What our customers say..................................(all 100% genuine unsolicited letters)
These customers have all given their permission for you to e-mail them for a reference. 
Although we are UK based you will see we successfully ship worldwide.
Many thanks to all those who take time to write - we really appreciate your feedback.

 UK Customers                   USA Customers              Rest of the World
 

From: Dag Veidal
To: Help@sax.co.uk
24/12/09

thanks for incredibly fast service, you are even faster than
the Norwegian web stores with your deliveries! I have never experienced
ANY web shop delivery that fast from anywhere in the world!!!

I have visited your store in Denmark Street on several occasions, but
now I'm going to be a regular customer via the web-shop!

Thanks a lot!

Merry Christmas from Norway!

Best regards,
Dag Veidal

 

From: Nick Thompson
To: London@Saxophones
Sent: Monday, December 07, 2009 5:43 PM
Subject: Thank You
 
Mauriat PMXA-67RUL Influence & SR Tech. L85
 
Hi Adrian,
 
Just catching up with myself and wanted to drop you an email to say thanks for the great service.  I visited both you in London and the guys at Crowborough on at least four occassions before making my final decision and nothing was too much trouble for you, thanks for your patience.  My sax and mouthpiece set-up is fantastic, although I'm still getting used to it as it plays better than I do ! 
 
Thanks also to Jules and the finance team for setting up my Take It Away finance so quickly.
 
No doubt see you again next time I'm in London.
 
Regards, Nick

 

 Dear Jim, Jules and Phill,

Our order arrived yesterday and we are absolutely thrilled, thank you so much.  Your professionalism and kind advice made the purchase an absolute pleasure.  My Runyon Quantum Metal is a real bad boy!  It is the naughtiest mouthpiece I have ever heard.  Mind you I have really cranked it up by leaving the spoiler in, put on a Hahn synthetic reed and bound it all together by a Rovner ‘Versa’ ligature.  Wow! Such power and easy blowing, and the top end really screams.  It is like having a ‘Big Bertha’ in your golf bag, ready to bring out and blow the competition (over indulgent guitarists) away.

As for the Audio Technica wireless mic systems, we haven’t had a chance to try them out yet.  But with our new Band’s first concert on Friday, the systems came with enough time to get them set up properly before we perform.  Should be a real blast.....Bar Walking....., anyone?  Anyone?  Yes...I think so!

Cheers again guys and look out for my order of a PMT-66RUL in the not so distant future.

Keep up the great work.

All the very best,

Alan

 

From: TracyTJF77@
Sent: Wednesday, October 21, 2009 2:40 PM
Subject: Excellent service

 
Dear all,
 
Just a quick note so say a very big Thank you, for all the help your team gave us last Saturday in choosing a saxophone. how patient you all are! especially as we were last out of the shop.
 
We initially came in to buy a soprano but after listening to you advice chose a tenor. We were also very impressed by the speediness in which you turned the order around and got the delivery sent to essex music services the same day. An excellent service all round and we shall definately be visiting you again in the future and recommending your services.
 
By the way Eliza is chuffed to bits with the sax and has her first lesson on Friday with Geoffrey Wilson.
 
Thank you again,
 
Tracy, Ian and Eliza French

 

----- Original Message -----
From: Andrew Scrimshaw
Sent: Tuesday, October 20, 2009 1:18 PM
Subject: Thanks

Hi Guys,

ID like to say a big thanks to the guys in your London store, I bought my first Saxaphone on December 23rd 2009 and have since gone back for 2 more. After just 10 months of playing I had my first Open Mic Gig with a band.

Attached are 2 photos.

19th October 2010. The Maybury in North London

Thanks again for your great service and support.

Andy

From: allenworcester@
To: <help@sax.co.uk>
Sent: Wednesday, October 14, 2009 3:40 PM
Subject: Mauriat Le Bravo Tenor Sax


Dear Bill

Thank you for preparing my horn which arrived this-morning at 8.00
am!

The instrument plays like a dream, the quality just oozes out of
the
horn both in terms of sound and appearance.
The "Take it Away" scheme is brilliant - how else could I have
obtained a horn of such class, and the speed at which the whole
process
was accomplished was amazing.

Once again, many thanks to you and all your colleagues at the Sax
company!

Best wishes

Allen Worcester
 

 

From: Tilka Lavrič
To: help
Sent: Tuesday, October 06, 2009 7:09 PM
Subject: Re: Order Number: ML126010033587

 
Dear Jules,
 
I am writing to express my gratitude for your suggestion concerning Silver Selmer I got two weeks ago. I felt a bit sceptic after seeing the tag "made in Thailand"
But my daughter was today thrilled by this wonderful present. She is absolutely happy although she already has a Yamaha alto sax.
Sooner or later I will buy from you a tenor sax. You re a trustworthy person and I hope you have a lot of grateful customers like myself.
 
My daughter will get a tenor sax as a  graduation gift from your hands I hope.
 
Many, many thanks again  and good luck in life!
 
Tilka

----- Original Message ----- From: Richard Godley
 To: <help@sax.co.uk>
 Sent: Tuesday, September 29, 2009 2:35 PM
Subject: Attn: Managing Director, Sax.co.uk


Dear Sir,

I felt the need to thank you and the staff at the Crowbrough store for their outstanding service and hospitality that my son Josh  and I received when we came down at the weekend to buy him a Tenor.  Nothing seemed to be too much trouble, they were helpful,  informative and most of all made it fun,  a day to remember for both Josh and me.

We have received the Sax today, when he gets home from school there  will be one happy little boy.

Again Many many thanks for making it a painless experience, I will be recommending you to the head of music at the school.

Your faithfull

Rick A W Godley.

 

From: Catherine Hardy
To: help@sax.co.uk
Sent: Thursday, September 17, 2009 9:02 PM
Subject: Thank you :)

 
Hi guys,
 
Just wanted to say thanks so much for all your help in choosing my new tenor (I got the beautiful Trevor James frosted silver one about a month ago) as well as mouthpiece, reeds, case, etc! The tenor is so gorgeous- it's literally been turning heads at gigs and so many people have said they've never seen such a beautiful sax before, and more importantly the sound it makes is fantastic too, just what I was looking for! I'm very very pleased with it, and just wanted to say a big thanks to all the staff for being so friendly and helpful as I spent hours going through tons of saxes and mouthpieces!!
 I was so impressed with the range of saxes and accessories you stock and after 6 years of browsing your website it was well worth the pilgrimage to the Crowborough store!  I live in hope that you'll open a shop in the West Country so I can make regular trips!
 
All the best,
 
Cat Hardy

----- Original Message ----- From: "alan widdrington"
To: <london@sax.co.uk>
Sent: Friday, September 04, 2009 8:05 AM
Subject: Your fantastic shop...

Hi all,

We came down from the North East of England last week, blinking from our coal mines into the dazzling light reflected from your amazing selection of saxophones! Thanks to your excellent website I'd been  able to do my homework and narrow down the choice before we arrived, otherwise I'd have still been there today. Even so, making a decision  was deliciously difficult, but superbly facilitated by yourselves.  Your service was really friendly, highly knowledgable, very sensitive  to customer needs, and which felt personal: the imperative for you was  less about just selling a sax and much more about making sure I felt I  was buying the RIGHT sax. I appreciated the unlimited amount of time  and space you allowed me to play them all and make up my mind, with no  pressure (save that of sheer choice!!) and with a constant supply of  instruments to pursue until I found what I was looking for.  You  didn't lurk, either, which can be the case in some shops and which can  put a person off, and yet you were on hand for tips, advice,  suggestions and .....more saxes to choose from! We had a great  afternoon, and took home a FABULOUS Yanagisawa T902, which is  absolutely spot on: the exact sound I was seeking. Thank you so much  for everything.

They were very impressed when we got back down the pit: had me playing  all their favourite Coal Porter numbers....
 
Alan Widdrington


 

From: Chris Cornish
To: help@sax.co.uk
Sent: Thursday, August 20, 2009 12:40 PM
Subject: RE: Order Number: MJ23AH10033278

 
Dear Sax.co.uk,
About 2 months ago I purchased a P.Mauriat PMXA-67RUL from your London store.
At the time I was asked to let you know how I got on generally.
 
Firstly let me say that the service and shopping experience was a pleasure. Having worked in a high end retail outlet and sales myself I appreciated the time and advice that I was given (and the coffee).
 
Having played the saxophone for 17 years this was an exciting shopping trip for me, investing in a proffessional standard horn after running my Yamaha YAS-25 into the ground.  As a student the correct investment was vital as I will be playing this horn for a long time and it marks my development into more than just a keen amateur/semi pro musician.
 
I was given the opportunity to play all the high end saxophones in the store on a number of occasions and make an informed choice.
 
As for the P.Mauriat:
It's a beast. As a funk/blues and jazz player I wanted a full vintage sound. My budget wouldn't stretch to a Selmer Mk VI in good condition and the 67RUL was the closet equivalent I played (but with none of the footfalls of an old horn).  The new Yamaha's and Yanagisawa's were predictably well made and had very fast actions but felt characterless compared to the Mauriat.  The new Selemer's at a grand more were predictably superb but I couldn't justify the cost difference given how much the Mauriat offered.
 
Of course the choice of a horn is very personal and your set up will alter the sound considerabley (I play a Meyer 6* New York with the Vandoren File cut Java's) but having played the sax now for a couple of months it still amazes me every time I pick it up.  I have gone up in reed strength and still find it like a wild animal that needs taming, this is common in guitars but not saxophones in my experience, it just keeps giving.  Between it's appearance (the un-lacquered finish is just beautiful and gives it that vintage look) and deep resonant sound I have found a sax to take me to the next level (and with a lot of work hopefully beyond).
 
Thank you for making the experience a pleasure. I will be recommending Sax.co.uk and the P.Mauriat to all the horn players I know.
Regards
 
Chris Cornis
 

From: Wayne Holden

Sent: Saturday, August 15, 2009 11:11 AM

Subject: SELMER LIBERTY

Good morning. I recently bought a Selmer Liberty form you in the bronze finish, and I have to say what a fantastic sax this is. Great look, but even better sound. The sound is quite dark & rounded. The action of this sax is also fairly quick too. I am playing it with a Runyon 7 plastic mouthpiece with a La Voz medium reed and it has quite a buzz to it. The sax performs very well through out the register from top to bottom. I also have a Mauriat PMXT66R tenor & I only bought the Selmer Liberty alto as a second low cost instrument to mess about with. The problem is, im that impressed I can’t put it down & I prefer playing it to my tenor. I would recommend this sax at this fantastic price to anyone who’s looking to learn the sax, or up grade to a better instrument.

Thank to you all

Wayne Holden.

From: "Martin Fennell"
To: "'help'" <jules@sax.co.uk>
Sent: Monday, August 10, 2009 6:40 PM
Subject: RE: PMXT-66R

Jules, I recently spent over 3 hours in your store choosing, with your help, mpcs for both my Alto and Tenor saxophones. I'm very pleased with both purchases - V16 ebonite for my Yamaha Alto, and Berg Larsen grained ebonite for my 66R. Many thanks for your help (and patience), and what a joy it was to visit your store. I'll be back on my return visit to the UK next summer! I also took the opportunity to visit your excellent Denmark St shop when I
was in London.

Best wishes,
Martin Fennell

From: mhorner@
I ordered a Yamaha-275SE for my daughter over the weekend and was amazed to find it delivered on a Tuesday am delivery. I am extremely pleased with the product and the service given by yourselves, I decided to buy from you not only because of the competitive pricing offered but also because of good feedback I had read on various forums and websites. I wouldn't hesitate to use you again and I was also impressed by the beginners DVD I purchased. Having never used a Saxophone before by the end of evening last night my daughter was producing basic tunes all by following the tuition on the DVD. best regards Malcolm Horner

From: Mary Seaton Sutherland
Sent: Monday, February 09, 2009 11:49 PM
Subject: P.Mauriat
Hello/Bon Jour!
I bought a new P Mauriat sax a few months ago and I just want to let you know that I think it is wonderful! Not only the sax itself which makes a lovely sound and is very comfortable to play, but the case and all the details are so well thought out and executed. My congratulations and thanks to you all. It was a big decision for me and I have absolutely no regrets. Best wishes Mary Sutherland South London Jazz Orchestra www.sljo.org.uk


 
From: Andrew Kerensky
To: help@sax.co.uk
Sent: Sunday, August 17, 2008 8:00 PM
Subject: My new saxophone
Hi sax.co.uk, just a quick note to say the sax was ordered Thursday and arrived as promised on Friday just in time for my saxophone quartet's performance one the weekend (see enclosed photos). I must say the Yanagisawa curved soprano 991 plays lovely, the key work is fast and the intonation is spot on, having a  jazz saxophone performance diploma I'm fussy when it comes to saxes and this one has exceeded my expectations. Thanks again! Best wishes, Andrew Kerensky FRSA, DipLCM. www.mjbo.co.uk
 
From: Robin King
Sent: Wednesday, April 09, 2008 4:50 PM
Subject: Re: Mauriat 66R gold plated tenor sax.
Wow! This is a different experience from my Mk6. The sound is huge and at last I can play the bell notes without special contortions of the embouchure. Very exciting. I keep trying to put it down for a minute ........ looking for the "cry" .......... it's in there, I've heard it. 40 years on the same horn makes this quite a new and delightful thing. First impressions: excellent, and getting better as we get to know each other. Many thanks to you all, all the way back to the factory - and the guys out east who bothered to find out how to produce this miraculous horn! Regards, Robin (Jersy)

From: Ian Elmer
Sent: Tuesday, March 11, 2008 11:45 PM
Subject: A992
Just a quick note to thank you for the excellent service I received when visiting your shop recently and especially to Jim for his patience and understanding. I am absolutely delighted with my new Yani 992 Alto and the Meyer piece. I never knew a sax could be this fantastic! Kind regards, Ian Elmer
 

From: mosesy2k24@aol.com
Sent: Tuesday, February 26, 2008 5:37 PM
Subject: P. Mauriat 67R
Wow...First, this is  by far the most beautiful sax I saw - abalone keys, vintage lacquer and beautiful hand engravings make this sax something to be respected before a note has been played And each note just...plays! There's so much warmth in the tone and so much character - this sax will suit all styles and all types of players. I tried Selmers, Yanagisawas, Yamaha Customs and even some Rampone Cazzari's but the 67R outdid them all! Fantastic service guys - I was expecting a few days till delivery cos I know how hard you work but it was in my hands just over a day later than I ordered it! Thanks so much for a great day trying saxes and amazingly fast delivery :D Hands down the greatest instrument sellers! Sax.co.uk - it really is the Saxophone temple!  Joe Atkin-Reeves

Fom: Mike Owen
Sent: Thursday, February 21, 2008 9:31 AM
Subject: RE: Guardala order
I received the Guardala King mpc yesterday. Easily the best alto piece I have ever blown. I didn’t need the ‘chops adapt’ period either, it was just straight in there. The dynamic range is great. It is really effective at a ‘fat n’ funky’ Maceo Parker type sound. The attack is like a slap in the face, really crisp and powerful. Thanks, Mike Owen
 

From: Colin Gavigan
Sent: Thursday, September 20, 2007 2:30 PM
Just a quick, slightly belated email to say I got my Berg grained ebonite and am really pleased with it's performance. It's matches up great with my beautiful 1936 conn M10. It's amazing the the difference doing a gig with a set up you feels so confident in can make to your playing and enjoyment. I have to say Jules did suggested a Berg ebonite to me last year, but You know what it's like, we have to take our own route to get to the same out come. Your advice Jim, regarding both the Lawton and the Berg has been invaluable, and the service from Saxophones.co.uk has as usual been first rate, always a friendly voice and good advice who ever answers the phone. Keep up the good work boy's and girl's. Thanks. Colin Gavigan. Glasgow
 
From: Lee, Simon
Sent: Wednesday, December 12, 2007 4:09 PM
Subject: A Big thank you - TJJ Rev II Tenor & Audio Technica ATM350CW Mic 
I would just like to say thank you for delivering my TJJ Rev II Tenor so quickly last September, I decided last minute to treat myself for my birthday, and low and behold it arrived the next day (on my Birthday) I could not have been happier J I hadn’t played for a while and when the tone of the Sax went muffled I called for advice, the chap I spoke to was most helpful, and as it turned out it was that my embouchure had strengthened quicker than I had anticipated and I needed a stronger reed. I then ordered an Audio Technica ATM350CW Mic with ATW701 UHF Diversity Wireless system last week, again, your service could not have been better. It arrived the next day and the guys I play with were astounded by the improvement in sound, previously I had been using a vocal mic pointed downwards. I will certainly be using and  recommending (I have already) Sax.uk. Looking forward to doing business with you again, it’s not often you can say that these days. Thank you again, Simon (Wheezy) Lee
 
From: Philip Poulter
Sent: Thursday, December 06, 2007 2:54 PM
Subject: Thank You,  P Mauriat PMXT 66R
Hi Guys, I'd just like to express my gratitude for all the help you have given me over the last few months with your recommendations and expert opinion on the Tenor Saxophones I was thinking of upgrading to from my TJ "The Horn" Revolution II. I have fairly deluged you with emails about virtually all the makes and models you carry and have found your responses both prompt and full of excellent advice. I finally visited you today and was really impressed with the service and the fact that you gave me all the models from my wish list to try and let me practice with them at my own speed. For the sound I wanted there was only one winner which was the P Mauriat PMXT 66R which matched exactly the reviews you carry on your web site. So a big thanks to you all and I wouldn't hesitate to recommend your services to anyone who is really serious about Saxophones. Please feel free to use this on your web site if you would like to. Best Regards, Phil Poulter

From: sharonmai@
Sent: Monday, November 19, 2007 11:20 AM
Subject: Yanagisawa bronze 992
I just wanted to say a big thank you for all your help and advice.  I received my lovely 992 last week and I absolutely love it.  Unfortunately, it hasn't turned me into the saxophone maestro I wish to be but I think it has improved my playing due to a number of improvements (not least being the better positioning of certain keys) and the tone is certainly much better. My tutor agrees and was very envious of it after I let him have a go. Many thanks, Sharon Skipper
 

From: Chris Appleyard
Sent: Monday, October 22, 2007 4:16 PM
Subject: Thank you (Yanagisawa metal mouthpiece)
On Friday afternoon I spoke to Phil about mouthpieces. In short I was having major difficulties with a Dave Guardala Superking which I bought without taking any advice. Phil spent some time talking through my playing and needs before making a recommendation. I followed his advice and made an order.  The metal Yanagisawa mouthpiece was delivered the following morning and I have had a fine time this weekend. What a remarkable difference.  Please thank Phil for his time and expertise. I should have spoken to him before I made the initial purchase. Once again the Saxophone.co.uk experience has been a positive one. Regards, Chris Appleyard
 
From: Roger Tempest
Sent: Monday, October 15, 2007 3:21 PM
Subject: Runyon mouthpiece
Hi there, I received my Runyon Quantum metal mouthpiece on Thursday, the day after ordering.  As I bought it mainly to make plenty of volume with a Bollywood band, I was delighted to find it can also make beautiful sounds and is in fact a fantastically versatile mouthpiece!  I think we will form a lasting relationship!  Many thanks for the quick delivery and and excellent product. Yours Roger Tempest.
 
From: Tony Waye
Sent: Monday, October 15, 2007 11:18 AM
Subject: Thanks again. (Meyer mouthpiece)
Once again you guys excelled yourselves. Having received good advice and excellent service in purchasing my first sax earlier this year I took my Tutor’s advice and decided to buy a new mouthpiece. I have been wanting to try them out but most shops won’t allow it because of ‘hygiene’. Sax.co.uk said it was no problem at all. So I travelled from Gloucestershire to Crowborough and arrived 10 minutes before closing. Unlike other places this was not a problem and the store remained open for over 30 minutes more whilst I tried the products and made my decision. Nice to see that customer service still exists in this country and next time I will arrive early so I can browse and enjoy the store (and definitely spend a whole load more). Many thanks to your staff and (on this occasion Jim). Nothing is ever too much trouble and I appreciate all your patience and help. Please feel free to quote from this as part of your testimonials. You guys deserve it. Tony (novice Saxophonist…but getting there).
 
From: Colin Gavigan
Sent: Thursday, September 20, 2007 3:30 PM
Re: Berg Larsen grained ebonite mouthpiece

Just a quick, slightly belated email to say I got my Berg grained ebonite and am really pleased with it's performance. It's matches up great with my beautiful 1936 Conn M10. It's amazing the the difference doing a gig with a set up you feel so confident in can make to your playing and enjoyment. I have to say Jules did suggested a Berg ebonite to me last year, but You know what it's like, we have to take our own route to get to the same out come. Your advice Jim, regarding both the Lawton and the Berg has been invaluable, and the service from Saxophones.co.uk has as usual been first rate, always a friendly voice and good advice who ever answers the phone. Keep up the good work boy's and girl's. Thanks, Colin Gavigan. Glasgow

From: "Paul Denniss" <Paul.Denniss@swansea-tr.wales.nhs.uk>
Sent: Wednesday, August 15, 2007 1:01 AM
Subject: Selmer Baritone
Hello, I ordered a Black Selmer Baritone sax from you on 13th Aug. I would just like to say how impressed I am with the help and service that I received from you. The advice you gave me over the phone was really helpful and not in the least pushy. When I had chosen the sax you even deducted the price of the mouthpiece as I didn't need one and found me a cheaper (but just as sturdy) case for the instrument. It would have been just as easy for you to have charged me top whack for everything, I really appreciate it. The sax itself looks fabulous and the difference it has made to my playing is unbelievable. Although it is undoubtedly the most expensive item I will ever buy (that hasn't got wheels or a front door) I believe that it is worth every penny. Once again thank you very much and I look forward to spending more money with you. Paul Denniss

From: Andrew Aspital
Sent: Friday, August 10, 2007 10:48 PM
Subject: Thank you - Dukoff mouthpiece
Dear all at sax.co.uk, I would like to thank you all very much for being so cooperative and friendly when I came to try some mouthpieces today. I must have gone through 10 and as always, you were all (especially Jim and Phill) very helpful. I couldn’t wait to buy the mouthpiece I chose so I ordered it tonight! Thank you again and keep the good work up, Jonathan Aspital

From: "zac Clark" dothehoola@hotmail.co.uk
Subject: Re: P.Mauriat Black Pearl Alto Sax with Silver Keys
Thank you! I have just got my new saxophone and I am extremely pleased with it, it looks really amazing and plays just as well. I am very pleased with your service and all the help you have given me. Thank you once again - next time I save enough money for another saxophone I will certainly come back to you. Zac Clark
 

From: Max Khanna
Sent: Tuesday, July 31, 2007 2:03 PM
Subject: Thanks for my order
Phoned to order some reeds from you at 1pm yesterday, received them this morning, squishy envelope and postage charged at cost (if that!)... hugely impressed at your efficiency so just wanted to say a big thank you! I'll most certainly be using you again! Max

From: martin.smithuk@tiscali.co.uk
Sent: Wednesday, August 01, 2007 11:55 AM
Subject: Thanks! Jodyjazz ESP mpc
Hi, I'm just writing to thank you for your great service.  I ordered a Jodyjazz ESP mpc (alto - size 7) on Monday morning and I had it by Tuesday lunchtime! The mouthpiece in question is phenomenal - love it!  Thanks once again, Martin. 
PS By the way, the reviews of the mouthpieces on your site were really helpful!
 

From: Ian Davies
Sent: Friday, July 27, 2007 8:29 PM
Subject: Thank You
Order No: ID68RW10020146
 I just wanted to say thanks for such a prompt delivery of the Trevor James Classic horn I purchased from you this week.  It arrived today and I'm absolutely over the moon with it - it's fantastic. I was really impressed with the speed of delivery of your service & so a big thank you for getting it to me so quickly. Cheers Ian Davies
 
I started renting Trevor James Classic Sax-Pack from you in November 2005 which I later purchased.  I had never played a musical instrument before and couldn't read music.  A friend has helped me learn to not only play the Sax but also to read music and on July 7th at the age of 31 I sat and passed the ABRSM Grade 3 Alto Saxophone exam.  If it hadn't been for the excellent service you provide with your Sax-Packs I probably would never have even tried to learn the Saxophone.  Thank you for making it so easy for me to start as I have had many hours of enjoyment playing my Saxophone and the sense of achievement in passing my first ever music exam (with a Distinction - 137 out of 150). Adrian Huw Isaac. Briton Ferry, South Wales
 
From: Mark
Sent: Tuesday, July 03, 2007 4:39 PM
Subject: Receipt of New Black Sakkusu
Thanks so much for the effortless processing of my HP agreement, I have received my new Black Sakkusu Alto and it is absolutely fantastic. I will most definitely be coming to you guys to upgrade my alto. This one plays like a pro model and looks the business…would highly recommend to any new/intermediate player. Many thanks again. Mark Gale

Thank you for allowing us to try nine different alto saxes before deciding on the Yamaha Custom YAS 875ES, it was great to have plenty of time to decide on the right classical sax, and to be among people who eat drink and sleep saxophones. Will has hardly put it down in 6 days, the advice and support we had was invaluable, would urge anyone looking for a new instrument to make the pilgrimage to Crowborough! Peter and Will Upton

From: "Andrew Aspital" aspital@tiscali.co.uk
Sent: Friday, June 08, 2007 8:58 PM
Subject: Trevor James Signature Custom
Dear all at sax.co.uk, Thank you very much for sending me my TJ Sig. Custom Alto, it's absolutely fantastic and exactly if not better than I expected. It all arrived safely and very quickly at my school in less than 24hrs. Thank you again for all your help and feel free to use this on your testimonials page. Regards, Jonathan Aspital

From: Alex Kavanagh
Sent: Wednesday, May 02, 2007 11:52 AM
Subject: Re: Lawton Mouthpieces
thanks for taking the time to talk with me the other day/night and for guiding me towards the Lawton Bari 7*B mouthpiece in bronze. I would also like to advise you the the mouthpiece arrived yesterday, (Tuesday), with it and the packaging in perfect condition. As for the mouthpiece itself; wow, I'm wrapt. There are a number of superlatives I could use here, but to say I am highly delighted is an understatement. As an endorsement for Lawton, I play alto, tenor and bari; and now use Lawton pieces on all saxes. 6* on alto, 6*B on tenor, (had it for 20 years) and now 7*B on Bari. Once again, thank you. Regards, Alex Kavanagh
 
From: Steve
Sent: Wednesday, March 28, 2007 8:39 PM
Subject: TJ Classic
Hi, I  hired a TJ Classic from you last year, but at the time was unable to carry on with the hire or to buy. However, last week after saving very hard for nearly a year I bought my very own  TJ Classic Tenor which arrived yesterday afternoon. I am so delighted with my new Sax and can't put it down, my lips are killing me!  Playing it like Iv'e never been away from it. Thank you so much for your help and making buying a Sax so affordable.  Best Wishes Steve Clarke. 
 
From: Dougie Bryce
Sent: Wednesday, March 21, 2007 8:51 AM
Subject: Jody Jazz DV Alto
Well, if you guys were looking to impress, you've done it again. As you know, I was a little worried in case this mpc was too much for my level but it is exactly what I wanted and exactly as you described it. I got a fantastic tone "right out of the box". It was real easy to go right down to low B flat and the few Altissimo notes I've tried popped right out. I put a Vandoren jaZZ 2.0 reed on first off to try it and had to push that a bit more over the tip than I would usually (not excessively) and will now spend a bit of time trying other reeds/strengths. So, thanks again. With this and the new Vandoren metal T75 I just bought for my tenor from you, I feel like I'm well and truly "sorted". Cheers Dougie
 
From: Mike Elliott
Sent: Thursday, February 08, 2007 9:53 PM
Subject: YANI 901 Service
 Just a word of sincere thanks for the most incredible service you have given me. To have posted my sax on a Friday, had it checked and tweaked and back to me to play on the following Tuesday is unbelievable (but true) particularly since I live in North Northumberland!  I have traded with many companies throughout the years in many different trades but never one like yours for personal and speed of service. All your staff deserve to be congratulated for looking after your customers so well. No matter where you live, Sax.co.uk is the place to go if you want a sax and everything that goes with it. Kindest regards Mike 
 
From: Belle Designs
Sent: Thursday, February 01, 2007 4:15 PM
Subject: Mauriat 66R - what a corker!
What does every woman want? Something with guts and gusto. This sax is an absolute beauty! BETTER THAN DIAMONDS !!! Thanks to all at Sax.co.uk  for your excellent service and knowledge/advise. Picked up my Tenor at the weekend,  and it has sound qualities like no other sax. A happy Gall! Belle Walker
 
From: Gareth Hutchinson
Sent: Saturday, January 27, 2007 1:45 PM
Subject: Runyon Quantum Mouthpiece
I received my new Runyon Quantum mouthpiece today.  Darn,  you guys are good!  I've just one thing to say about it......WOW! I'm well chuffed with it.  I don't know why I'd been messing about with the one that came with my sax for the past year now.    It's very comfortable to play and I can get much higher notes and they sound stronger.   It gives a lovely bright loud sound and I love the edge that the spoiler gives.  It's just what I was after  and I can't wait to take it to band practice on Thursday and give the guitarists something to worry about.  Har de har har! Thanks very much.  I'm sure I'll be shopping with you again soon. Rachel
 
From: Tony Waye
Sent: Friday, January 26, 2007 4:04 PM
Subject: What Service!
What can I say? Having for years wanted to play the saxophone I finally bit the bullet and bought a saxophone. As price was an issue I wanted the best deal and Sax.co.uk seem to offer the best packaged deal, but at what price I thought? All I can say is you may be lower in price but not your service.I ordered the package at 2:00 p.m. Was informed by UPS at 3:00 p.m. the order was with them. By midday the following day I had my saxophone and all the extras I’d ordered. I only wish my first few efforts at playing had been as successful. Thank you Sax.co.uk for a lower price but with no compromise on the service. Well done. Keep up the standard and I’ll continue to shop with you. Tony Waye

From: Ken Tyler
Sent: 24 January 2007 16:07
Subject: Mauriat Saxello and new crook for alto
Just a quick note to say a big thank you again for your brilliant service. The new crook for my Mauriat alto makes such a different - a nice edge, more projection and it seems faster somehow - don't know how that works but there you go. Pretty amazing as it looks just like the old one from the outside! My Meyer G mouthpiece is phenomenal on it. Mauriats seem to like Meyer mouthpieces but they all sound good actually - just like on the tenor. The saxello is just amazing, it really is - I'm running out of superlatives already! No, seriously, I've had a problem with sopranos (Yanagisawa and Selmer) - two things - intonation in the upper register and that horrible nasal, oboe sound in the lower register. This does it on both counts and Iam very impressed at this price. Intonation is effortless, I have never sounded so good - and the sound is saxophone all the way - not a hint of the dreaded oboe blues! Key work is just wonderful and sits under the fingers really well - feels very comfortable - smaller somehow or maybe just more accessible. Thanks again, I am very grateful. Say a big thank you to Jules for the chat on the phone about this lovely instrument. Your service and advice are second to none. Kind regards, Ken

From: Douglas Bedworth
To: help@sax.co.uk
Sent: Thursday, January 18, 2007 4:09 PM
Subject: good service
Once again, many thanks for your prompt service, which is second to none. If only the rest of the goods and services in Britain ran as well as your business we would be back on track as we were in the 50's and 60's!!! I telephoned my order Wednesday lunchtime, you said it would be here Thursday morning, and sure enough it was. Many thanks, once again thank you  for your time and patience and excellent service. Kind regards, Mrs. Bedworth. Weymouth.
 
From: James de Havilland
Sent: Wednesday, January 17, 2007 1:26 PM
Subject: Yamaha YAS62
The Yamaha YAS 62 Alto I ordered from you on Monday arrived the following day. Many thanks for your fast service and help. My son’s music teacher did a double take when she saw the sax and was astonished by the price; she had recently bought a YAS 475 for her son for £875 and thought she cut a great deal. In our local music shop, the YAS 475 is on special offer. At £1,275. More importantly, the YAS 62 sounds just fantastic. My son has astonished me with his abilities to make the ‘horn’ sing. He is only 11, but he just plays it. His few weeks on a YAS 23, with a ‘not right for a young mouth’ metal Brancher on it,  has paid off. A 4C mouthpiece is, he says, much easier to control and less tiring. But the Brancher is greased and ready to swap when he wants to make a ‘jazzier’ sound. Indulgent parents make me sick, but I believe a good teacher and a great instrument are the best ways to get a child started. Grade 4 clarinet in the summer and, to my surprise, straight in for Grade 3 sax. If he keeps playing in 20 years time, I know he will still have a great sax in the YAS 62. So that makes it a real bargain in my book. As to the YAS 23, that is now mine and I love it. No F# key, but it will be a long time before I can play anything that needs to go that high! Thanks and best wishes, James de Havilland
From: Cmiller887
Sent: Saturday, January 06, 2007 10:26 PM
Subject: Yanagisawa T992
hi guys just to say thanks for the excellent and prompt service sax arrived next day as you said , well what can i say about the yani T992 its awesome thanks, craig.
From: Joe Gallant
Sent: Tuesday, December 12, 2006 9:15 PM
Subject: Yanagisawa A902 Alto. WOW!!
Hey I just have to thank you so much for your service. I came in on saturday, found a wonderful yanagisawa sax for me, ordered through the school on monday and there it was first thing tuesday morning!! and what a sax! The service at your warehouse was second to none, and the outstanding range of saxes amazed me!! thank you soooo much for all of your help, I will go straight to you if I need anything else sax related in the future. Brilliant! thanks!!!
From: Kevin 
Sent: Friday, December 08, 2006 1:26 PM
Subject: service
 I just thought I would drop you a line to thank you and your team for all your help recently with the hiring of a sax for my wife. The service was fantastic and already my wife Janet is enjoying learning to play. You provide everything needed to get you started and I thought it was worth saying, Thanks. Regards Kevin Shallcross, Brighton.

From: "Phil Burkett"
Sent: Tuesday, December 05, 2006 1:15 PM
Subject: Thank you.
Hello there! Just a quick line to say thanks for the advice you gave me a couple of weeks back regarding dropping from middle register D to G in the lower register. I've been practising, following your advice, and I can now manage to slur the whole sequence from D to C to D to B to C to A to D to G. It's very kind of you to offer customers assistance of this sort and it is greatly appreciated. Thanks also for digging out a green Neotech strap out for me (a very nice colour!). This is a great product! What it says on the website is absolutely true: it really does make the sax feel 50% lighter!! It also provides, for me at any rate, a much more stable platform for the instrument, which is a great help for novices such as myself. In closing, may I say that I was most impressed by the next day delivery too! You're a class outfit! Best regards.Phil Burkett

From: hammy_jr@hotmail.com
Sent: Wednesday, November 15, 2006 8:12 PM
Subject: Selmer Reference "Kookaburra" tenor sax
 Hi there, I just wanted to say thank you for the brilliant service and also the outstanding sax I received today, having only bought it yesterday I was over the moon that it arrived safe and sound and sounding fantastic. Once again you've proved that saxes.co.uk are the way to go, thanks ever  so much, regards one happy owner of the new Kookaburra Ref 54 tenor. p.s. feel free to use this email as you like on the website,  Alastair.
 

From: Antonio Ruscitto
Sent: Sunday, October 29, 2006 7:10 PM
Subject: Selmer Reference 54 limited edition alto sax
hello, I would just like to say that I am very impressed with the Selmer Reference 54 alto sax that I bought from you a few weeks ago. I received it within 2 days and playing this instrument is a dream compared to the entry level saxes. Please feel free to use this email in your testimonials section. Thanks again and I look forward to speaking to you soon. Antonio Ruscitto. 
From: Mike Elliott
Sent: Monday, October 16, 2006 2:45 PM
Subject: Yanagisawa 991
Hi, Just received my new sax. How on earth did you get it to Berwick-upon-Tweed so quickly?!?  I have tried it and it sounds fantastic and much easier to blow and play than anything else I have tried. I do buy my reeds etc from you and would love to pick them up personally and look around your showroom, but it is a bit of a drive from the most northerly town in England. Anyway, many thanks for superb service. Regards Mike.

From: roger_brent@hotmail.co.uk
Sent: Sunday, September 24, 2006 5:09 PM
Subject: Yanagisawa A9937
Just a quick email to say thanks for being so helpful. Received my A9937  from you a week or two ago. Its wonderful. And the delivery speed was amazing, ordered it on the Thursday, had it on the Friday...fantastic! You  were all so helpful when I came down to the shop to try them all out, and made buying my new sax a wonderful, easy experience. I would (and have  many a time) recommend you to anyone, who is after a new sax, or just sax bits. Thanks Again Roger Brent p.s. feel free to use this email on your website

From: Gillanbone8@aol.com
Sent: Thursday, September 21, 2006 3:32 PM
Subject: Trevor James-The Horn-Satin Black
Just received my Saxophone this morning, may I take this time to thank you so much for your excellent service. The Sax pack is marvellous for getting me started being a complete beginner, I've popped the DVD in and have already learnt to play 5 notes and I am truly hooked by the tone of the instrument. Once again thanks so much......
From: StpBartley@aol.com
Sent: Saturday, September 16, 2006 1:26 PM
Subject: Re: sax.co.uk : Order SN63AG10014265 : S Bartley
Thank you so much for your very efficient service. Our daughters sax arrived safely. We cannot express our thanks enough for all the advice we have rec'd via phone and e mail. We are absolute beginners where the Sax is concerned and we feel the team at SAx & co have certainly put us on the right track with all the information given. Thank you all so much for your time and expertise. We have already recommended your site to friends and will continue to do so.
Thank you once again. Kind Regards Wendy & Steve Bartley, especially our 9 yr Old Daughter, Abigayle  
From: Tom
Sent: Friday, September 08, 2006 5:37 PM
Subject: Delivered Saxophone Thank you
After 25 years of marriage my wife wanted to buy me a very special present, this required a very special company to supply the chosen gift in preparation for our celebrations.I decided to put my trust in Sax.co.uk and purchase a saxophone. Inevitably sometimes things go wrong that are out of the control of the supplier but never the less, I would like to offer my sincere gratitude to Sax.co.uk and all of the staff for being very professional and offering such an abundance of advice. It is very rare to find a company that is genuinely caring and passionate about the products they sell and the customer, this I have found in Sax.co.uk. Thank you all for your speedy reaction to a very difficult request and for helping my wife to make this occasion very special. Tom Shipp
(A very happy customer now, and in the future of Sax.co.uk. You have my permission to use this email as you see fit.)

 
From: Lisa Scully
Sent: Tuesday, September 05, 2006 9:06 PM
Subject: Sax Hire Scheme
Hi there. I've just renewed my hire tenure for my tenor sax, and I'm writing to say what a great idea I think it is. I thought that, having left school, I wouldn't get the chance to learn to play an instrument unless I bought one outright. I stumbled across your website quite by accident, but what a happy accident it turned out to be! I think everyone should have the opportunity to learn to play, and giving someone the gift of music is one of the most wonderful things anyone can do. I've wanted to play the sax ever since I heard Dave Brubek's Take 5 when I was about 7 years old, but sadly never got the chance in school. Thank you so much for the opportunity. I absolutely love it and intend to buy asap! Lisa Scully

From: catherinea
Sent: 31 August 2006 16:06
Subject: Someone who is very pleased indeed!!
Hi, well it arrived yesterday and its terrific. The service cannot be faulted. I also received a copy of your latest catalogue today, I wasn't aware that there was so much choice and the information inside with regard to the various accessories etc is extremely helpful. I now need to acquire some other bits and pieces from you it seems. Learning to play the saxophone is something I have dreamed about for a very long time and now I have my chance. Many, many thanks. Best regards Catherine (Allsop)

From: shell@
Sent: 18 August 2006 16:44
Subject: Yanagisawa A9932J alto sax
My sax arrived on Tuesday in perfect condition - excellent service! As for the sax itself, it's even more beautiful than I'd anticipated. Not only does it look like a work of art, it plays like one. The tone is superb and it's incredibly easy to move around the keys. My Lawton mouth piece (which I've also had for 26 years) works really well with it sound wise and I couldn't be happier. I've lusted after a top class Yanagisawa for quite a while and now I've got one it's even better than I imagined - just have to pay off the loan now (but it's worth it!!) Many thanks, Shelley O'Brien

From: Matthews Rachel
Sent: Wednesday, August 16, 2006 9:10 AM
Subject: Service
Absolutely excellent, spoke with your customer service person, (sorry forgotten her name).  politeness personified order confirmed Tuesday morning, (before 12?).  Order arrived at 8.15 this morning absolutely excellent.  Value and service what more can you ask for.  Thank you
Rachel Matthews

From: Angie
Sent: Friday, August 04, 2006 9:00 AM
Subject: yesterday's order
Just wanted to say how great your service is. I ordered two books and some reeds yesterday afternoon and guess what they came in this morning’s mail!!! How cool is that? Talk about super efficient! Now I know where to come to without leaving home! Thanks again, Angela Mettam
 

From: daveysax@blueyonder.co.uk
Sent: Saturday, August 05, 2006 9:03 AM
Subject: Francois Louis ligature
Hi, great service again,just tried my fran louis sop lig on my metal lebayle mp and it is great,nice snug fit. Thanks again for yor help, better go now my wife thinks ive bought more gear,regards david.
 
From: Jbtwalker@aol.com
Sent: Saturday, June 24, 2006 5:46 PM
Subject: Many thanks
Just a quick note to thank Phill, Chris and especially Jim for assisting me to choose my first Tenor this week!
Jim was very patient as i tried out various makes and mouthpieces! I finally settled on the TJ Horn, and i have to say i am very happy with it. The sound is superb. I am glad i upgraded to the Yamaha mouthpiece. Once again thanks for all your help and advice and I will definitely be popping in to see you all again. Kind regard Joe Tiley-Walker

From: "KNewton" knewton@openlink.org
Sent: Thursday, June 22, 2006 9:13 PM
Subject: thank you order TJ Signature Tenor Sax
I have received my new TJ Signature Tenor Sax. It is awesome, I wish I'd bought one years ago. Thank you for the speedy delivery and excellent service. Best wishes Kate Newton
 

From: james@larkpropertyservices.com
Sent: Wednesday, May 24, 2006 1:49 PM
Subject: Selmer Super Session Mouthpiece
Just a short note to say thank you for all the help and advise you gave me on the 17th when I visited the new showroom to buy a new mouthpiece for the surprise present my wife had bought for me namely, the TJ Limited Edition alto. The Selmer Super Session matched with the Rico Royal reeds has really produced the sound I wanted, rounded but with a bit of edge if pushed. Jim's selection was right on the button and saved me hours of experimentation. Also, many congratulations on the new showroom - quite fantastic and I would heartily recommend anyone with the slightest interest in the sax to visit. Friendly and helpful advise combined with that mouth watering display is a sure winner. I will be sure to visit in the not too distant future. With every good wish for the future. Regards, James

TJJ Custom Signature Alto - Solid Silver Bell, Bow & Crook with  Bronze body. Flared Bell and thick walled bell & bow section. section.
"Just wanted to say thanks for all your help. The new TJJ Custom Signature Alto Saxophone is an amazing instrument. I had a gig last week and gave it a thorough workout. It has a beautiful rich sound especially in the low register and the harder or softer I blow the more it responds. For me it's a front runner in tone and over all performance. Thanks again. A great all round service and Jim was particularly helpful with his knowledge of available saxophones and their various strengths. I wish you every success in the new premises and look forward to visiting soon. Best wishes" - Vaughan Hawthorne-Nelson. www.vaughanhawthornenelson.com

From: joejam440@tiscali.co.uk
Sent: Saturday, May 06, 2006 11:07 PM
Subject: Yanagisawa A902
Hi guys, Just like to send a message of thanks to Jules for his kind help and advice in helping me choose my new Yanagisawa A902, it was so nice to be able to visit you on Friday and try various Saxes of which the choice I made with Jules's help I'm delighted with, I wish you all the success with your new showroom which is highly impressive and will recommend to anyone who can make it to your showroom to do so, being a novice of the horn, I felt very comfortable and reassured by your service and didn't feel intimidated at all,  many thanks Ian Phillips

From: GusMcGlone@aol.com
Sent: Sunday, April 23, 2006 7:25 PM
Subject: Yamaha Custom  Alto (Silver Plated)
I would like to comment on the service I received from your store on recently purchasing my Saxophone, the Yamaha Custom  Alto (Silver Plated). The salesman I spoke to over the phone was very helpful and the order was taken very quickly. I received my sax within 24hrs of ordering in perfect condition and I would like to convey my thanks to you and your team. I will certainly recommend www.sax.co.uk to all of my friends. Yours Faithfully, Fergus McGlone

From: "chris adams" chrisadams01@hotmail.co.uk
Sent:
Monday, April 10, 2006 10:01 PM
Subject:
TJ Classic tenor sax-pack
Had the tenor sax a few weeks now and I just cant put it down, absolutely over the moon with the whole deal. Will continue to sing your praises, you really are a first class act thanks again. Chris Adams
 

From: scott garland
Sent: Saturday, March 18, 2006 8:41 AM
Subject: thanks - Yamaha YSS875 Custom Soprano silver plated
Dear Jim and everyone else at sax.co.uk. Thanks very much for my new sop...it's excellent...amazing, yamaha saxes just come out of the box and play bob berg licks! Very pleased.....! And thanks for sending so quickly! Scott
From: NEIL BONFIELD
Sent: Wednesday, March 15, 2006 11:42 AM
Subject: Trevor James ex-hire alto
I just wanted to thank you guys for my TJ Horn alto. Is it really ex-hire? It is spotless! I managed to get my first tunes out of it with surprisingly little effort, so I'm looking forward to my progress. Special thanks to Jules Lawrence who used his personal email account to contact me when your main emails were down! Cheers Neil Bonfield

From:  aspital@tiscali.co.uk
Sent: Wednesday, March 01, 2006 8:50 PM
Subject:
Elkhart soprano & alto mouthpiece
I'm sure you'll remember I came in on Saturday to look for a student soprano and an alto mouthpiece. The advice you gave was very helpful and in the end I decided the Elkhart would be best for my needs. I ordered it through my
school along with the mouthpiece and it arrived earlier today. It was all perfect and very well packed. The Runyon mouthpiece made such a huge difference and I love the spoiler! I've been playing the soprano at every opportunity and it's great. Thank you very, very much for everything, Jonathan Aspital
 

From: samuel.brown7
Sent: Friday, February 17, 2006 10:57 PM
Subject: new sax player
I want to thank you for the great advice about upgrading to a Selmer S80 C* mouthpiece and a Rovner light ligature for an alto sax. I took your advice and purchased a set . I was astounded at the difference in sound and response. I feel it was money well invested. I am greatly indebted to you for the good advice especially as I am a complete beginner on a reed instrument. I thought that all mouthpieces must be much the same but boys was I wrong. Sam

From: "Adam Stirna" adamstirna@hotmail.com
Sent:
Tuesday, February 14, 2006 10:30 AM
Subject:
saxophone
I wanted to confirm that I received your letter last Wednesday confirming the saxophone I bought off you.I also would like to add that I was very impressed with your cooperation in dealing with the issue because I know a lot of companies wouldn't help out nowadays. If I know of anyone wanting to purchase a saxophone in the future I will recommend your company, and I will also use your company when thinking of buying again. Thanks again, Adam Stirna.

From: Le Teace
Sent: Sunday, February 12, 2006 6:21 PM
Subject: Re: Yamaha Alto YAS275
Our daughter is really enjoying her new sax, it sounds much better than the one she was renting. Keep up the good work. She has several friends also learning & in need of buying Saxophones, we have of course recommended your services to their parents. Regards Gaynor (a very happy customer)
From: David Howe
Sent: Friday, February 03, 2006 12:33 PM
Subject: YTS475
Hi Guys, Just wanted to drop you a quick line to say that my Yamaha 475 tenor arrived promptly last Friday, the day after I place my order, and is everything I had hoped for!  Sorry for the delay in contacting you but I've spent all my spare time in the last week disturbing the neighbours! Amongst all the books and accessories I have bought from you, this is now the second Sax I have had from you guys, and as ever the service is second to none!!  I wouldn't consider going anywhere else for anything Sax related, and cannot recommend your company highly enough.  Keep up the good work! Best regards David Howe 
From: Charles Marks
Sent: Friday, January 27, 2006 5:59 PM
Subject: Guardala Studio Tenor MPC
Just a short note of thanks for all your advice and extremely fast and efficient service. It is a real pleasure to deal with a mail order company that treats the customer as an old friend and places customer satisfaction as a top priority. The Guardala Studio arrived first thing this morning and I couldn't wait to try it on my Yani 9932J Tenor......wow!!! just what I was looking for , the tone has it all from mellow through to just the right amount of edge for Rock , full of power and easy blowing for a open mpc. As you said no need to go for a softer reed Vandoren zz 2# with a BG metal revelation Ligature, Strong powerful low notes through to altissmo. Thanks Alan R Tinto alantinto@ntlworld.com

From: "Farquhar, Dorothea H S" <dfarqu@essex.ac.uk
Sent: Friday, January 27, 2006 12:38 PM
Subject: Yamaha YAS275
Just to let you know that everything has arrived safely. The packing was a work of art in itself and I am thrilled to bits with the contents. I have my first lesson with Tash Wilson a week on Sunday! Incidentally her husband highly recommended you and said that they got all their gear from you. As I had already placed my order with you, I was very pleased to hear that. Thanks for your advice and for your excellent service. Best wishes Dorothea
 

From: S KOCHANOWSKI
Sent: Thursday, December 29, 2005 11:34 AM
Subject: Customer Service.
Dear Saxophones, May I compliment you on your outstanding customer service. I ordered a few items yesterday and they arrived today. The lady, whom I spoke to on the telephone, was knowledgeable, helpful and friendly. I thought that I ran a slick operation when I was in business - but I could not compete with your level of service. Congratulations and the Very Best Wishes for the New Year, Stan Kochanowski.

From: mikehughes@blueyonder.co.uk
Sent: Tuesday, December 13, 2005 10:56 PM
Subject: Re: Yamaha 62
Just writing to let you know that my `62 arrived this afternoon and I've thoroughly enjoyed the few hours I've spent playing it tonight. Thank you for bringing this model to my attention - it was a very good recommendation, backed up by lots of research I did before buying. I'm also very pleased with the helpful, friendly and efficient service I got from sax.co.uk, something I will be sure to make mention of to my sax friends. Happy Christmas! Mike.
 

From jazzman1234@btinternet.com
Sent: Wednesday, December 14, 2005 3:56 PM
Subject: Jody Jazz with Yanagisawa 901
The Jody Jazz with the Yanagisawa 901 is just magic and already I am getting back to where I was in 1991 the last time I blew - the lip is taking a time to toughen up though. Thanks for all your advice and I am totally happy with your recommendations and help. Brian J Moulton

Sent: Wednesday, December 14, 2005 9:42 AM
Subject: Sax delivered, many thanks!
Hi! No help required, but I just thought that I’d drop you an email to say very many thanks for the (very) prompt delivery of my YTS275 this week, and with a further reduction on what I had thought was a very competitive price already! Excellent service! Ron Marshall
 

From: Walter Houser
Sent: Wednesday, November 23, 2005 6:29 PM
Subject: Selmer Series III Alto Saxophone (you would never have guessed)
You may remember me. I came in a month ago on a Saturday about a Selmer  alto. Well I came back today and settled for a Series 3. It is superb and I look forward to a lot of fun. I’m sorry I missed you but I was well looked after by Jim Cheek who was extremely helpful and would seem to be a damn good player himself. It was like being in Saxophone heaven and I am so glad to have found your wonderful establishment. Best wishes, Wally Houser

From: richarddavidjones@yahoo.co.uk
Sent: Friday, November 11, 2005 3:13 PM
Subject: Trevor James Signature Custom

The Saxophone arrived at about half 1, got it straight out of the box and started playing, it sounds amazing and the reeds supplied made it sound even better than using my old ones! It really looks the business, is easy to play and has a wicked full tone! My mate needs a new tenor and may look at getting one of these, he couldn't believe how great it was to play! I have recommended you guys to him! Thanks again for all the help and the speed in which the order was dealt with, after Christmas i may look at a new mouthpiece and I know where to go!

You can use my comments on your website. We had our biggest gig of the year on Saturday evening and it went well - my mate played the TJ while i played bari and it sounded so much nicer than his old one, got him hooked and then a mate came over after who was looking for a replacement for his Horn Revolution - he's tried loads of different saxes but never got on with them, he loved this one though! Ill keep plugging away at them to order one! I'm using it for a big band gig this weekend and I cant wait! Cheers, Richard

From: "Tracie Livingsq" tipsy_tracy20@hotmail.com
Sent:
Thursday, November 03, 2005 10:37 AM
Subject:
Thank you!!!! Trevor James
I came in on Saturday and bought a Trevor James. I just wanted to say thank you for all the help and advice you gave. I didn't think it would be that hard a decision to make but with so much choice and so many different sounds it proved extremely difficult! I'm really happy with the model i walked away with and so far it has given me hours of pleasure, and i have only had it for 5 days!!!!! Thanks once again, Tracy Livings

From: abmcn69@hotmail.com
Sent: Tuesday, November 01, 2005 11:59 AM
Subject: Satisfied Customer Yani T992
I wanted to thank you for your very considerate customer service, which resulted in my having a sax which suits me. The Tenor Yanagisawa in bronze with the silver crook is just right, and its sound and looks are already much admired. I heartily recommend the T992 for its light action and rich tones, and will happily recommend your company for your outstanding service and very competetive prices. Thank you again, Alice McNaughtan

From: paul garnham [mailto:paulgarn@cwgsy.net]
Sent: 19 October 2005 09:58
Subject: New Earlham Sax !!!
Hi, I would just like to say a BIG Thankyou to you all at saxophones.co.uk for all your Help and your excellent service. Living in Guernsey you expect goods to take weeks to arrive and sometimes damaged, but my sax arrived in a couple of days in Top condition. I used to play brass instruments and thought about getting back into music playing, saw your web site which is so user friendly and decided Yes thats what I want. I ordered an Alto Sax in Midnight Blue and within a few days the "Beast" arrived with a DVD for the beginner and already I am playing it. I Love it. Once again Many Thanks !!! Happy Christmas & all the Best for the New Year! Regards Paul (paulgarn@cwgsy.net) Please use this letter to pass on to any un-decided purchaser
 

From: Hudd, John
Sent: Thursday, October 13, 2005 5:15 PM
Subject: Silver plated Trevor James Classic
 
Just a quicky. First of all thanks for the excellent advice and service you guy ALWAYS give... It doesn't seem to matter how late in the day I put an order in .. BING it turns up the next day .. thank you. Likewise thanks for the advice on the Sax, I just got off of you the Silver plated Trevor James Classic ... love it, the sound the feel the look. I adore it. John
 
From: Brian Levy
Sent: Saturday, October 08, 2005 5:25 PM
Subject: Another testimonial...

My friend and I travelled down to East Sussex to your shop on Saturday 8th October, 2005. I wanted to buy either a professional alto or a tenor sax. Given your extensive range, I wanted to try out as many as possible within my price range.

When we arrived we were met by Jim Cheek. We were made to feel incredibly welcome. Jim could not do enough for us… He allowed me to try out several different models in one of the two music rooms available in the shop. Jim offered expert advice and discussed my requirements with me thoroughly. He gave me ample opportunity to make a decision… he was always available to answer queries but was not at all ‘pushy’. In the end I settled for a Custom Yamaha YAS82-Z with black lacquer. I am thrilled with this!

Sadly it is all too rare to come across good service in Britain these days. So it was a pleasure to receive absolutely first class service from www.saxophones.co.uk. I cannot recommend this company highly enough! It was an extremely long journey to East Sussex from Birmingham, where I live, but it was completely worth the effort. Rest assured that after my experience today, I would not consider going anywhere else for my sax requirements!

Many thanks and please pass on my special thanks to Jim for his kindness and superb attention. Best wishes, Dr. Brian Levy

From: "Geoff Hearn" geoffhearn@tiscali.co.uk
To: info@ramponecazzani.it
Subject: Rampone Saxello
Hi Claudio...I have just picked my saxello (from saxophones.co.uk) and may I congratulate you on a very fine piece of saxophone making....the craftmanship is superb..the sound is sublime.(deep, rich and soulful!)...and to top it all your engraving is absolutely beautiful! I have not stopped playing it since I got it ,and really look forward to playing it on my next gig! Thank you so much, keep up the good work...Many blessings ...Geoff Hearn
 

From: Paul Barker
Sent: Monday, August 08, 2005 3:20 PM
Subject: Re: Thank You
Just a quick message of thanks.. Received my Trevor James Classic sax today. As I mentioned I have been playing the clarinet for 2 years, from scratch at the age of 44 with no prior musical background. You're advice was spot on. First blow I got a note, then got a bit fed up because I couldn't blow the low notes so I left it a couple of hours.. Then got going again like a speed train. Low notes came, high notes sounded great. Within an hour I was playing most of my clarinet music. The fingering is so much easier, and no over the break. The sax looks and plays excellent. A big thanks to everyone at SAX.co.uk. Give me 150 years then look for my name in lights!!! Cheers  Paul Barker, Grimsby

From: "katherine horrex" stormthepalace@hotmail.com
Sent: Tuesday, July 26, 2005 8:59 AM
Subject: my earlham ETS335

I just wanted to thank you for the superp service you provided me when I bought my Earlham tenor sax last Nov/Dec. I desperately needed a new tenor as I was coming up to performing at a college panto and my original
tenor, which I bought second hand, turned out to be dodgy and had a habit of refusing to play more than 4 notes at crucial moments. I ordered the Earlham as it was cheap in comparison to most tenors on the market, certainly cheaper than my local music shop- despite the cheaper price I was pleased to find that the quality of the sax is outstanding and just as good as more expensive models. I just did my grade 6 on it and have had  no problems with it. The delivery of the sax was brilliant- I ordered it a week or so before the gig and thought that I'd be lucky if it arrived a week after the gig so when it arrived the day after I ordered I was very impressed. The case it came in is brilliant and a lot lighter than my old case, which is just as well because I have to lug it on and off buses and around town. This sax would suit beginners as well as professional players and it's also good for all sorts of styles from classical/grade work to wild improv. jazz solos. It's easy to play and has a great tone, I hope you keep up the fantastic service, Thanks Katherine Horrex
 

From: andy bluff
Sent: Wednesday, July 13, 2005 10:28 PM
Subject: Yani 991 purchase
Hi to all at saxophones.co.uk. My new Yani arrived, as promised, the next working day in perfect condition (very professionally packed. This is the second horn I have bought from yourselves and yet again I must thank you for your help and advice and for the first class service you provide, you are, without doubt the best and most helpful supplier of all things saxophone in the UK. The Yani 991 with the Bronze Crook really does sing, and I am looking forward to the many years of use I am sure I will get from this horn. Please do not hesitate to pass my email address to any prospective customers, I do know how worrying it can be making such an important purchase over the internet and a call to previous customers can help put peoples mind at rest. Once again thanks, I will, as invited, drop in to see you all when I am in your area one day. I remain; sir’s your very satisfied customer. Andy Bluff
P.S. You were bang on with your advice over the mouthpiece and reed setup.

From: eotheod@hotmail.com
Sent: Friday, July 08, 2005 8:53 PM
Subject:
Thanks! Yanagisawa A9937
Hello! Firstly I'd like to thank you for your brilliant service, you were very helpful last week when i visited your shop to try out a few
saxophones. I collected the Yanagisawa silver alto today from my school and it was in perfect condition. It seems even more beautiful (if that is possible) then i can recall and i could not stop playing it!  Thanks again for your help, Himali Dave.

From: Dougie Bryce
Sent: Friday, July 01, 2005 10:56 AM
Subject: Yamaha YAS62
Good morning Jim. Well you guys have done it again. I ordered the sax about 2 o'clock yesterday. Got to the office around 10 this morning and it was sitting on my desk! You cannot beat service like yours. (Not to mention great pre-sales advice, best prices.........................) Dougie
David St George
Sent: Friday, June 24, 2005 9:59 AM
Subject: Thanks for the advice and accessories
Thanks very much for your helpful advice about soprano sax mouthpieces and ligatures on the telephone yesterday afternoon. The products arrived first thing this morning, and the difference in playing with the Otto Link mouthpiece and Rovner ligature is astounding. I have been playing a Yamaha YSS 475 with the mouthpiece that came with it, and it now seems like a very different instrument. The brilliance is almost overpowering - I think I will have to learn to play a bit softer now! Regards, David
 
PS - the BG A33 pull-through works fine with the single-piece saxophone.
From: LnFrckr@aol.com
Sent: Saturday, April 23, 2005 12:09 PM
Subject: Trevor James Horn
Just thought I would drop you a line to say how absolutely delighted with the Trevor James Alto Horn I have just rented from you. I was one of the idiots who bought a cheap Chinese import from ebay, and cannot believe the difference in quality, my playing sounds so much better, the instrument is lighter and easier to handle, the keys are freer, lighter to press, and the tone is totally different.  The Chinese import I bought, (not knowing much about saxophones) may look like a saxophone, but the comparison ends there! Thank you so much for the excellent service you offer, it has made playing a beautiful instrument like the saxophone affordable for those on a budget. Many thanks, Linda Fricker.

From: Les Hipwell mailto:lesliehipwell@tiscali.co.uk
Sent: 31 March 2005 22:35
Subject: RE: Otto Link Mouthpiece
Let me say that your service is just great. Whether it is by mail, email or phone. Long may it continue. Thanks for advising me about the delivery. You may need to know that I am no expert. I bought a T James sax following it being given to me as a present after a 3 month hiring. So, although I have ordered a 6 I don't really know what it means other than it is mid range, so if you think another is better then send it. I just know that in the early days with the student mouthpiece, I knew no better. But after 3 months of practice I realise how key the mouthpiece is to technique and that I need something different. I played a violin as an 11 year old. Got fed up and never went musical until now. I'm 50 years old and I can't put the sax down!

From: gary.bennett@dsl.pipex.com
Sent: 22 March 2005 14:58
Subject: Re: Mouthpiece upgrade to Otto Link ebonite
Just thought I'd let you know that I followed your advice and wow! It seemed quite expensive but, as you say, definitely worth it. It sounds a world better and I can control things a lot  more. My family are all commenting on how "jazzy" I now sound. Definitely cheaper than buying a better sax, but now I'm having so much fun I want to get a tenor too! Well, maybe next Xmas. So, please stop helping people, it's causing no end of problems. Cheers, Gary Bennett

From: mikehughes@blueyonder.co.uk
Date: 18 April 2005
Subject: Thankyou
Just like to say a big thank you for the Selmer mouthpiece and Rovner lig that I ordered yesterday afternoon. It arrived at 7.30 this morning and I've only just taken a minute from playing to let you know. I am very pleased with the whole experience of buying from you. Your staff were very helpful and polite, the service was quick and efficient and the items I bought have transformed the sound of my TJ Horn sax beyond what I expected. I will not hesitate to recommend you to my friends and you can count on future business from myself. Once again, thank you! Mike.

From:Allen.Talbot@xerox.com
Sent: 17 February 2005 07:41
Subject: RE: Bari gold soprano mouthpiece & SX1 microphone
I used a number 2 Vandoren with the number 6 Bari Gold mouthpiece on my Michael White soprano sax. Produces a very direct and loud sound, very noticeable with the progression of volume over previous mouthpieces including a Vandoren s35. Once the mouthpiece warms up you can articulate a lot of reverb out which is what I want when playing blues notes. The SX1 Microphone I know is a low end mic but it does the job. Fits on nice and easy and is easy to transport. As for being satisfied with the products and service I've received. I couldn't ask for more.. I will happily recommend your site to others who need sax bits.Cheers, Al
 

From: shaun@shaun.entadsl.com
Sent: Friday, January 14, 2005 1:22 AM
Subject: Thanks
This email is to thank you all for your part in the sale of these saxes, Phil for his time and advice, the person that packs the goods, the person that cleans and tunes the instruments, and so on. the only person I cannot thank is the one that does the Debit Card transactions, I thought they were all free!

Your quality of service is excellent; you deserve every success with your business.

It is unusual these days to find good service or even a please and thank you. This doesn’t matter so much in the supermarket or garage forecourt, this is because buying fuel or doing the weekly shopping isn’t a lifelong dream so if you get treated badly what the hell. My point is, when I contacted you 6 weeks ago and asked some probably dumb questions you were patient and polite, and informed me well but were not pushy in any way, this has led to what is probably the most frustrating and rewarding experience I have ever had. My dream of being a competent sax player one day is still in tact and this is mainly due to your initial attitude towards me. Bubbles can be so easily burst by some git with a bad attitude.

I am practicing 1½ to 2 hours a day at the moment so hopefully another 3 months or so and I can come and visit you all and you can hopefully fit me with a new mouthpiece for each sax. That will be the most you’ll be able to sell me for a while, wife’s stolen or hidden my cards, (Phil had some idea about me not having a Baritone Yet!) Naughty Phil said Elaine(wife) as she picked up her Brand New Gold Lacquer Dave Guardala Alto, “with flowers on”.!!!!

Please feel free to use any part of this email or photo etc on your website should you wish to. Thanks again folks, Kindest Regards, Shaun & Elaine Pryde

From: Mihali mihali@btinternet.com
Sent: 31 December 2004 12:27
Subject: Thanks for your help
Just thought I would let you know how pleased I am with your service. I ordered a classic Trevor James on thursday morning and I got it this morning (friday) very quick service. I'm also pleased with the way you handled my enquires a week ago when I asked a few questions! I'm very happy with my sax! Thank you for a great service, I'm sure I'll be back. M Wheeler

From: Dave mailto: dave.taylor80@btopenworld.com
Sent: 05 December 2004 10:49
Subject: My new Rampone R1 Alto
Dear Saxes dot coe dot yookay, Right, here goes............... Feel free to publish any part of this
email.............
1.  What a superb instrument the R1 is.  How come these are not more widely available?
2.  What a fantastic level of service from your good selves.................. 36hrs from phone call to delivery..... outstanding!!
3.  What lovely people, despite there having been an error taking my CC details, it was sorted without fuss and still no 2 happened.
4.  I am now getting a little hoarse from shouting your name from the rooftops to all my musician friends!
Thank you once again for the superb R1 and for the fantastic, speedy, friendly, and outstandingly professional service. Yours Dave Taylor Cranwell, Lincs

From: Fergus McGlone mailto: monkey_nuts1987@hotmail.com
Sent: 11 December 2004 16:57
Subject: RE: sax.co.uk
I just received my order and i would just like to comment on how impressed I am with the service! Advice on which mouthpiece if the C* was not available and next day delivery. I am extremely happy with the service and I will certainly be coming back and I will not hesitate to inform my friends of this fantastic site. Thank you very much. Midshipman FR McGlone Royal Navy
 

From: anne lee mailto:fto_annie@btinternet.com
Sent: 03 December 2004 13:17
Just wanted to say that it has been 1 year since I purchased my sax from you and I have been having lessons for almost 1 year. Have just effectively passed my Grade 1 and am taking Grade 2 in March 2005. I want to thank you for your help and advice when I first purchased it and your prompt service for all the products I have purchased from you throughout this year. I order online late in the afternoon and it arrives next morning in first post (only post nowadays).- Brilliant!. I'm selling you to my Sax teacher slowly. Its nice to have a company that gives good service as there aren't many of you around these days. Good wishes to you all. Anne Lee
 
From: Ivan Garcia igarcia@btclick.com
Sent: 02 December 2004 16:18
Subject: Great service
Just a few lines to thank you. More traders like you needed in this world. Arrived home and could not wait to try the new Yamaha YTS 875 II. It is just sheer glory. Although I’m a beginner, I could immediately get the lower notes out with ease, and the higher notes now come in rich and crisp. What a difference, it makes me feel like a virtuoso. The new mouthpiece fits me a lot better too. Your help is truly appreciated, and I could not be happier. I look forward to a long business relationship, and I will have no hesitation recommending you to any future costumers. Many Thanks. Kind regards, Ivan Garcia

From: Andrew Davey mailto: andrew.davey2@tesco.net
Sent: 09 November 2004 09:11
Subject: Guardala Mouthpiece
Just wanted to drop a short note of thanks for the quality of service that I received on Friday last. I have been looking to purchase a David Guardala Tenor Mouthpiece for a little while now and was struggling to find one. Not only did you have what I wanted in stock, but it arrived the very next day at 9am. Gigged with it for the first time last night. Wow! what a difference. Thank you for taking the time to talk to me about the M/P it really helped me make my mind up. Just got to get a decent lig for it now and I’ll be sorted. Thanks again, I would definitely recommend you to anyone. Andrew Davey
 
From: Maden, Tony mailto: a.maden@imperial.ac.uk
Sent: 05 November 2004 10:09
Subject: Yamaha 875 soprano & Guardala Crescent tenor mouthpiece
Great service, all arrived safely within 24 hours. Great saxophone too, and it looks beautiful. Even more of a revelation was the Crescent mouthpiece, which lives up to all you said about it. I had been worried about the rather open lay but it turns out to be significantly easier to play than my Lawton 6. I don't fully understand why but also don't intend to spend any time worrying about it, as it plays so well. It really is like having a new sax. Best wishes, Tony

From: Klaus Troster mailto: email@hiklaus.com
Sent: 05 November 2004 14:04
Subject: New Keilwerth Shadow Tenor Sax
Sorry for not writing earlier. I was busy playing the sax in my spare time.This Sax ROCKS!!! It looks great and it plays even better. The sound is super! Just what I wanted, warm but modern. I actually do believe that a tone is coming out before I even breath out. The action is great, too. Finally Keilwerth sorted their handling out. Great horn. Oh by the way, to say that it is just black doesn't do the horn right. It does still catch the light nicely but is quite elusive at the same time; it's a Shadow! The thought that I am amongst (or maybe even am) the first lucky owner(s) in Britain makes this very special horn even better. The wait was well worth it. Thank you very much for getting this Sax for me. If one of your customers wonder what I am raving on about, send them over to Guernsey. I'll show them what I mean. Thanks again. One happy very happy customer. Kind regards, Klaus

P.S. If somebody has questions about it - don't hesitate to use me as a reference; I'll tell them what a horn that is. And if you looking out for refs for this horn on your web-page; it would be an honour to be the first one.

From
: Richard King mailto: richardking1970@supanet.com
Sent: 26 October 2004 12:15
Subject: Re: Otto Link Mouthpieces
Hello to everyone at saxophones.co.uk, I would just like to say a big thank you for your quick and excellent delivery of my 2 sets of Otto Link 5 Ebonite Mouthpiece with ligature, reeds and Mouthpiece patches. These sets are great and I have just realized how much my playing the saxophone has just taken a great leap forward compared to the original mouthpiece which was provided with the sax when I bought it. This set up should be standard with all saxophones when bought. I would recommend it to all beginners who think that there playing is not progressing. This little package will put so much more confidence in their playing and get instant results. Once again, thank you so much for your service. I will be back for more. Best regards Richard King

From
: Neil Clayton mailto: neil@cloudnine.net.nz
Sent: 25 October 2004 13:22
Subject: My weekend visit
Dear Phil (actually, all of you!), I'd like to thank you for the opportunity to visit your shop this weekend. I came away quite stunned!  While it is great having the freedom to try whatever saxes I wanted, the most impressive thing is the friendly service and advice.  It makes a welcome change from the norm that exists in London! I look forward to visiting again sometime (and who knows, maybe after a few visits, I'll walk out with a new sax!). Thanks again, Neil Clayton
 

From: Yusuf Carr-Rickwood mailto: malsi105@yahoo.co.uk
Sent: 21 October 2004 17:37
Subject: Thank you
Dear people at Saxophones.co.uk, It is not often that I get the chance to praise someone for offering an excellent service. Three months ago I hired a Trevor James tenor sax pack from you which I have since decided to purchase.
In the mean time I have also ordered other items from you, most recently the Eddie Daniels Rovner ligature. I would like to thank you very much for the extremely prompt and reliable service you have maintained. The speed of your responses has been extremely impressive. Your web site is also very impressive. Easy to use with much useful information. I look forward to making further purchases for all my sax requirements from you in the future. Once again a big well done. Regards Yusuf Zaid Carr-Rickwood
 
From: philip.poulter@intecbilling.com
Sent: 23 September 2004 09:02
Subject: RE: Bit of help (Trevor James Classic Tenor Sax)
Just a short note of thanks. The sax is excellent and everything I need. The tone is much better that the old one I had and I can get down to bottom B flat with control and softness I could never do that on the old one.
Thanks for all your help Best Regards Phil

From: Bryan WAKER [bryan@waker979.freeserve.co.uk]

Sent: 07 September 2004 10:53

Subject: Yanagisawa Metal mouthpiece and Trevor James Classic Silver Tenor Sax

Hi Phill, Just a quick note to thank you for your time and patience when I came in last Friday for a new mouthpiece for my soprano. I am delighted with all that I bought and although it is a 6 hour round trip when it is time to upgrade my soprano or tenor I will be coming to you. Once again thanks for the great service. Regards Bryan Waker.

From: adetokunboojo@hotmail.com
Sent: 24 August 2004
Subject: A big thank-you for my saxophone.
I would just like to say a big thank you and well done for my new Silver plated Trevor James Classic Tenor saxophone, which I received two days ago, and haven't been able to tear myself away from.  I would be happy for you to use this mail as a reference for three things - Firstly the quality of the service I received when making my enquiries on the telephone was exceptional. All my questions were answered fully and honestly, without any attempts at trying to push me in a particular direction. I particularly appreciated being given useful information that I wouldn't have known to ask, which ultimately helped me make up my mind.  Secondly, the speed of the service has to be seen to be believed. My order was processed on Monday, the saxophone arrived first thing tuesday morning. Speedy.  Thirdly, the saxophone itself. It is absolutely beautiful and sounds really nice. I opened the case and there it was looking SO good. I normally play the alto sax, and this is my first tenor. It is a wonderful instrument, full sounding, clear and highly responsive. For anyone who is looking for a good starting point on the tenor saxophone or a doubling instrument (as I am using it) at a reasonable price, I would highly recommend the Trevor James  Silver Plated Classic.  Once again, cheers, A Ojo
 

From: Hingley, Simon [mailto:simon.hingley@pera.com]
Sent: 19 August 2004 09:09
Subject: Dave Guardala Superking mouthpiece

Just to say thanks for the inspired advice yesterday! I know I came in wanting an ebonite mouthpiece, but the Guardala just felt right straight away. The lighter reed makes a big difference as well. I had a good blow at rehearsal last night, and it was brilliant. Thanks again, Simon Hingley

From: saxman1 [keithgregory@saxman1.demon.co.uk]
Sent: 17 August 2004 18:49
Subject: Yanagisawa T9937 Solid Silver Tenor Sax
Thanks Guys, Many thanks for your help and patience today.  My new Yanagisawa T9937 is magnificent. The 300 mile round trip was worth it!  More people should call in to see you and try out the instruments.  As always your service is excellent. Keith Gregory, Director, Phoney Management Ltd 01329-667442, 07802-835074,
www.phoneymanagement.co.uk

From:  Steve Bland [sgb.gmb@btopenworld.com]
Sent: 26 July 2004 13:27
Subject: Yamaha ST5 + mic
I just wanted to say a big thank you for all the really helpful advice you gave when I enquired about information on amps & mics for saxophones. The advice you gave was spot on. As a result I purchased a Laney CP12 P.A. amp with 12" speaker from a local store in Birmingham and then bought the Yamaha ST5 with mic from yourselves. The whole set up is great and I love the sound effects from the ST5.  All in all an extremely happy customer. Be sure that I will recommend your business to all that ask!  My Best Regards to you all,  Steve Bland

From: Alison Metheringham

Sent: 08 July 2004 09:24

Subject: Thank you

I've just received an order I only placed yesterday afternoon. I'm very impressed - thank you! Alison Metheringham

 

From: Steve Johnson" sjjohnson70@hotmail.com
Subject: RE: Mouthpiece question (Otto Link Ebonite Tenor)
Date: Wed, 16 Jun 2004 10:12:04 +0100

Hi, I never write to companies to applaud them - if I've paid for something I expect it to do what it says on the tin - but I have to say your recommendation was spot on!  I phoned an order in at 13:20 yesterday and the mouthpiece arrived at 07:20 this morning!  I've just given it a good workout - first impression was good, even better when I put the lig on the right way round (duh), and when I put my Rovner Dark lig on, it just took off. Sounds great, intonation superb, easy to play in all registers and hardly any fatigue. Really flatters the sax and my playing - so much closer to the sound in my head that I am kicking myself for not changing before.  The best £85 I've spent in ages! So, thanks a million! Very best regards, Steve

From: Akif Mirza AMirza@SIMPLY.CO.UK
Sent: 11 June 2004 10:16
Subject: RE: Beginners Tenor Sax needed
Hi Guys, received my Sax this morning, great service, your recommendations are well deserved, thanks for all the good advice and speedy delivery. regards, Akif Mirza

From: Klaus Troster [mailto:email@hiklaus.com]
Sent: 06 June 2004 18:10
Subject: SX90R - this year's shopping spree
Hi there,
My sax arrived safe and sound here in Guernsey punctually on Thursday. What a horn that is!! Fantastic!! Everything else was just fine, too. The Meyer mouthpieces work wonderfully on both my horns and the ligature really sorted my tone out. Never thought what impact such a little piece of equipment has. The Rovner Eddie Daniels is most definitely recommended. Although my journey to your shop involves flying and an hour driving (which is like an eternity when you come from Guernsey) it is worth the effort. Not only is East Sussex beautiful, your shop is HEAVEN!! Thanks for enduring my painful three-hour-long playing so patiently and still offering a drink. The plan is to buy a soprano next year - so, I'll be back! ...or actually, I really did like that Reference 36, too....Keep up the good work and thank you very much again for your great service. Kind Regards, Klaus

From: Nicholas Shepherd
Sent: Tuesday, June 01, 2004 3:05 PM
Subject: New Yamaha Alto SAX
Just to let you know that the YAS62 Yamaha sax I ordered from you last Friday arrived today and is absolutely brilliant. I also can't believe the difference the new Rovner ligature has made to the sound of my trusty old Yani tenor. I'm now giving my old Jupiter alto, and your catalogue, to the son of a friend, so you may be getting some more business soon. What goes around comes around.....Nick Shepherd

From: Roy Driscoll
Sent: Thursday, April 08, 2004 2:42 PM
Subject: RE: saxophone case.

I've just received the case and ligature!....I'm really grateful for all the help you've been, and will be sure to recommend your business to all who'll listen! Have a wonderful Easter break! Kind Regards, Roi Driscol

From: SECALVER@aol.com
Sent:
Saturday, March 27, 2004 10:13 AM
Subject:
Over the moon customer

Thank you for all your help recently with the problem I had with my student alto saxophone. Your service and speed at dealing with this matter has been excellent. Having  spoken to Phil and Jim ,who have given me clear and honest advice. I have chosen to upgrade to a better sax. I only started sax 6 months ago ,not knowing anything about music. It's the best thing I've ever done. My student sax has given me the affordable start i needed. I ordered my new Yamaha 62 alto from you at noon on Thursday and it was delivered by 10am Friday. It's beautiful ,I was keen to play before but now i can't put it down. Even with my limited ability it sounds so smooth and fluid and the keywork is so light and responsive, what a huge improvement on my old sax. I would recommend your firm to anyone, You have really proved yourselves to be totally upfront in helping the customer make all the right choices. Once again thank you, Mr S Calver.

From: anna.hudson
Sent: Friday, March 19, 2004 1:47 PM
Subject: Happy customer!
Many thanks to you all for the help given to me in choosing my Yamaha tenor sax and various other bits and pieces.  It's great!  Excellent service, superb advice and understanding assistance.  And what do you get with all that?   One very happy customer! Enjoy the weekend! Anna

From: Robert Downes papsman85@hotmail.com
Subject: Selmer Reference 54
Date: 16 March 2004 22:47
Just wanted to write to say thank you to you all for the great service with the new sax, after coming and visiting the other week and trying out several different models I finally settled on the Reference 54. The sound is totally amazing, far unlike any other sax I've played, really rich and colourful, and the key action is so comfortable. I've never had the privilege of playing a Mark VI, but if the sound is similar I can see why they are so legendary.  It arrived at school yesterday and so far I've only put it down to eat and
sleep. The website is highly commendable and very helpful, I've ordered lots of things from you now and have been extremely impressed with the service every time.
Thanks again to everyone there. Robert.

From: Robin Sell wheresmysax@msn.com
Subject: Yani Sax
Date: Wed, 10 Mar 2004
Just wanted to drop you a quick line to thank you for everything. The curved Yani is fantastic, it arrived at my school today and I've just finished doing some practice on it and its even better than when I remember when I tried it out! Thank you so much for all the great service and patience you showed when I was trying out all the horns, they were all fantastic! I will happily recommend you guys to anyone in need of any sax stuff (in fact I already have) and I'm sure you haven't seen the last of me either! All the best, Robin

From: Michael Buckland" <studleybucko@hotmail.com
Subject: Re: Selmer Sax
Date: Mon, 8 Mar 2004 10:48:14 -0000
Just to let you know how pleased I am with my Selmer (purchased onThursday).  Have played on it for hours already.  Can't get the kids to bed early enough!  Thanks very much for your help.  It was really nice to be able to try the different makes in your practise room and take the time (three hours went very quickly!) with absolutely no pressure.  The mouthpieces were really interesting to try and I'm pleased with the new one, although I haven't had the courage to throw my trusty old one out yet......  sorry!   I'm really glad that I took the time out to come over to buy although I've ended up with the one I've been looking at on your web site for about three months anyway!  Thanks again. Alison Buckland
 

From: Colleen Murphy

Date: 04 March 2004 12:19

Subject: Conn alto

Hi Tristan, I am just writing to say thank you for the assistance I was given when deciding whether or not to buy your 1917 Conn alto before trying it! I was a little nervous about what I may be receiving, but I received it on Tuesday and I am very pleased with it, and I will be taking it along to my jazz band on Monday and showing it off to all those sceptics! Many thanks once again, Colleen.

 

From: ontheatrain@hotmail.com

Date: 29 February 2004 21:50

Subject: Yamaha 875

I got the Yamaha soprano on Tuesday and it's amazing! Plays well all over, tuning is good and sound is very sweet. (i can even hit a couple of harmonics on it!) Thanks for the help in picking a soprano. Black laquer finish is very nice....Thanks again, Dave McLaren

 

From: ben.callear@tiscali.co.uk

Date: 27 February 2004 14:24

Subject: Order shipped

A short message to express my sincere appreciation of your truly excellent service. My order is with me in less than 24 hours of ordering and I liked the fact that I was charged for delivery at cost. The likes of Amazon could
learn a lot from yourselves!
Very Best, Regards Ben Callear
 

From: tomwhrussell@hotmail.com
Subject: 20 February 2004 08:54
Subject: many thanks: Dear all, Just a  quick note to says many thanks for the Selmer sax you sent me on Tuesday. The sound that comes out of it is amazing, which I think says more about the sax rather than my playing! It arrived at work where everybody was very impressed with the next day delivery, as I was. I was also very impressed with the Lite case, it's just as classy as the sax! Many thanks again, and great website, kind regards Tom Russell

From: dougie@tts.co.uk
Sent: Monday, February 16, 2004 12:04 PM
Subject: RE: Help with Tenor purchase
Jim, I can only echo the compliments on the web-site from your other clients. Fast clear advice, express delivery (ordered late Thursday, delivered Monday morning), superbly packaged and arrived in perfect condition. I put it together and played a quick scale in the office (not that my colleagues were too impressed!) and now can't wait to get home tonight and get going. You mentioned in the sax test for this model how light it feels and that was also my first impression. Having only played an Alto until now I was expecting to have my back put out 'till I got used to it but it felt GREAT. Secondly, my second impression was how EASY it was to play. Again I was expecting a bit of a finger stretch and maybe more effort but I got a lovely note out right away. Perhaps that is the difference between the quality of the Yani and the cheap Alto I bought from ebay (albeit a good deal for a trial sax).Many thanks again and I'll be back for my new alto very soon. Cheers, Dougie

 

From:  svc1@optonline.net

Date: 29 January 2004 22:13

Subject: LCM 89

I recently purchased and tried the LCM 89. It sounds superb. Thank you sax co. You will be selling more of these. S V Carrozza

 

From: george@tiree.fsnet.co.uk

Sent: 28 January 2004 10:46

Subject: Thanks

I would just like to congratulate you on the excellent, prompt service that I have received. I ordered some reeds and another small item from you less than 24 hours ago; they have just arrived in the post. Thanks again - I will not hesitate to recommend you to all my fellow sax layers in the North East. George Cranmer, Sunderland


From: tom.pickering1@ntlworld.com
Sent: 25 January 2004 10:38
Subject: Our visit
We must thank you for all of your help and patience on our visit yesterday on reflection we spent over 3 hours in the shop trying out different things. Your advice was invaluable and patience commendable. oh, and thanks for the coffee. Jennifer is delighted with the Yanagisawa soprano. It is a big commitment for a 21 year old to spend that much on a sax, and your help and reassurance was greatly appreciated. Mum' is also very struck with the reconditioned Conn alto we bought in passing. She can already play a c major scale, and spent much of the evening with a polishing cloth. you have another convert to the saxophone fraternity as for me, well i now know that i am just not good enough for the Selmer Reference, but i did appreciate the chance of a blow. I will be back for the Meyer mouthpiece one day.  It was well worth the 600 mile round trip to see you, and thanks again for the time. we have not found another another showroom like yours for range of stock, service and advice anywhere in the uk. Tom Ev and Jennifer Pickering

Subject: Xaphoons 
Sent: Friday, October 17, 2003 1:59 PM
Just had to say thanks for the xaphoon; I've been a guitar teacher for (too) many years and thought it might be a good idea to add another instrument - after less than an hour's practice with the xaphoon, I find I can play about an octave and a half chromatically and the sound quality is wonderful (and that's from someone who has never played a reed instrument in his life!) I first saw this instrument being sold in a market in Amsterdam about a dozen years ago and didn't have enough cash on me at the time - in those days, pre-internet, there wasn't an easy way to find out about them so I forgot about it until a chance remark led me to your site; I hope you do really well with them. All the best Simon Hartgroves

 

From: NicolaMBates@aol.com

Sent: 23 January 2004 10:22

Thank you, thank you, thank you!    Sax delivered a few minutes ago. You have saved my life.......my 11 year old already has an Artemis Alto that we hired then purchased from you in 2001 and it has broken and as she has a music scholarship exam next Friday, a sax solo in school show early February and her Grade 5 Sax exam beginning of March we needed this one to see us through this hectic period.  If she gets the music scholarship we will be returning the hire sax and buying a Selmer Series III Alto from you in April..............fingers crossed! Thank you all again, as usual you have provided a fantastic service. Kind regards Nicola Bates

From: "Matthew Sanders" <md_sanders@yahoo.com>
Sent: Monday, January 19, 2004 4:56 PM
Subject: Selmer Reference 54
Just a quick note to say how impressed I was with the service I received last week. Ordered the Sax on the Monday and was playing on it at 11.00 on the Tuesday. Which is impressive especially considering there aren't many Reference 54's around and yours was at least a couple hundred quid cheaper than everywhere else. With the money I saved I have just bought a beautiful bronze Lawton mouthpiece, which sounds phenomenal. Thanks again.
Matthew Sanders

From: Dave Finbow
Sent: Friday, January 16, 2004 6:10 PMSubject: Me and my sax
Just a short note to say that I am delighted with my sax. I ordered it on line last Friday and it arrived on Monday.  It was safely packaged inside a huge cardboard box. And inside was an excellent hard-case, with the sax and all I needed to get going. I am really impressed with your service and the high quality of all the items supplied. Your website is great; I decided to rent for three months, rather than buy outright. The sax that I ordered is a Trevor James 'Horn'Tenor in black nickel and it is just gorgeous. The finish is superb - the black body really contrasts well with the gold keys and it sounds great too. I managed to get some sounds out of it straight away. And although I am only able to play a few notes on it, I love it already.The tutor book that you supply is very well laid out and I am looking forward to playing along with the cd very soon.

From: Richard Clapperton
Sent: Sunday, January 04, 2004 09:48
Subject: ServiceTo everyone at saxophones.co.uk
I would just like to say a big thank you for the service and support I have received from you over the last couple of weeks. I spoke to you initially on the 23rd December and after some great advice went for a TJJ tenor. I was delighted when the sax arrived on the 24th which I felt was a great effort from you (and ups). I have recently wanted to upgrade the mouthpiece and again used your service. The choice I originally went for was perhaps not the best for me but yet again I was delighted when you thought about what I was buying and made the effort to get in touch with me to speak about my choice. After speaking on the phone (to Jim I think) and again receiving some great advice without at any time sounding superior (a problem I have experienced many times in music shops) I changed my order to one which was more suitable, even though it meant spending less money. I would have no hesitation in recommending your shop to any of my friends/family. So for a great site, great prices and a fantastic service yet again a big THANK YOU.

From: "kurt brain" <brainstormracing@yahoo.com>
Sent: Sunday, January 04, 2004 7:33 PM
Subject: Service
I feel the need to thank you for the outstanding service and Customer Support that you offer the public. My wife took advantage of your sax rental scheme as a birthday present for me in June 03 which got me started (At Last). I have wanted and dreamt of playing the sax from the age of 16. Now at 47 I am finally fulfilling that dream thanks to yourselves. How I wish your company had been around 20 years ago. Most companies pay lip service to Customer Care and Support but I have found your company second to none. Every phone call I have made for help has been treated by your friendly staff as an unhurried, informative and helpful pleasure. I have now bought the alto sax from you and when I feel the need for an upgrade will most certainly come back to saxophones.co.uk for another. Your company has made a middle aged wanna-be sax player very happy. I recently played my first gig in a small band at a Christmas party and although very nervous thoroughly enjoyed the experience.
Best Regards and Happy New Year
Roger Brain
 

From: Clair Tourish

Sent: Monday, January 05, 2004 11:18 AM

Subject: Re: Thank You I
Just wanted to let you know that my Alto Sax arrived at 9am on Tuesday 30th December (I only ordered it on the Saturday night!).  The box had been labelled with 'Fragile' stickers and landed at my door in absolute perfect condition. I had always been one of those people who said 'I wish I could play the Saxophone' but never felt brave enough to try until I stumbled across your brilliant web site.   Apart from  a half hearted attempt at school to play the violin, I had never picked up a musical instrument in my life!    Within a couple of hours I had managed to play the G major scale and the next evening I amazed my New Years Eve party guests with a brief rendition of Jingle Bells !!!   The DVD you supply is brilliant and explains everything -  I am so chuffed. Thanks again
Clair Tourish

From Mark Lampkin
Sent: 14 Dec 2003I know you've heard it before but what a great service and let's face it price! The Yani arrived exactly 22 hours after order and has blown me away! It's just perfect, so easy to play and has allowed me to make proper saxophone sounds that I never heard from my previous sax. Thanks for the friendly and patient advice on selecting my first upgrade sax which I'm sure will last me well into my professional career (confidence or what!!!) Thanks again.

From: Mr S Mughal
Sent: 24 Sep 2003
You guys are the best.  Shopped around for my first Sax from others but I did not find the help and assistance of same quality. Thanks for being patient in my novice questions. Regards, Mr S Mughal

From: i.elsworth i.elsworth@btopenworld.com
Sent: 23 September 2003 00:36
Subject: thanks for quick response
Thanks for the extremely prompt reply, but that's what we have come to expect from such a professional team. I have to say that from the very first time I contacted Saxophones.co.uk  I was impressed.  I rang for a brochure and the next day it arrived.  I called you that same day to come down to showroom..  Guess what, I bought my first sax!  Do you know why?  Well as I entered I was greeted with a very warm welcome.  Ok I thought they know I`m here to buy, but this is a good start.  It soon became very apparent what you are all about.  That is that you are extremely passionate about what do. When it came to choosing a sax there was no pressure to buy what you wanted me to buy.  Just sound professional advice and exceptional service.  After about an hour and a half, I left extremely happy with my Artemis Tenor Sax not a brand new one but one that had been on loan, but what a beauty.  When you said A1 condition, one hair line lacquer mark, it should have been mint.  To this day after two years of trouble free playing it still gives me pleasure to knock out a tune or two into the night. Thanks guys for your help and guidance, to say I had no knowledge of the playing the sax, you made me feel at ease with what to me was quite an important decision. Thanks again, Ian Elsworth, Rochdale England

From: "Andrew Adey" <andrew@aadey.force9.co.uk>
Sent: Saturday, September 27, 2003 6:35 PM
Subject: RE: saxophones.co.uk : Order AA68TR10005655 : Order shipped
Just a quick "Thank you" to say my 9 year old son has his alto sax now,  thanks to your RAPID service. I hope he enjoys learning it - I have a tenor, so he`ll get all the help he wants.  Many thanks again, Andrew Adey

From: Robert Purbrick [robert.purbrick@blueyonder.co.uk]
Sent: 24 September 2003 10:40
Subject: RE: Otto Link Super Tone Master
Hi, Just picked up my order from the post office this morning. I'm amazed at the difference the BG Revelation Jazz ligature has made to my setup. I've always been really pleased with the sound I get from my Yamaha tenor and Otto Link tone master, but it's been a bit wild to play . The BG has instantly given me more control (I used to be bothered with squeaks when playing G), has made the lower register much more friendly and I've even had some success with the altissimo register, which I'd previously given up on with my tenor. I made the choices based on the excellent info on your website - something you generally don't really get even when visiting a shop in the flesh. I had never been encouraged to try different ligatures. Thanks again for your help, Rob.

From: Steve Whiteley [thebend@tiscali.co.uk]
Sent: 01 August 2003 10:13
To: 'Jim'
Subject: RE: Earlham Sopranino sax
I have actually owned a Yanagisawa sopranino and this one plays at least as well as that. I have just been on a sax workshop with a few members of a well known Sax Quartet; one of whom played my Earlham Sopranino and said it plays better in tune that his Yanagisawa or a Selmer, covers the full range and feels exactly like his Yani. The only difference is a very slightly rougher tone, but then we were using the supplied mouthpiece. Whilst all sopraninos are a challenge to play in tune, that isn't a fault of the particular instrument but of the physics of it. I think you can confidently recommend them to any player, especially when you think it isn't going to get used all the time. I'll try a better mouthpiece on it and let you know how it sounds, but I won't be in any hurry as it works well as it is. Best wishes, Steve

From:    Llangollen [Llangollen@gwilymhughes.co.uk]
Sent:    24 July 2003 18:43
To:       'Jim'
Subject:  RE:
Renting a Horn alto sax
Choosing a saxophone from your website was a great experience. I went online
for information about what my local music shop had in stock and, having discovered saxophones.co.uk, spent several whole evenings totally absorbed, taking in all the information about finishes, tone, quality and so on. Your reviews and practical advice helped me to make an informed choice and (through your rental scheme) to choose a better instrument than I would have done in a shop, without feeling under any pressure. The speed of both your call to confirm and then delivery were so reassuring to someone unused to ordering online. As for the sax.... what a beautiful noise: so whoomphingly loud, compared to my clarinet! David Cartwright      

From:    Andrew Quayle [andrew.quayle@talk21.com]
Sent:    23 July 2003 16:18
To:    help@saxophones.co.uk
Subject: Lawton Mouthpieces & Yanagisawa Sax
WOW! I cannot believe quite how much of a difference this new mouthpiece has made to my alto! WOW! Its fab!  It was really nice to have so much choice and to be able to properly try them all out, even if it did take 2 hours to get a tenor mouthpiece as well as an alto one but it was definitely worth the 500 odd mile round trip. I've not got my new tenor with its mouthpiece and my alto out on display in my room just to look at them.  I love the T992 you guys had with the silver keys, and now its all mine! Can't wait to get back to school/college now to play in the bands and stuff again
. Thanks for all your help, Regards, Andrew Quayle

From: John Ries [john.ries@blueyonder.co.uk]
Sent: 09 July 2003 16:15
To:   help@saxophones.co.uk
Subject:  Thanks...
Dear all,
the Yamaha WX5 arrived safely this morning - thank you. While I'd have preferred a real sax, the fact that I'm going to be learning this one mainly in hotel bedrooms (work = travel) meant some degree of consideration for fellow residents was called for! One day, when I'm off the road, maybe...To anyone wanting a sax, I'll have absolutely no hesitation in recommending you (and there might just be one). It's great to deal with such a thoroughly professional company (now if only I could say the same thing about my power supplier). Feel free to quote this - or not - as you wish. Best wishes and thanks again John Ries

From: stewart [stewart@bell3777.fsnet.co.uk]
Sent: 03 April 2003 22:45
Just a quick note & a endorsement for your web site. Thank you for the great time I had trying out your selection of saxophones. The Keilwerth ST90 is a truly fabulous instrument to play. I highly recommend it to any one that has a low budget but is looking for something special. Your shop had the best example of saxophones I have ever seen. excellent friendly service and personal touch mad it worth the drive. Once again Thanks for every-thing including the coffee. Many regards Stewart Bell

From: kevinlr@tiscali.co.uk
Sent: 12 April 2003 21:07
Subject: RE: Alto Sax
I finally decided to go for the Yani A992 and received it from you this week. It sounds great and I am over the moon, as well as skint! Thanks for all your help and prompt response to my order - will recommend you to others. Regards Kevin

From: Allantglen@aol.com
Sent: 25 April 2003 18:28
Subject: Yamaha YSS-475 Soprano
I thought I'd drop you a note to tell you that I received my soprano today and it plays great, the intonation is spot on and it sounds amazing. This is my third sax I've bought from you and I'm sure that if I ever save up enough money for a baritone I'll know where to come, but I can't promise it'll be any time soon! My thanks to you all for your help, advice and making good quality saxophones affordable. Kind regards, Allan Glen

From: mazben [mazben@cain60.freeserve.co.uk]
Sent: 17 May 2003 12:26
Subject: Trevor James Signature Alto
I have received the Signature Silver Grain Blasted Alto and what a superb instrument it is. I have been playing a tenor sax for some times but the alto from Trevor James has completely changed my playing. My wife ordered this for me as a surprise for my 40th birthday, we had been talking about it but she decided to make an order on my behalf. Both your service and delivery was exceptional. I would like to thank you once again for such a wonderful instrument at a very good price. I have been recommending your service to everyone. Ben Cain - Essex.

From: Peter Batin [batin@batinsweb.co.uk]
Sent: 29 May 2003 23:51
Subject: Re: Happy Bunny
I received my saxophone a day after ordering as said on your site. Had to get it out of the box that second. Having never played before, it was pretty daunting. But after about fifteen minutes I managed to play my first ever note and after that I was hooked! Five hours later, I was blowing out a very dodgy rendition of Kenny G's Ave Maria, I had the neighbours banging on the wall because of the noise, so I played some more and took the tea towel out that I was using to make it less loud, Ha Ha! I know it wasn't the most expensive sax in the world, but I think it's a work of art (I'm in love!). I couldn't believe what brilliant condition it's in, you wouldn't think it's ex rental. Many thanks to you Jim and to Chris for being so helpful and helping me with my questions over the phone and on the net. Feel free to use this on your site. Once again many thanks. Peter Batin

From: mark mccann [mark8992@madasafish.com]
Sent: 19 March 2003 02:52
Subject: Thankyou
Well it's been almost a month now, and to say I'm chuffed is an understatement. I've almost finished the video, and the buzz from being able to follow your tutor through the blues tune, note for note is fantastic. The best money I've spent in years. Have been reading your testimonials and felt I had to get my oar in. The TJJ Horn BLOWS!! Thanks again, Mark McCann

From: marie [itty16@comcast.net]
Sent: 19 February 2003 01:35
Subject: Re: your order
It's HERE!!! I love it!

From:
Paul.Harrold@irl.xerox.com
Sent: 14/02/03 10:44:16 GMT Standard Time
Subject: RE: saxophone order 
Everything arrived on Wednesday evening and I am delighted. I am devouring the tuition book and I am really looking forward to getting stuck in. Your web-site is absolutely fantastic and extremely informative. I visited it many times before I finally took the plunge and what convinced me was your complete dedication to the whole subject of Saxophones. Thanks for this wonderful facility and for helping me towards a long held wish to learn to play this amazing instrument. You can be sure I will be in touch in the future ordering more items as I progress. Best Regards Paul Harrold

From: James & Gillian Goodman [gillandjames@btopenworld.com]
Sent: 28 January 2003 21:56
Subject: Testimonial for Trevor James Tenor Sax
Hi! Just dropping a line to thank you for your wonderful service, I was surprised to find out that my Trevor James "the Horn" tenor sax arrived promptly the next morning. after my dad had ordered it at about 5 o clock the evening before! Unwittingly I carried it up the stairs, under the impression it was a Christmas present for my dad! I had no idea! On Christmas morning I started playing my tenor straight away, I have since joined the local Jazz band and am enjoying it very much. I had already played the Clarinet for about 5 years beforehand, so picking it up wasn't too difficult as I worked out a a couple of recognisable tunes like Whisper Not (one of the first ones I wanted to learn since I heard it when I was 8!) But I don't think I'd have gotten very far without your CD and teach-yourself book! Once again thank you very much for the great service, I wouldn't hesitate to recommend your company to anyone starting sax for the first time. Many thanks, Chris Goodman age 14.

Subj: Yanagisawa B901 Baritone
Date: 23/01/03
From: dee.heron@btinternet.com

I really had to drop you a note to say how impressed I was with the service I received from both Phill and Tristan.  You kept me informed at every development of my order and gave me excellent advice.  I am over the moon with my 'Yani 901'.  I will definitely be recommending you to my friends, colleagues and pupils.  How refreshing to find a company that actually cares about its customers and its products.  You sometimes read letters of recommendation and wonder how true they are but I can whole heartedly back up the praise your letters express!  Again many many thanks!  Dee Heron

Subj: Boy with new toy
Date: 27/12/02 14:15:54 GMT Standard Time
From:
G Cowey
Just wanted to thank you for your assistance in choosing the Yani T901B. Wot a SOUND, Wot a COLOUR, WOT A SAX. The Black and Gold looks excellent and gets such a reaction when people see it. My wife and I (that sounds posh) came to see you (from Ipswich) just before Christmas to make the purchase , and I can recommend anyone who's passing - it is well worth dropping in. You wont find a better selection of horns anywhere. Thanks for the coffee, Happy New Year - "i'll be back". Regards Graeme Cowey

Subj: Yani 902
Date: 02/12/02 20:18:08 GMT Standard Time
From:
goon7000@hotmail.com

I have just been bought a Bronze Yani 902 fro xmas(i know its really early but hey!) and i LUV it. The sound is amazing and it feels so easy to play. Thanx for the excellent service and i must say that Tristan Clifton is an AMAZING player. thanx again Joey Britton

Subj: Vandoren mouthpiece
Date: 27/11/02 11:08:31 GMT Standard Time
From: srmilton@btinternet.com
I gave the new mouthpiece setup a good play last night (Vandoren Jumbo Java T55 and Optimum ligature). What a difference. It feels like a whole new instrument. I was expecting it to be powerful, with that baffle it had to be, but what I wasn't expecting so much was the increased ability to play quietly and lyrically as well..... I thought it might be a bit of a monster, but it is just SO much better at everything. I seem to have much more stable breath control with it, and can keep long notes much more even. Thanks!.... one more happy customer! Best regards, Stewart Milton

Subj: Trevor James Horn Vintage Silver Tenor Sax 
Date: 22/11/02 12:48:24 GMT Standard Time
From:
Lucieland1
Just to let you know that I have just got my sax, and I have never ever seen anything so beautiful in all my life. Thank everyone there for all the advice they gave me on which one to choose, I am so happy. Kind regards Tonya Carpenter

Subj: Keilwerth EX90 Tenor Sax 
Date: 15/11/02 17:17:23 GMT Standard Time
From:
Allantglen
Just a note to tell you I received my Keilwerth tenor and I love it! It plays like an absolute dream and it just looks the business with the black-nickel body and gold keys and engraving. This is my second sax I've bought from you (I bought a Yamaha Custom alto last year) and as again I was very impressed by the staff and the quick delivery. I'll know where to come to when I want to buy a soprano. Thanks again for your wonderful service. Kind regards, Allan Glen

Subj: Re.: Thank you very much....
Date: 10/09/02 20:21:25 GMT Daylight Time
From:
ahmed-ramadan.sadek@university-college.oxford.ac.uk
Thank you very much for the excellent service you and your colleagues have provided. The delivery was spot on. The new/other book is just right. The DVD option was perfect. Once again thank you...Kind Regards, Ahmed Sadek D.Phil. Scholar, University College, Oxford.

Subj: Thank you
Date: 10/09/02 13:09:41 GMT Daylight Time
From:
Derekcon
Thank you very much for very prompt and efficient service.
I ordered my 'Trevor James' alto sax yesterday and it was delivered the next morning before 10 o'clock!! Once again thank you very much. Best Regards, Derek Conroy

Subj: saxophones, what else !
Date: 08/09/02 21:37:04 GMT Daylight Time
From:
Danielsfamily100@btinternet.com

Hi to everyone at saxophones.co.uk !! Just thought that I would drop you a short line of testimony. Having vacillated for a few months, ( can sax players use big words!!) I decided to take the plunge and order a new Yamaha YAS 62 over the phone, in time for my 25 wedding anniversary, and yes i know you only get 15 for murder! and for those who are interested my wife had jewelry, poor substitute for a sax don't you think. Anyway I ordered on the Thursday, and to my great delight I received my beautiful saxophone on the Friday. It is fantastic, it blows a dream and even makes me sound good, which is a miracle as my wife, children and cat can testify to. Once again many thanks for the great service the great sax, and last but not least the great price many thanks, yours, Steve Daniels

Subj: New Sax
Date: 06/09/02 12:59:37 GMT Daylight Time
From:
C.Bates@postgrad.umist.ac.uk
I bought an ex-rental Trevor James Horn from you this week and just wanted to let you know that it had arrived and that I love it. I'm new to the sax so having everything I needed in one box was really helpful. As for the speed of delivery.... it can only be marveled at. I'll be shopping with you again. Thanks, Chris Bates

Subj: Yani A901
Date: 06/07/02 21:26:16 GMT Daylight Time
From: t.g.steele@btinternet.com (Trevor Steele)
Many thanks for the sound advice you gave when I purchased my first ever saxophone the Yanagisawa A901 just over 8 weeks ago. I am very pleased with the instrument which is built to the highest quality, sounds great and it provides great value for money. I did a lot of research to get the best instrument, which was down to your excellent web site and the professionalism you showed when visiting your showroom, the time and effort you afforded me was first class. The sound advice you gave me helped me make up my mind to buy the Yani, therefore I am very grateful for helping me buy a first class saxophone which sounds great. Many thanks. Trevor Graeme Steele.

Subj: Re: dave guardala tenor mouthpiece
Date: 08/07/02 11:31:49 GMT Daylight Time
From: alexsaxmoles@hotmail.com (Alex Moles)
 I'm just writing to say thanks for the studio guardala and for your great service!

Subj: Many thanks
Date: 27/06/02 14:31:38 GMT Daylight Time
From: washington@tesco.net (Washington)
Many thanks for such a great service, you are a credit to the world of the Sax, I unpacked my TJJ like a child at Christmas, spent the first few hours just looking at it with admiring glances as it stands in pride of place in the corner of the living room. Day four and I've mastered my first tune after practicing my first scale from the CD tutor, this I'm proud to say after just one hour a day, the dog no longer has her paws over her hears must be a good sign). Just wish that I'd done this years ago, but as you say never to late to learn ( I'm 50) and I hope to be nearly as good as my namesake "Grover" in a few years time ;) Once again many thanks and best regards I'll be in touch for some tutor books quite soon. Peter J Washington.

Subj: Selmer Reference 54
Date: 26/06/02 11:42:45 GMT Daylight Time
From: Scanky23@aol.com
thank you so much for the reference 54 I received on friday its the best instrument ever I cant believe the difference the instrument is so beautiful thanks a lot and the help you gave me in the shop was fantastic thanks again. Emily Beck

Subj: a pleased customer
Date: 17/05/02 10:10:30 GMT Daylight Time
From: andy@fjazz.com (Andy F.Clark)
Just a quick note to thank you for your professional service. It's just 3 days ago that I ordered a YANI A9930 Alto and it was delivered yesterday morning. This sax is an absolute stunner, I am very pleased with it indeed, thanks again. Yours Andy Clark P.S. I found your website very good and very informative.

Subj: My new horn. 
Date: 04/05/02 17:22:30 GMT Daylight Time 
From: Conalmdunn@aol.com
I just wanted to say how pleased I am with my new Yanagisawa solid silver alto. I love it. I really can do things on it that i simply could not on my old horn. Your service really is as good as everybody else testifies. Conal.

Subj: Thank you. Artemis Tenor Sax Pack.
Date: 17/04/02 18:05:42 GMT Daylight Time
From: EMSinger12@aol.com
Just a quick note to say thank you so much. I bought my husband a saxophone as a surprise 30th birthday present in February. He had always wanted to learn to play and he was delighted. The saxophone we bought was absolutely amazing as was all the accompanying bits n pieces. As if that wasn't enough, on Monday afternoon I ordered a box of 10 reeds and they arrived Tuesday morning! What a first class service. Luckily my husband has now booked a proper saxophone teacher which will hopefully stop him frightening the children! Once again, thanks very much. Amanda Singer

Subj: Alto Sax Rental
Date: 02/04/02 22:15:53 GMT Daylight Time
From: alisonashcroft@bigfoot.com (Ali Pali)
Hello - still annoying the neighbours with my sax playing! I am into my second rental period now - after which I will probably buy the Trevor James sax I have from you. I have taken to the sax like a duck to water and LOVE IT!!! Many Thanks for changing my sometimes wine filled, boring evenings into sober ones full of sax playing!! Alison Ashcroft

Subj: very happy customer
Date: 22/03/02 11:49:13 GMT Standard Time
From: naulder@blueyonder.co.uk (john naulder)
i purchased a yamaha alto sax YAS275 i have only had 4 months thanks to the phil thomas video and your sales back up iam reding music and playing tunes furthermore my neighbours are saying how much i have improved thanks again john naulder 

Subj: Otto Link Metal New York 
Date: 23/03/02 01:26:36 GMT Standard Time
From: jon@richelieu.freeserve.co.uk (Jon Kempster)
I'm delighted to say that I have received my new mouthpiece. I've played my sax for a few hours this evening and had a lesson with my tutor. It is an absolute joy to play and I'm finding that throughout the whole range its much easier to get the sound that I want. My tutor was also very impressed and thought it a great mouthpiece - in fact he is seriously thinking of buying one himself!! Regards, Jon

Subj: Dave Guardala Mouthpieces
Date: 11/03/02 09:10:58 GMT Standard Time
From: Steven_Southern@uk.hettich.com
I received the guardala mpc on saturday , and i havent stopped playing my tenor since , it is absolutely brilliant I cannot get over how crisp and clear it sounds , the high register is awesome and the low register is how u said big & fat just how a tenor should sound , I was a liitle worried that it maybe hard to blow as i am playing jazz select 3H reeds but there is no problem and it is easier to blow than other mpc's i have had on tenor even though it is more open, i have had two other mouthpieces in the last year on tenor and have always felt it could sound better and now it does , I can see what all the fuss is about these mpc's, and they are worth waiting for
Thanks Steve

Subj: jason's black Yani T991 and my berg larsen mouthpiece
Date: 08/03/02 17:33:25 GMT Standard Time
From: LPBlewz@aol.com
Just a quick note to let you know how pleased we were with the service you provided, the black T991 we bought Jason was not sure about at first, but I can tell you that it sounds great. The berg larson mouth piece is working well with my bari, again thanks for the good advice, We will be telling everyone we know how good you are, your service, advice, the set up at the shop, there's nowhere like it for many a mile. it was worth the hour and a half drive, however we think you should change the name to TOY'S R US. MANY THANKS TO YOU PHIL. NEVILL & JASON

Subj: Trevor James horn tenor sax in black nickel
Date: 05/03/02 19:13:17 GMT Standard Time
From: hazel@4nuts.com (Hazel Flather)
THANK YOU! Thank you so much for this fantastic, gorgeous, sexy sax! It arrived in perfect condition yesterday lunchtime and although I'd never played one before, after a bit of practice even my beginners squeaks started to sound quite good (even if I do say so myself). I just want to play it all the time! Thanks again! Hazel Flather

Subj: A Big Thank you
Date: 25/02/02 16:31:29 GMT Standard Time
From: d.symes@ntlworld.com (David Symes)
Just got home and tried my new Yamaha T62 just what I wanted I am over the Moon with it I felt I must write to let you Know I have not had such good friendly service for long time I wish you every success for the future you deserve it I will not hesitate to recommend you. A Happy Customer, Dave Symes

Subj: impressed
Date: 22/02/02 22:19:36 GMT Standard Time
From: ian@grundy15.freeserve.co.uk (IAN GRUNDY)
Hello everybody,
I am just writing a quick note to let you know how impressed I was with your service. I spoke to Phil late on Thursday afternoon and agreed to order a saxophone mouthpiece. Guess what? It was delivered to my door first thing the next morning, now you can not get better than that. Thanks for your useful advice on the phone. Keep up the good work. Ian

Subj: Thanks
Date: 15/02/02 22:48:32 GMT Standard Time
From: jimfriel@tinyonline.co.uk (jimfriel)
I have been driven by three ambitions for the last fifteen years or so.
1. To own and wear a Donegal tartan kilt with all the associated bits and pieces.
2. To walk my daughters up the aisle on their wedding day (which would imply we still get on with each other enough).
3. To own a saxophone.
I achieved the third of the ambitions listed above yesterday when I took delivery of a Trevor James Alto sax bought from yourselves. With assistance from the accompanying video, within half an hour I had progressed from never having held one, to playing a complete scale. Within an hour, I had driven my wife and both daughters out of the house. What a result! Incidentally, I am not one of life's impulsive individuals (repulsive perhaps!). Instead, I tend to research things to death before committing myself. No one comes even close to matching the price and quality of saxophones offered by yourselves making it a pointless exercise for people to look elsewhere. I will certainly recommend you to any prospective customer. I don't suppose you sell kilts? Thanks (for everything) Jim Friel

Subj: Selmer 3
Date: 06/02/02 22:25:34 GMT Standard Time
From: julian@pattison22.freeserve.co.uk (Julian Pattison)
I just wanted to say that I've had the Selmer 3 since just before Christmas and it's absolutely terrific. It's like driving an MG -- powerful but classy --and it makes my puffing and wheezing sound almost professional. It certainly inspires me to practice! I'm just wondering if I really need a tenor now just to keep it company.... Thanks Julian Pattison Wolverhampton

Date: 26/01/02 12:04:27 GMT Standard Time
From: robert.mcginty@virgin.net (Robert McGinty)
Just a wee vote of thanks for your speedy service. I got the mouthpiece this morning and will be happy to purchase from you again!  Robert McGinty

Date: 25/01/02 07:26:15 GMT Standard Time
From: darren.d.evans@vf.vodafone.co.uk
Thanks for that. I received my 'parcel' as stated and can I congratulate you on your promptness of service. This is my second sax from you and with some advice from yourself 'to stretch to the Yanagisawa A901' I had no hesitiation (well, a little - but only because my credit card bill will be arriving very shortly!!!) in ordering from you again. Thanks again - recommendations will be a pleasure. Darren 

Blimey! I only ordered these yesterday afternoon and they turned up already!!! They're here in time for the weekend now, so let me say THANK YOU VERY MUCH FOR YOUR GREAT SERVICE!!! Gordon.

Subj: Sax Received !
Date: 04/01/02 21:29:53 GMT Standard Time
From: penny.wolter@manx.net
Just to let you know the sax was delivered at 9.30am this morning - what a fantastic service! Our son, Jack (11yrs) who has never even seen a sax close up, has been hard at it all day, and can now play a recognisable version of 'When The Saints Go Marching ...' He's really pleased with it - loves the CD and tutor book - so thanks very much for the efficient service. Regards - Penny Wolter (and Jack!)

Date: 02/01/02 13:14:42 GMT Standard Time
From: martinbellamy@walmsleys.co.uk (Martin Bellamy)
Just a brief note to say how impressed I have been with your service. I placed an order for the sax-pack on Friday 28th December, not really expecting a response until the New Year. The pack was delivered on the 31st - a stunning performance in view of the time of year. Martin Bellamy

Subj: Ex-rental Artemis Alto Sax-Pack
Date: 23/11/01 12:50:47 GMT Standard Time
From: steve.heaton@lineone.net (Steve Heaton)
Just a quick e-mail to thank you for the outstanding service. The order was delivered at 9.20 a.m. today. Your have more than lived up to the promise on your website. Regards, Steve Heaton

Subj: Artemis Alto Sax-Pack
Date: 30/10/01 14:52:24 GMT Standard Time
From: TOE2012@aol.com
What on earth have you sent me???!!! I'll tell you what, an absolutely gorgeous piece of musical machinery. It is fantastic (although i haven't a clue how to play it yet) brilliant, beautiful, thank you and your team soooooo much.  I know i caused some toothache prior to receiving but everybody dealt with it, quickly, efficiently, and professionally. I must say that it was a very speedy process, I received it in 5 days, and that included the weekend!! Thanks once again for all your help, Tony Lindsay

Subj: RE: Like a kid at Christmas (Artemis sax-pack rental)
Date: 23/10/01 15:14:07 GMT Daylight Time
From: phil@mendokusai.com (Philip Harris)
Hi, The sax arrived safe and sound this morning. Excellent service, thanks very much. Phil

Subj: RE: TJJ Vintage silver model
Date: 23/10/01 15:25:22 GMT Daylight Time
From: dthackeray@europe.rci.com (Thackeray, Dave)
Thanks ........ truly impressed beyond compare at the get-together inside the box..... got started playing quite quickly, aided by the video showing everything you need to know! Thanks Dave

Date: 08/10/01 08:55:17 GMT Daylight Time
From: Craig.Smith@amec.com (Smith, Craig)
To: Saxrental@aol.com ('Saxrental@aol.com')
Just a short message to say a big thanks for your expert help in buying my Yani T901B. The sound and playability of the sax has exceeded all expectations!! I'll definitely come back to you if I need anything else. Thanks for the alto Runyon mouthpiece aswell....BIG SOUND! Thanks again, Craig

Subj: Yanagisawa A901
Date: 31/08/01 08:40:36 GMT Daylight Time
From: tonyd@argonet.co.uk (Tony Dolby)
Just a word, the Yanny is everything and more. It has increased my fluency by at least 50%, I am now just starting on the altissimo range, I can hit the low notes cold about 98% whereas before never, I had to roll into them. The high notes are much sweeter too.  Again, Many Thanks, Tony.

Date: 27/08/01 20:23:38 GMT Daylight Time
From: leslie@lmthurman.freeserve.co.uk (leslie mail)
wish i had bought a saxophone years ago---had a heart attack last year and after i left the hospital trolley needed something new to focus on so i got an alto sax ----OK all laugh !! the alto has been so much fun to play---this year i thought a tenor sax would be great to play as well---so i got a tenor from www.saxophones.co.uk thank you guys-- it came next day---all in one piece and no dents---very well packed and secure---the tenor is super--brilliant--great sound--very well engineered--the alto is a yamaha YAS 275--the tenor yamaha YTS 275---this is the good bit--the price for the tenor from www.saxophones.co.uk--was about the same as the price for the alto at the local music shop -- also i got lots of goodies from www.saxophones.co.uk including a sax stand--very good instuction book--play along instruction CD--so i saved lots of good old english pounds---so dear reader buy your sax now---do not wait till you are 74 years old !! --- you do not know whether to laugh or not--do you--- but you may !! best regards , leslie

Subj: Selmer series 2
Date: 31/08/01 11:29:10 GMT Daylight Time
From: kate.rees@btinternet.com (Kate Rees)
To: saxrental@aol.com (Saxophones.co.uk)
Just a quick note to say how delighted I am with my new Selmer Series 2 Sax. I got in late last night and HAD to have a go for 30 mins or so! Thank goodness we don't have near neighbours!!!! You were right about the Ortola case, which is great! The Sax is beautiful!! I have today off work and am SO PLEASED it is wet (which is SO unlike me!) I can play all day!! Many thanks for your advice and help. best wishes Kate

Subj: Horn alto sax-pack rental
Date: 24/07/01
From: JAN@sowdenj.freeserve.co.uk
Thank-you for your very efficient service it was only two days ago that I requested a rental and now I'm learning to play the instrument of my dream.

Subj: Yamaha Custom
Date: 24/07/01 18:20:46 GMT Daylight Time
From: allanglen@glenfamily.freeserve.co.uk (Allan Glen)
Thought I'd let you know that I received my Yamaha Custom Alto this afternoon. It's beautiful and the engraving is just stunning and it plays like a dream. Thanks so much for your help and advice and again if I need anything else I'll know who to come to.  Kind Regards, Allan Glen 

Subj: Hi all!
Date: 04/07/01 16:32:33 GMT Daylight Time
From: www.delfuego.co.uk
HI all, just a quick belated note to say how much of a winner the black & gold Yanagisawa T991 is.............it's FANTASTIC! I've stage tested it since I bought it, much to the delight of many people. Apart from the cool looks, the horn blows mean! I've had a lot of comments......Everything you said about it is true, it blows well, it's well balanced........a good choice I think. I see you've advertised them on your site, well take it from me, anyone who wants a cool sax looks and sound wise, tell them to look no further....I'm impressed. The B901 Baritone isn't bad either!! Rob Podmore.

Subj: Saxophones.co.uk
Date: 21/06/01 06:07:30 GMT Daylight Time
From: nicola@nevada1.freeserve.co.uk (Nicola McPhee)
Just wanted to drop you a line to highly commend your wonderful Company. I contacted you a few months before I purchased my Trevor James "Horn" Alto Sax Pack from you and your service has been first class! You have kindly (and patiently!) answered all my questions in a most efficient manner and provided me with sound advice to assist me in making the right purchase. Your web site is brilliantly designed and most informative. I learned so much about saxophones from following the "sax trail". When I ordered my sax, I filled in the online order form very early in the morning, confirmed the order with Phill at 0900 hrs and I was holding my shiny new sax the following afternoon by 1300 hrs! Fantastic service! It hasn't ended there either. Your after-sales service and advice has been second to none. You both show an incredible enthusiasm and passion which is a breath of fresh air in these modern times. I would be delighted to recommend your service to anyone who, like me, has been dreaming of owning and playing the saxophone for over twenty years. You make the dream a reality and with the option to rent or buy it makes it affordable even just to try ... there is nothing to lose. Keep up the good work! Kind Regards Nicola J. M. McPhee, Eaglesham, Scotland

Re: Trevor James Sax
Date: 15/06/01 16:51:06 GMT Daylight Time
From:    eug@oconnor40.freeserve.co.uk 

My Teacher is well impressed with the quality of the sax from you and I'm really pleased that I decided to take the plunge and start learning.  Nearly 12 months now and even the neighbours can tell the difference!!  Jazz band here I come! Many thanks, more orders to follow no doubt for accessories etc.  Keep up the good work. Regards, Catherine O'Connor, Telford,  Shrops 

Subj: Trevor James Tenor Sax Pack - and all is well
Date: 01/06/01 00:46:59 GMT Daylight Time
From: tomfin@bigfoot.com (Tom Finlay)
You guys are amazing, I'm recommending all my friends take up saxophone just so they can order from you! Fantastic. If you'd like to, you're welcome to add my address to your site. In fact, I almost demand that you do, I want to tell everyone how great this is! Truly, the Online Sax Store of Champions. Thanks once again - Tom

Subj: THANKYOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date: 09/05/01 11:52:56 GMT Daylight Time
From: SamCork2001@aol.com
I received my Alto sax about a week ago and I've hardly stopped playing it. It's wonderful. I am glad I decided to buy it rather than rent because I can learn at my own pace and it's mine! When it arrived I couldn't wait to get it out and start playing. My family and friends think it is gorgeous, It is beautiful. I still can not believe I that I finally have a saxophone. I am so pleased with it. Your service was truly brilliant , even after a few technical hitches on my part you still provided a professional service. I will be sure to have further dealings with your company in the future. At the risk of repeating myself again---THANKYOU!!!! From a very happy customer Samantha Cork.

Subj: The YAS 275 is in the building....
Date: 15/05/01 14:49:00 GMT Daylight Time
From: (Dave Cook)
Just to let you know that the YAS 275 purchased over the Internet arrived here safely this morning. You were right, this is a great little sax and  well worth the short wait involved. I am a happy man indeed. Thrilled with the saxophone, and impressed by your friendly service. Well done! Best regards,  Dave Cook.

Subj: Re: saxophones
Date: 14/03/01 14:04:20 GMT Standard Time
From: williamdale
Like many others before me I have already had huge pleasure from beginning to learn the sax, and while in my case it is still an activity best conducted in private, I am determined to make acceptable sounds soon! Without your rental scheme it is extremely unlikely that I would have gone out and bought a sax outright, so I am immensely grateful for the vision and enthusiasm of saxophones.co.uk for opening up this opportunity for me. If my comments encourage anyone else to take up the sax and get the sort of pleasure I'm getting, I'll be very happy. Regards  William Dale.

Subj: Thanks
Date: 14/03/01 13:18:36 GMT Standard Time
From: gpharris@supanet.com
Thank you for the wonderful service you have provided. We ordered the Yanagisawa alto sax over the internet on Sunday and it arrived just after 9 on Tuesday morning. The instrument is excellent and my sons teacher is most impressed. Best wishes, Pam Harris

Subj: Selmer Series III is superb!!!
Date: 09/04/01 18:57:55 GMT Daylight Time
From: ben_woodhead@hotmail.com (Ben Woodhead)
I have received my black lacquered Selmer Series III tenor sax and it was definitely worth the 14 months work! It is probably the best sax I have ever played. And I've even played the reference 36 and 54! It is beautiful in all respects- looks, tone and playability. I am very impressed with your service- it was easy and quick. I  would recommend you to anyone who is looking for a new sax. Thanks again. Ben.

Subj: Runyon Mouthpiece
Date: 05/05/01 16:53:24 GMT Daylight Time
From: allanglen@glenfamily.freeserve.co.uk (Allan Glen)
I received the Runyon mouthpiece this morning and all I can say is WOW! I've finally found a mouthpiece that does my tenor sax justice. Thanks for your help guys and if I need anything else I'll know who to come to. Just thought I'd drop you a line to let you know I received my ligature (arrived in the post the day after I ordered it!) What a fantastic product, I've never used a ligature that works as well as this one does. The projection is simply amazing, it really sings out when I play in big bands but it blends really well with smaller jazz groups. My thanks again for all your help and advice. Kind regards, Allan Glen

"I just want to say how pleased I am with the Trevor James "Horn" alto sax.  I have had it nearly two weeks....I wish I had done this 30 years ago (I'm 53).  You won't be able to prise this baby from my hands at the end of the 3 months rental."  Trev Coombs.

"Thanks once again for the excellent service - you deliver just what you promise and I think getting the sax was probably one of the smartest moves I've ever made." Dave Pollard ( Artemis alto sax-pack).

"...its great fun." David Eastley (Artemis alto sax-pack).

"My wife is very pleased with the instrument and enjoys playing it." Charlie Hockey (Artemis alto sax-pack).

"You've changed my life ! Thank you." - Colin Millson

"Thank you for all your help." Selina Winstanley 

"Many thanks for making my introduction to the world of the saxophone so easy". Murray Hewitt-Coleman (Alto sax-pack).

"THANKS. The Artemis alto sax is simply lovely. I was very impressed with your service..."  Mr S Worth

"Your company has provided a first-class service and I would be happy to recommend you to anyone." Scott Wray, Officers' Mess, RAF Cottesmore

"Thank you for your quick, efficient, and trouble free service." Mr M G Palmes 

" I have enclosed a cheque to cover the cost of my Sax with which I am delighted."  Gordon A. Muffet

"Thank you so much for the speedy delivery of a saxophone.  We delivered it to my son's school and you should have seen his face!"  Donna Holland

"Received my Artemis sax... My first words were "wow, look at that!"  Its nice to find a company that lives up to it's promises....your service is second to none..." Paul Sealy.

"Thank you for the excellent service and advice...." Steven Harrower, (TJ Horn with toptone pads).

"I will take this opportunity to thank you for your very efficient service, the sax has been perfect, my teacher says it has the best tone quality of any student instrument he has heard.  I have made fantastic progress and am making my debut performance next Tuesday......without your rental scheme I would never have started playing......" Andy Bluff (Horn Alto sax-pack)

"Thank you for your very efficient service...." S.Davis, (TJ Horn).

"I have enclosed a cheque to cover the cost of my Sax with which I am delighted." Gordon A Muffett (Horn Alto Sax-Pack)

"Thank you for your quick, efficient and trouble free service." Mr M G Palmes

"Sax therapy.... sitting in bed one evening.....I spotted the ad that changed our lives. 'Sax rental - rent while you try'. Its a good deal....and fun with it. The good news is that we have another pleasure in life."  Award-winning journalist Ken Ashton (Horn alto sax-pack) 

"Thank you for prompt delivery of saxophone.  It arrived in time for my husband's birthday !!  He was really pleased with it." Linda Hanson (Artemis Alto Sax-Pack)

"The saxophone (The Horn) is beautiful and plays well. It surpassed my expectations by a long mark ! Keep up the excellent work.........You provide more than just a product, you provided a way of life." Mr C Ward

"Thank you for the sax rental. My son is really enjoying learning the sax, & I'm getting back into it !" Deb Challacombe (Artemis Alto Sax-Pack)

"We have just taken delivery of our sax, excellent fast service." Linda Morris (Artemis Alto Sax-Pack)

"Just a word to say a big THANK YOU for the tenor sax….It’s gorgeous, I can’t believe I’ve finally got one. It’s like a dream come true, honest!! I am really glad I saw your advert and have no hesitation in recommending you to anyone. The service I received from you has been second to none." (Artemis Tenor Sax) - Terri Saywell

"Sax arrived at 8.30 this morning (less than 24 hours) - great service.  I had slight reservations about buying unseen: but I needn't have. This YAS62 is indeed in great condition and plays superbly; just as you promised.  Keep up the great Web site." - Dave Starr

"Just a quick note to let you know my Mk2 Artemis Tenor Sax has just arrived. I ordered it Saturday and here it is on the Tuesday following. I opened the packaging in a leisurely manner (like hell!) and the sight that greeted me was quite literally breathtaking. Phill, it is beautiful. Thank you for your efficient service." - Christopher Vian-Smith

"I received my new alto sax today and I am delighted" - Gerry Mcdonald.                    (A few weeks later)..."Just a wee note to let you know that I am having a great time with my alto sax !…..The video is very informative and the books and CD are great."

"Thank you so much for my saxophone, a lovely instrument which arrived before 9.30am on the day following my order. I was most impressed." - John Nicholls

"Renting this saxophone has been one of the most important decisions I have made ..... it's a wonderful instrument." - Dr. John Adesioye

"It has been my pleasure to have dealings with the Sax Rental Company and I will be getting in touch some time this year to rent another sax." - Stephen Herron

" Many thanks for your very efficient service. We shall recommend you to others ! " - Julia Cavalli

" I am getting on really well with the sax and have decided to purchase. Thank you for your help." - Guy Murgatroyd

"My daughter Stephanie is going to purchase the saxophone........We wish to thank you for your help and assistance..." - Mrs P A Jones

"This is just to say how delighted I am with the sax. Compared to other models I've seen it seems good value. Your literature and telephone advice have been of great assistance. If (when) I 'trade up' I shall seek you out again." - Robert Ryan.

"Thanks for your letter 13/9. Very happy with the sax. Please go ahead with next 3 months rental. Kind regards, Lisa Baker."

"Please find an enclosed cheque for the balance remaining on the saxophone for £395. I am very glad that I noticed your advert earlier in the year as I have had tremendous pleasure from playing the sax."

"The sax is a success ! Thank you very much. Please find enclosed payment for another 3 months rental."

"I just wanted to write and say a huge thank you for selling me the Berg Larsen mouthpiece for my tenor........I love the mouthpiece." - John Kirk

"Please find the enclosed £395 for the balance of the Alto Saxophone. I am having so much fun learning to play this wonderful instrument that next month I start a college course for saxophone players. Thank you for help assistance."

"I enclose the warranty card and sincerely thank you for prompt delivery and excellent service. I certainly did not expect all these extras, what with the stand and the video etc. all at no extra cost. I really appreciate these. I have already picked up a few notes from the video and are due for my first lesson on Saturday. I just wish that I started 20 years ago although my family and next door may not be of the same opinion. I will certainly recommend you to my fellow musicians and know where to come to in the future. Once again many thanks."

"Just a quick email to say thank you sooo much for my sax - since buying it from you about a month ago I have had about 3 days when I haven't played it, and I felt guilty about that! It is great fun and easy to play, sounds amazing, and finally I can be heard when I play in my band - normally it's the tenor player but now everyone can hear what I sound like! Thank you once again - I love it!"- Fiona.

"I would just like to thank you for the speed and service you provided when I recently bought a new tenor saxophone from you. I had a telephone call confirming delivery within half and hour of ordering on the website and the Saxophone duly arrived on time. It is perfect quality and sounds great. I have been annoying all the neighbours but at least I can get a good tune already, it really is as easy to learn as you brochure states. In one week I can play many simple tunes and they are recognised by everyone!! Anyone who has any doubts about buying from you on the internet, should be reassured and if you would like to pass on my email address I will gladly reassure them. Thank You, Thank You and again Thank You."  Kerry, S.Eagles@btinternet.com

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