writing earlier. I was busy playing the sax in my spare time.This Sax ROCKS!!! It looks great and it plays even better. The sound is super! Just what I wanted, warm but modern. I actually do believe that a tone is coming out before I even breath out. The action is great, too. Finally Keilwerth sorted their handling out. Great horn. Oh by the way, to say that it is just black doesn't do the horn right. It does still catch the light nicely but is quite elusive at the same time; it's a Shadow! The thought that I am amongst (or maybe even am) the first lucky owner(s) in Britain makes this very special horn even better. The wait was well worth it. Thank you very much for getting this Sax for me. If one of your customers wonder what I am raving on about, send them over to Guernsey. I'll show them what I mean. Thanks again. One happy very happy customer. Kind regards, Klaus

P.S. If somebody has questions about it - don't hesitate to use me as a reference; I'll tell them what a horn that is. And if you looking out for refs for this horn on your web-page; it would be an honour to be the first one.

From: Richard King mailto: richardking1970@supanet.com
Sent: 26 October 2004 12:15
Subject: Re: Otto Link Mouthpieces
Hello to everyone at saxophones.co.uk, I would just like to say a big thank you for your quick and excellent delivery of my 2 sets of Otto Link 5 Ebonite Mouthpiece with ligature, reeds and Mouthpiece patches. These sets are great and I have just realized how much my playing the saxophone has just taken a great leap forward compared to the original mouthpiece which was provided with the sax when I bought it. This set up should be standard with all saxophones when bought. I would recommend it to all beginners who think that there playing is not progressing. This little package will put so much more confidence in their playing and get instant results. Once again, thank you so much for your service. I will be back for more. Best regards Richard King

From: Neil Clayton mailto: neil@cloudnine.net.nz
Sent: 25 October 2004 13:22
Subject: My weekend visit
Dear Phil (actually, all of you!), I'd like to thank you for the opportunity to visit your shop this weekend. I came away quite stunned!  While it is great having the freedom to try whatever saxes I wanted, the most impressive thing is the friendly service and advice.  It makes a welcome change from the norm that exists in London! I look forward to visiting again sometime (and who knows, maybe after a few visits, I'll walk out with a new sax!). Thanks again, Neil Clayton
 

From: Yusuf Carr-Rickwood mailto: malsi105@yahoo.co.uk
Sent: 21 October 2004 17:37
Subject: Thank you
Dear people at Saxophones.co.uk, It is not often that I get the chance to praise someone for offering an excellent service. Three months ago I hired a Trevor James tenor sax pack from you which I have since decided to purchase.
In the mean time I have also ordered other items from you, most recently the Eddie Daniels Rovner ligature. I would like to thank you very much for the extremely prompt and reliable service you have maintained. The speed of your responses has been extremely impressive. Your web site is also very impressive. Easy to use with much useful information. I look forward to making further purchases for all my sax requirements from you in the future. Once again a big well done. Regards Yusuf Zaid Carr-Rickwood
 
From: philip.poulter@intecbilling.com
Sent: 23 September 2004 09:02
Subject: RE: Bit of help (Trevor James Classic Tenor Sax)
Just a short note of thanks. The sax is excellent and everything I need. The tone is much better that the old one I had and I can get down to bottom B flat with control and softness I could never do that on the old one.
Thanks for all your help Best Regards Phil

From: Bryan WAKER [bryan@waker979.freeserve.co.uk]

Sent: 07 September 2004 10:53

Subject: Yanagisawa Metal mouthpiece and Trevor James Classic Silver Tenor Sax

Hi Phill, Just a quick note to thank you for your time and patience when I came in last Friday for a new mouthpiece for my soprano. I am delighted with all that I bought and although it is a 6 hour round trip when it is time to upgrade my soprano or tenor I will be coming to you. Once again thanks for the great service. Regards Bryan Waker.

From: adetokunboojo@hotmail.com
Sent: 24 August 2004
Subject: A big thank-you for my saxophone.
I would just like to say a big thank you and well done for my new Silver plated Trevor James Classic Tenor saxophone, which I received two days ago, and haven't been able to tear myself away from.  I would be happy for you to use this mail as a reference for three things - Firstly the quality of the service I received when making my enquiries on the telephone was exceptional. All my questions were answered fully and honestly, without any attempts at trying to push me in a particular direction. I particularly appreciated being given useful information that I wouldn't have known to ask, which ultimately helped me make up my mind.  Secondly, the speed of the service has to be seen to be believed. My order was processed on Monday, the saxophone arrived first thing tuesday morning. Speedy.  Thirdly, the saxophone itself. It is absolutely beautiful and sounds really nice. I opened the case and there it was looking SO good. I normally play the alto sax, and this is my first tenor. It is a wonderful instrument, full sounding, clear and highly responsive. For anyone who is looking for a good starting point on the tenor saxophone or a doubling instrument (as I am using it) at a reasonable price, I would highly recommend the Trevor James  Silver Plated Classic.  Once again, cheers, A Ojo
 

From: Hingley, Simon [mailto:simon.hingley@pera.com]
Sent: 19 August 2004 09:09
Subject: Dave Guardala Superking mouthpiece

Just to say thanks for the inspired advice yesterday! I know I came in wanting an ebonite mouthpiece, but the Guardala just felt right straight away. The lighter reed makes a big difference as well. I had a good blow at rehearsal last night, and it was brilliant. Thanks again, Simon Hingley

From: saxman1 [keithgregory@saxman1.demon.co.uk]
Sent: 17 August 2004 18:49
Subject: Yanagisawa T9937 Solid Silver Tenor Sax
Thanks Guys, Many thanks for your help and patience today.  My new Yanagisawa T9937 is magnificent. The 300 mile round trip was worth it!  More people should call in to see you and try out the instruments.  As always your service is excellent. Keith Gregory, Director, Phoney Management Ltd 01329-667442, 07802-835074, www.phoneymanagement.co.uk

From:  Steve Bland [sgb.gmb@btopenworld.com]
Sent: 26 July 2004 13:27
Subject: Yamaha ST5 + mic
I just wanted to say a big thank you for all the really helpful advice you gave when I enquired about information on amps & mics for saxophones. The advice you gave was spot on. As a result I purchased a Laney CP12 P.A. amp with 12" speaker from a local store in Birmingham and then bought the Yamaha ST5 with mic from yourselves. The whole set up is great and I love the sound effects from the ST5.  All in all an extremely happy customer. Be sure that I will recommend your business to all that ask!  My Best Regards to you all,  Steve Bland

From: Alison Metheringham

Sent: 08 July 2004 09:24

Subject: Thank you

I've just received an order I only placed yesterday afternoon. I'm very impressed - thank you! Alison Metheringham

 

From: Steve Johnson" sjjohnson70@hotmail.com
Subject: RE: Mouthpiece question (Otto Link Ebonite Tenor)
Date: Wed, 16 Jun 2004 10:12:04 +0100

Hi, I never write to companies to applaud them - if I've paid for something I expect it to do what it says on the tin - but I have to say your recommendation was spot on!  I phoned an order in at 13:20 yesterday and the mouthpiece arrived at 07:20 this morning!  I've just given it a good workout - first impression was good, even better when I put the lig on the right way round (duh), and when I put my Rovner Dark lig on, it just took off. Sounds great, intonation superb, easy to play in all registers and hardly any fatigue. Really flatters the sax and my playing - so much closer to the sound in my head that I am kicking myself for not changing before.  The best £85 I've spent in ages! So, thanks a million! Very best regards, Steve

From: Akif Mirza AMirza@SIMPLY.CO.UK
Sent: 11 June 2004 10:16
Subject: RE: Beginners Tenor Sax needed
Hi Guys, received my Sax this morning, great service, your recommendations are well deserved, thanks for all the good advice and speedy delivery. regards, Akif Mirza

From: Klaus Troster [mailto:email@hiklaus.com]
Sent: 06 June 2004 18:10
Subject: SX90R - this year's shopping spree
Hi there, My sax arrived safe and sound here in Guernsey punctually on Thursday. What a horn that is!! Fantastic!! Everything else was just fine, too. The Meyer mouthpieces work wonderfully on both my horns and the ligature really sorted my tone out. Never thought what impact such a little piece of equipment has. The Rovner Eddie Daniels is most definitely recommended. Although my journey to your shop involves flying and an hour driving (which is like an eternity when you come from Guernsey) it is worth the effort. Not only is East Sussex beautiful, your shop is HEAVEN!! Thanks for enduring my painful three-hour-long playing so patiently and still offering a drink. The plan is to buy a soprano next year - so, I'll be back! ...or actually, I really did like that Reference 36, too....Keep up the good work and thank you very much again for your great service. Kind Regards, Klaus

From: Nicholas Shepherd
Sent: Tuesday, June 01, 2004 3:05 PM
Subject: New Yamaha Alto SAX
Just to let you know that the YAS62 Yamaha sax I ordered from you last Friday arrived today and is absolutely brilliant. I also can't believe the difference the new Rovner ligature has made to the sound of my trusty old Yani tenor. I'm now giving my old Jupiter alto, and your catalogue, to the son of a friend, so you may be getting some more business soon. What goes around comes around.....Nick Shepherd

From: Roy Driscoll
Sent: Thursday, April 08, 2004 2:42 PM
Subject: RE: saxophone case.

I've just received the case and ligature!....I'm really grateful for all the help you've been, and will be sure to recommend your business to all who'll listen! Have a wonderful Easter break! Kind Regards, Roi Driscol

From: SECALVER@aol.com
Sent: Saturday, March 27, 2004 10:13 AM
Subject: Over the moon customer
Thank you for all your help recently with the problem I had with my student alto saxophone. Your service and speed at dealing with this matter has been excellent. Having  spoken to Phil and Jim ,who have given me clear and honest advice. I have chosen to upgrade to a better sax. I only started sax 6 months ago ,not knowing anything about music. It's the best thing I've ever done. My student sax has given me the affordable start i needed. I ordered my new Yamaha 62 alto from you at noon on Thursday and it was delivered by 10am Friday. It's beautiful ,I was keen to play before but now i can't put it down. Even with my limited ability it sounds so smooth and fluid and the keywork is so light and responsive, what a huge improvement on my old sax. I would recommend your firm to anyone, You have really proved yourselves to be totally upfront in helping the customer make all the right choices. Once again thank you, Mr S Calver.